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Overview

Club Sentry is an on-premises based member management software that enables clubs and membership based organizations to manage...

Online registration and payments, class management and website hosting for organizations offering arts programs, classes or lessons

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

395

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

11

5

4

3

2

1

3

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

14

5

4

3

2

1

8

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best feature I like about the product is the willingness of Scott to make upgrades based on my needs. I like the check-in screen view you can see all info from one screen.
I think this is a great application and I would recommend it to anyone.
I think this is a great application and I would recommend it to anyone.

Pros

Very easy to integrate into our business website, easy for customers to use, easy to update and roll forward classes. The customer service team is AWESOME and very responsive.
The best decision I ever made was to return to this company filled with people who only want to make my life easier and my business run better, grow and be more profitable.
It's very affordable, especially with being a new studio. I've found it very helpful to help me get organize with my students, classes and monthly tuition.

Cons

This program keeps losing transactions, freezing, charging invoice payments that are not authorized.
You get what you pay for. You can add all the contact information for every member.
I would change the main check-in screen to exclude the list of members and their check-in numbers. We operate a busy 24hr facility and the check in desk is often not occupied by a staff member.

Cons

I then spent 3 miserable years with two different companies that lied about their capabilities and I spent countless hours working with a site whose basic functions were terrible.
There isn't much that I found to be negative about this product.
The cons to using this software are that updating the class schedule, class descriptions, and calendar can be difficult at times.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features17
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Forms Management
  • Group Registration
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Membership Management
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Student Management
  • Team Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • eCommerce Management
  • Total features60
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Forms Management
  • Group Registration
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Membership Management
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Student Management
  • Team Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations1
  • AWeber
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings
  • Total integrations1
  • AWeber
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Club Sentry logo

Club Sentry

Club sentry is paramount to our gym operation.

Reviewed 14 years ago

I would change the main check-in screen to exclude the list of members and their check-in numbers. We operate a busy 24hr facility and the check in desk is often not occupied by a staff member.

Pros

Club sentry allows us to keep up to date and accurate account for all of our memebers. The biggest benefit is that the computer tells people when they are expried so we don't have to have the "awkward" conversation about the fact that they need to renew. Instead they come to us with the money out ready to renew. The support is second to none. Whenever we have a problem, I send out an email and Scott or Cassie answers back almost instantly. Club sentry is paramount to our gym operation. I love how I can use the reports features to track memberships, sales and other important data.

Cons

It requires a second work station to operate. It slightly slows down the time it takes to sign up a new member.