ClassJuggler Features

ClassJuggler

Management solution for class and schedule-based businesses

4.37/5 (163 reviews)

ClassJuggler Feature Summary

  • Customer records
  • Customer search tools
  • Create charges, credits, refunds, and record payments
  • Email and print detailed account activity statements
  • Email and print invoice statements
  • Track student registration and pre-registration
  • Keep detailed attendance records
  • Multiple attendance sheet forms
  • Enrollment procedures and management
  • Tuition updates
  • Dropped classes
  • Enrollment schedule conflict fixing
  • Waiting lists
  • Student class history
  • Martial arts class features
  • Administrative access privileges
  • Advanced security system
  • Instructor class assignments lists and reports
  • Administrator accounts
  • Report generation tasks
  • Class schedules builder
  • Conflict resolution rules
  • Enforced capacity control
  • Conflict management
  • Assign and track student skills attainment
  • Billing and invoicing
  • Customer accounts
  • Assessment tracking tools
  • Credit card and debit card payments
  • Built-in financial bookkeeping management tools

Recreation & Wellness Feature Comparison

Most popular features of all Recreation & Wellness apps

Activity Dashboard (32 other apps)
Attendance Management (36 other apps)
Automated Scheduling (32 other apps)
Automatic Notifications (31 other apps)
Automatic Reminders (30 other apps)
Billing & Invoicing (33 other apps)
Calendar Management (33 other apps)
Class Scheduling (33 other apps)
Client Portal (26 other apps)
Credit Card Processing (27 other apps)
Customer Database (27 other apps)
Electronic Payments (41 other apps)
Email Integration (23 other apps)
Event Scheduling (29 other apps)
POS (27 other apps)
Recurring Billing (25 other apps)
Registration Management (31 other apps)
Reporting & Statistics (27 other apps)
Time & Attendance Tracking (29 other apps)
Website Integration (27 other apps)

Competitor Feature Comparison

ClassJuggler Feature Reviews

25 reviewers had the following to say about ClassJuggler's features:

Kirby Dial

Classjuggler review

2013-02-20

It is a huge time saver and we just wish we had it earlier!

Pros

Classjuggler has essentially saved me hours of time each week. The billing features are outstanding.

Cons

If it can be considered a con - there are almost too many features when it comes to class management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thank you, Kirby, for your review! It's great to hear that ClassJuggler has returned many hours weekly to you, and that you've found the billing, reporting, and customer data features valuable. Yes, the challenge with creating a full-featured program like ClassJuggler is keeping the usability sharp when the program can do so much. We are currently reviewing usability enhancements that should simplify finding specific tools. But feel free to contact us any time you're planning to implement a new tool/feature into your experience; we'd be happy to walk you through it to get you quickly up to speed!

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Becca Boyd

Overall I love the software, some parts are challenging to use.

2018-02-22

Pros

I also love that I can enter a credit card payment into the system instead of wasting time and paper by using the machine.

Cons

The credit card swipes we got to make things easier don't work with a chip an just cause frustration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kelly Sorenson

Great functional software. Easy to use and lots of helpful features.

2018-02-22

Pros

Reports that are easily generated for multiple aspects of business.

Cons

Would really like an app and/or a more mobile friendly interface for some features like attendance, class listings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim Robakiewicz

JumpBunch Review

2013-02-12

Customer service is great and always working to get us where we ultimately want to be

Pros

All info in one location and ease of monthly reports

Cons

doesn't support automatic recurring credit card batches

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Danika Miles

Former Mind Body User - this is much better

2013-02-14

This is a great studio management tool to help you stay organized and keep up with billing/student accounts

Pros

- Better for tuition based classes than Mind Body - good billing features

Cons

- wish it would integrate with constant contact for email marketing - not really useful for open class formats for adult classes that don't require registration

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your strong review of ClassJuggler, Danika, and for your product suggestions. We use this kind of feedback to influence future product upgrades.

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Martha Smallwood

Very User friendly

2013-02-13

Very easy to use and very helpful when emails or calles are sent.

Pros

billing options

Cons

reports for credits at end of year, Be able to print out the class listing to post to website

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ana Corey

classjuggler review

2013-02-12

more user interfaces while online.

Pros

once you learn the system is very easy to use and makes tracking payments and students easy

Cons

Would be nice to track all attendance and enrollments while actually in classjuggler so as to have an online record of enrollment and attendance.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks much for your review, Ana, and it's good to hear that ClassJuggler has helped you and your school with tracking payments and students. We also appreciate your product feature request for tracking attendance/enrollment. Your request will help us plan future roll-outs of the product. :)

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Jennifer Madge

Good product!

2017-04-11

Email, texting and event management are our favorite features!

Pros

Email feature, ability to accept credit cards, text feature.

Cons

Unable to export data to other programs, difficult to schedule individual appointments, not as great at tracking teacher data as I had hoped.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your review and customer service kudos! We may be in touch with you to get more insight into the features you'd like to see modified.

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Lissa Ortego

What a Timesaver!

2017-03-25

It is so easy for them to "hold their spot" in a summer camp by depositing money online with their credit card, and I don't have to worry about hassling them for weeks about it.

Pros

Online bill payment Online registration Easy to use

Cons

I wish it had an app for phones/iPads that administrators could use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ClassJuggler

Great customer service. Excellent with helping me through the process!

Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Lissa, so glad to hear that ClassJuggler's efficiencies have help you get rid of your "angry lines out the door" during registration. :) We look forward to serving you and your Bristles Art Studio for many more years!

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Jennifer Reid

KDAC Approved!

2013-02-12

I am able to maintain employee scheduling and details along with customer enrollment, billing and communications.

Pros

Mass Email capabilities Mass Billing and Payment Processing Real-time data Easy Access to site everywhere Fabulous Customer Service

Cons

(too many screens required to go to during the enrollment process). I would really like to see a seamless enrollment procedure for customers where the required info is prompted without the customer having to search for the required fields.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Jennifer: we are delighted to hear that ClassJuggler has proven to be the best system for managing both employees and customers data in one system. Thanks, too, for the specific and constructive suggestions on what would make ClassJuggler even more valuable to you. We'll use that for future planning.

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Elise Eaton

Most flexible class management software

2017-03-21

We have looked at tons of other class management services over the past 10 years, but we have never found one with as many features at such an affordable price.

Pros

Extreme flexibility in class scheduling, class pricing, payment options for customers.

Cons

No feature to show teacher bios to help customers in selecting classes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your 5-star rating, Elise. Glad to hear that ClassJuggler is working well for your homeschool coop. You'll be happy to know that we're upgrading the customer login in 2017. :)

Read more
Kelly Sorenson

ClassJuggler Review

2017-03-24

Would be great to have an app for the mobile businesses to make it easier for instructors to take attendance. Taking attendance on phones is somewhat tedious and a lot of zooming in and out.

Pros

Ease of reports.

Cons

For instructors the attendance on smartphones is not easy to read (zooming)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for strong scoring and your product suggestions, Kelly! Mobile compatibility is on the list of upcoming product upgrades that we are targeting.

Read more
Suzanne Price

Good Software for the money and great customer service

2017-03-21

We still only accept cash or check but are looking at adding a credit card option for next year.

Pros

Reliable, updates are useful. Reporting often has an export option so it can be manipulated and customized in excel.

Cons

No recital/performance/ dance order option. Not very pretty to look at and not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


So glad to hear that ClassJuggler has helped you "keep our heads as we grow," Suzanne. :-) And we hope to continue growing with you, which we will continue to do by listening to your suggestions and allowing them to influence our ongoing product development, so thanks!

Read more
ALICIA OLIVERAS

GOOD EXPERIENCE

2017-03-21

I WANT THAT THEY INTEGRATE SOME OTHER FEATURES, LIKE A TIMECLOCK FOR THE INSTRUCTORS, AUTOMATATION FOR THE MAKEUP AND TRY OUT CLASSES FOR GIVE THE REMINDER TO THE CLIENT, A SEARCH TO THE EMAIL TEMPLATES.

Pros

THE ORGANIZATION THAT GIVE ME ON MY BUSSINESS.

Cons

I NEED A TIMECLOCK, AUTOMATATION FOR ENGAGE THE NEW CLIENTS; LIKE HAVE A AUTOMATATION EMAIL AND TEXT FOR THE REMINDER OF THE TRY OUT CLASSES AND MAKE UP CLASSES.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering ClassJuggler

VERY GOOD

Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks so much for your words of encouragement, Alicia, and also for your product improvement suggestions! We will keep these in mind as we make upgrades to the product.

Read more
Monika Lagocki

Needs work

2017-03-21

-It would be great to see the status of students with unpaid tuition when the attendance is open.

Pros

Being able to have all the members in one place and bill them monthly is great.

Cons

When the attendance sheet is open, it would be great to click on student's names and open their profiles in a new tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10

Recommendations to others considering ClassJuggler

To shorten the url link to just www. classjuggler.com/msjsgym The current url is too long and complex: https://www.classjuggler.com/cj/priv/cssc/auth/cssc_signin.php?cssc_id=2481

Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your valuable feedback, Monika. We'll be adding your suggestions to our planning for future product development.

One thing - if you want a shorter URL for being able to give it out directly to customers or for your own purposes, you can use bit.ly URL shortening service (free) to make it much shorter. Try this to get to your customer sign-in page: bit.ly/msj-2py

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Shannon Merritt

From the onset the Class Juggler screen looks complex as there is a lot to look at all at once.

2018-03-06

Enrolling students into events as if it was a class, limits the paperwork that needs to be done for the many different events that we hold on a monthly basis.

Pros

We can easily go back and see all of the attendance for our students and track full classes easily.

Cons

I do not like that all funds that are in the account automatically get charged at the end of the month for those who are on Autopay, even if the due date for some of the funds has not come up yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your review, Shannon. Glad to hear that ClassJuggler helps you keep track of student makeups and to facilitate your staff reward system! We also appreciate your comments regarding account payments. We take such suggestions into consideration when planning upcoming product upgrades.

Read more
Nalani Cates

Does the job, and can use some improvement

2017-03-30

Being able to make mass charges or credits to all classes at one school would be very helpful.

Pros

Secure online credit card payments and processing and statement delivery.

Cons

Not intuitive. Very challenging for new users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering ClassJuggler

Thank you

Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for your review, Natani! Greatly appreciate the suggestions you've submitted for possible product improvements. As you've noted here, we create regular updates to improve the usability of ClassJuggler and your suggestions will help, thanks!

8/2017 - With our most recent update we've completely rewritten our Customer Portal to be 100% mobile responsive. This should be a huge improvement for your customers.

Read more
John Aleman

Fully functional and reasonably priced

2017-03-21

Class juggler is an excellent system for managing your complete registration and payment processes including customer management.

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thank you, John, for your positive review! Glad to hear that it has worked well for you in general and specifically with registration, payment processing, and customer management.

Read more
Anonymous
A verified reviewer

Great!

2018-02-22

Pros

their customer service is amazing and they make it really easy to keep up with payments and stay in touch with parents.

Cons

I wish there was an app for teachers to make attendance on the go a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jilaine Anderson

Automation of payments is best feature

2013-02-11

I would recommend this for anyone who needs a registration system for their recreation programs, dance studios, sports classes and the like.

Pros

Class juggler allows my customers to register, make payments, and set up automatic payments all in one spot.

Cons

It is a feature rich program and can be challenging in initial set up.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for the very strong star rating, Jilaine. Honestly, the hardest thing for most small businesses is exactly what you went through -- divorcing the manual means of running things (Quickbooks, Excel files, Google wallet etc.) in order to experience the time- and energy-saving benefits of a full-featured, fully integrated business management system designed for class-based businesses -- like ClassJuggler. Any time you want to expand your use of ClassJuggler, don't hesitate to call and we can walk you through it.

Read more
Sarah Trimble

Assessment

2013-02-14

I haven't used the payments features much cause I use QB already and transfer is hard.

Pros

Most features are user friendly Like the reports feature Tracking registrations Looking up customer info is easy

Cons

I don't like the $$ due being on the roll sheet reports No birthdates listed on roll sheets (which would be nice) I cannot specify the registrations due for just like the month of March (it lists every child registered after a certain date but can't limit to a month's time) Transferring to Quickbooks is hard and NOT user friendly

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erica Schmitt

Cumbersome.

2018-02-23

ClassJuggler is a way to organize info on classes, students, customers, and billing.

Pros

I like being able to quickly print class rosters for my teachers and being able to easily enroll one student in multiple classes.

Cons

ClassJuggler is not intuitive - some registration and billing steps occur out of the expected order, and with no "back" option, you have to restart the entire process if you want to correct an earlier step.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea Cronin

ClassJuggler was easy to learn how to use, but is missing somethings that would help out our gym.

2018-02-22

Pros

Setting up classes/ schedules are easy because you can copy the template.

Cons

It is difficult to view excused absenses in order to schedule make ups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Monica Matteo-Salinas

Decent but many flaws

2017-03-24

We use it for our after school classes and there are many features that it lacks.

Pros

The reports are great.

Cons

The log-in process is a pain, automatically having a password reset is annoying (why do this?)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Alfredo Perez

Great Integrated Management System

2017-03-24

We migrated from a previous system mainly due to the difficult end-user interface, since then we have increase our productivity and our users are very satisfied with the ease of use specially setting up new semesters, classes and events.

Pros

- Ease of use - Responsive user interface - Reports - Support

Cons

- All reports should have the option to download in CSV format - eMail template, it would be nice to create the email text on the fly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ClassJuggler


Thanks for the high score and high praise, Alfredo! Glad to hear that ClassJuggler.com has increased efficiency, gotten good end user feedback, and has particularly served you well in regards to setting up new semesters, classes, and events. Your suggestion on report functionality is something we will look into for future upgrades.

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