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CivicRec vs Sportsman Web Comparison

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Overview

CivicRec is an all-in-one, cloud-based parks and recreation management software for both staff and citizens of local governments....

Integrated Parks and Recreation Software to Help You Serve Your Communities. Now available on a cloud-based web app.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

41

5

4

3

2

1

26

9

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

22

5

4

3

2

1

10

9

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The training was informative and the trainers were great at showing examples with our facilities, not just a mock up/sample facility. The functionality is great and very user friendly.

AB

Amy B.

Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.

MM

Mark M.

I do however have GREAT service from the phone and online chat feature. Those team members are quick to respond, ask for details to better understand and provide an accurate and effective result.

AB

Amy B.

Pros

The "small town" feel when you call in for support. I share this with many different people, really important to me to have similar people helping out and it's great if they happen to know you too.

KM

Kaisa M.

The last couple years Sportsman has been taking HUGE leaps and advances. I like where it's going and the webinars are SUPER GREAT, keep it up.

KM

Kaisa M.

I like the ease of use of Sportsman and the wonderful customer service attached.

AF

Alisha F.

Cons

There are quite a few basic very poor database development programming problems. Starting with problems with keeping the unique identifiers - unique.

AR

Anonymous Reviewer

My only "trouble" is not with the software itself, but with my assigned account manager and the difficulty in reaching them and the delayed response.

AB

Amy B.

There are some serious error (bugs) in the system.

AR

Anonymous Reviewer

Cons

We are trying to get people to register online as much as possible so this puts us in a weird spot.

KM

Kaisa M.

The till on sportman doesn't close at the same time as our bank software so sometimes its hard to match up transactions.

AR

Anonymous Reviewer

I think it's a conversation we need to have with Sportsman to see if there is something we are unsure about.

KM

Kaisa M.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features28
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Attendance Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Scheduling
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • Forms Management
  • Inventory Tracking
  • Invoice Management
  • League / Team Management
  • Membership Management
  • Price / Margin Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Visitor Registration
  • Website Integration
  • Total features50
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Attendance Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Scheduling
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • Forms Management
  • Inventory Tracking
  • Invoice Management
  • League / Team Management
  • Membership Management
  • Price / Margin Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Visitor Registration
  • Website Integration

Integrations

  • Total integrations1
  • AWeber
  • ActiveCampaign
  • Authorize.Net
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings
  • Total integrationsN/A
  • AWeber
  • ActiveCampaign
  • Authorize.Net
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

CivicRec logo

CivicRec

Easy Web-Based Site Management

Reviewed 4 years ago

Good.

Pros

CivicPlus is easy to use once you get used to the interface, and it's super easy to flow between using the web and editing the page.

Cons

There are areas where I would like greater functionality, especially in placing photos and certain other special elements.

Vendor response

Thank you Matthew for your review. We did notice your review is of CivicEngage, another product of CivicPlus, which is our website and content management software and not of CivicRec. We always love hearing feedback from clients and encourage you to reach out to your Client Success Manager directly about any questions or concerns regarding CivicEngage. Thanks, CivicRec Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CivicRec logo

CivicRec

CIVIC REC

Reviewed 4 years ago

The use of CIVIC REC in our department...I can't put a value on it. Our employees love it, as well as our citizens in this great county!

Pros

The Flexibility of the product puts it at the top of the heap for our Department's needs. The already canned Financial and Roster reports are 2nd to none. The reports capture all the information that our Finance folks want to see. Being web-based instead of seat or hardware based has been the key to our success. Being restricted by seat usage really infringed on our customer service. Now, that we are web-based, we the ability sign up anyone and at anytime and at any location.

Cons

The occasional updates sometimes interfere with our business the next day, but 99% of the time, it is fixed within the hour.

Vendor response

Thank you John for your review and feedback and for being a part of the CivicPlus and CivicRec family. We appreciate your comments regarding the flexibility and reporting. Thanks, CivicRec Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

CivicRec logo

CivicRec

Not user friendly or mobile device friendly at all

Reviewed a year ago

The previous product Pinellas County used wasn't great, but at least it worked properly. I'd give the prior software a 7 and CivicRec a 1 on a scale of 10. Although I buy software companies for a living for one of the largest vertical market software holding companies in N America, this is not a biased review, as we do not currently own any parks and rec software. This is 100% based on the fact that I've been camping at Ft Desoto 2x/yr for 12 years and ever since they changed to CivicRec I've had many challenges reserving campsites. I hope Pinellas County changes vendors.

Pros

Honestly, and I'm sorry to say this but nothing. It barely works.

Cons

1- It is unusable as a mobile web page because the left vertical menu bar with the date selection for making campsite reservations doesn't exist. 2- There is no app for this in the android play store to try to mitigate issue #1. 3- When you select "desktop site" on a mobile device, you can then select dates, but the subsequent list/grid is missing more than 100 campsites out of 236 total (Ft Desoto in Pinellas County, FL). This is not because the sites are already reserved, that's addressed with red color coding. They just simply don't exist in the list or grid views. So I tried on my desktop. Same problem- over 100 campsites missing completely. I checked multiple dates, same problem. 4- You cannot view available sites without creating a user profile and logging in.