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Compete vs Club Automation Comparison

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Overview

Jonas Fitness is a cloud-based club management software that enables fitness clubs to improve operations by monitoring customer...

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

28

5

4

3

2

1

10

12

3

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

3.7

28

5

4

3

2

1

10

11

1

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

Everything is easily found and the functionality was good. Also, the customer service was the best thing, they have an on-call rep at all times which turns out to be helpful.
They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative.
I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff.

Pros

Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.
We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.
Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize.

Cons

Was just put on hold for an hour to listen to irritating music, interrupted every 10 seconds with an equally irritating service announcement. This system has to be the slowest on the planet.
Poor layout, slow software, terrible customer service, high fees, limited functionality. I've seen several softwares when purchasing clubs and I would never use this one.
The appointment functions are confusing to use. Some of the fonts are difficult to see if you are showing a prospect.

Cons

Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.
The software is -extremely- buggy. This causes a lot of frustration for our members and reflects poorly on the club.
Club Automation is denying our gym to transfer service away from their software company based on a contract we signed that was falsely presented.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features21
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Dues Management
  • Email Management
  • Email Marketing
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Facility Scheduling
  • Inventory Management
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting/Analytics
  • SMS Messaging
  • Self Check-in/Check-out
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration
  • Website Management
  • Total features48
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Dues Management
  • Email Management
  • Email Marketing
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Facility Scheduling
  • Inventory Management
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting/Analytics
  • SMS Messaging
  • Self Check-in/Check-out
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations3
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Kisi
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings
  • Total integrations3
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Kisi
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

MM
AvatarImg

Mitch M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Compete logo

Compete

Compete is easy to use and has made our lives a lot easier here at the club.

Reviewed 5 years ago

Helps us manage our large membership base here at the club.

Pros

Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

Cons

We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

MJ
AvatarImg

Matt J.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Compete logo

Compete

Good partner

Reviewed 5 years ago
Pros

I like the functionality and flexibility of the software. It allows our gym and fitness club clients to be able to send us accounts for us to service.

Cons

The software is somewhat complex so it can take some time to learn how to utilize all of the features effectively.

BS
AvatarImg

Bobby S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Compete logo

Compete

Conversion from V4 to I4

Reviewed 8 years ago

The overall expierience has been very good. Even though my staff and I were terrified at what could happen, looking back now, it was not bad at all. The staff at Jonas are complete. They stay in touch with you throughout the entire process with a planned "Go Live Day" . Thank you Jonas Staff for being there for the Richmond Athletic Club. Bobby Stewart M.Ed. Richmond Athletic Club, LLC www.richmondathletic.com www.myinhometrainer.com

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the kind words Bobby as we know that software upgrades of any kind can be scary. We look forward to working with Richmond Athletic Club for a long time to come!

BB
AvatarImg

Bill B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Compete logo

Compete

We like to work with companies that work as hard at pleasing the customer as we do...

Reviewed 8 years ago

At Club Fit we like to work with companies that work as hard at pleasing the customer as we do. Jonas constantly looks to improve their product to keep up with the changing needs of our industry and we are very happy to be working with them.

Pros

No pros were added to this review

Cons

No cons were added to this review

CB
AvatarImg

Chris B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Compete logo

Compete

Jonas Compete Software User Friendly & built to your facilities needs

Reviewed 8 years ago

We most recently purchased the Compete program from Jonas. It's a program that is extremely user friendly and easy to navigate. We worked directly with Jonas to build our membership categories, this was important to us because we are a smaller club and are not looking to have several levels of memberships. We had a very unique setup due to the fact we have an independent terminal server that Jonas had to navigate due to the fact the program is web based. The technical team was able to overcome this obstacle with ease. The only drawback would be the updates, but in this day and age of Internet crime, it is better to be safe than sorry.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Glad you are a part of the Jonas family and thanks for your kind words!