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Black Belt Membership vs Upper Hand Comparison

Overview

Black Belt Membership Software is the #1 Martial Arts Software. Easy-to-use Member Management System designed to assist Dojo...

Upper Hand is a leading provider of sports and fitness management software that enables businesses to achieve more while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$75/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(9)

5

4

3

2

1

6

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(77)

5

4

3

2

1

35

24

9

8

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Not enoughreviews yet

Pros

We've really enjoyed the experience with Upper Hand's staff and software. Every interaction has been friendly, engaging, informational, professional, and super helpful.
I like that, even though we are new, I feel like we will get answers quickly to help us operate efficiently and provide that quality care to our customers.
I like the ease of this software, both for the customer and our company. It is super easy to send out marketing and information emails to all contact or select groups.

Cons

Not enoughreviews yet

Cons

Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
We have a mix of repeat and new customers but for the most part we know when we’re seeing clients and classes. The fact that we still cannot make recurring events possible is ridiculous.
I often have clients contact me, because they are struggling with the scheduling feature, as they are not able to easily access their lessons credits or past scheduled lessons.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features37
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Fitness Assessments
  • For Martial Arts
  • Forms Management
  • Fraud Detection
  • Group Registration
  • Group Scheduling
  • In-Game Analytics
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Lead Management
  • Leave Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Sport Coaching
  • Staff Management
  • Student Management
  • Summary Reports
  • Team Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Video Editing
  • Visitor Management
  • Visitor Registration
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features132
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Fitness Assessments
  • For Martial Arts
  • Forms Management
  • Fraud Detection
  • Group Registration
  • Group Scheduling
  • In-Game Analytics
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Lead Management
  • Leave Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Sport Coaching
  • Staff Management
  • Student Management
  • Summary Reports
  • Team Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Video Editing
  • Visitor Management
  • Visitor Registration
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • AWeber
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrationsN/A
  • AWeber
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Black Belt Membership vs. Upper Hand

See how Black Belt Membership and Upper Hand stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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