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Blackbaud Altru Pricing

Pricing overview

Value for money rating

3.7

/5

36

Price starts from

399

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Blackbaud for pricing information.

What users say

As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.
The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Altru does it all!

Reviewed 4 years ago

I have been using Altru for about a year in a database management position. There were so many training resources available when I first started, and continued support from our account manager and chat support. There is an article for every problem I could run into. It has been a great experience learning how to use this database and implementing the use of awesome features that we weren't previously using!

Pros

I love that my company doesn't have to have many different databases to perform various tasks. Altru allows us to have a complete 360 view of our organization and our customers. We use it for all of our CRM needs - ticketing, programs, special events, donors, memberships, revenue reporting, etc. The support available through the parent company Blackbaud is so helpful for working out the kinks, as well.

Cons

This software is very expensive. Especially since the primary organizations who use Altru are non-profits.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Review of Blackbaud Altru

Reviewed 2 years ago

frustrating

Pros

At the time we selected it there was little else available on the market that did so much, especially of rarts organizations

Cons

Altru proved unruly to manage / non-intuitive / overly expensive, espoecially as new products came along, like Bloomerang

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Definitely not a great took for volunteer management

Reviewed 4 years ago
Pros

From what I can see, this software looks like it could be a great tool for some applications. As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.

Cons

I have head to use the software for volunteer management at several locations, and to be honest besides from keeping track of personal information the volunteer side is terrible. They trying to force you to buy they're really expensive side a volunteer management, but there are better programs out there for much cheaper. To give you an example, to run a report you literally have to go through 8 to 10 steps and hope it is what you're looking for. It is really not user friendly