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Exercise.com Logo
Exercise.com

Fitness business software for gyms and fitness professionals

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(5)

Exercise.com Reviews - Page 3

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146 reviews

Recommended

Hb
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Hailey b.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ABBIE is the best thing about Ex.com

Reviewed 4 months ago

I LOVE [SENSITVE CONTENT] and she is the reason I stuck around for year two. When I send an email it can take days for someone to respond- this is a huge negative and makes me rethink this platform as my new business has started to grow. Abbie is the one that saves me every time.

Pros

I like that you can customize and edit plans after you have published

Cons

the start button needs to be larger as so many clients miss this. There needs to be a timer that doesn't stop when you look ahead to the next exercise. There needs to be a 24/7 help line as I launched a very pricey program once and the site crashed and there was nobody to help me until the next day, which was a huge bummer. There should be a way to swap exercises on the mobile device for clients.

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Josh P.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding

Reviewed a year ago
Pros

Just want to say a huge thank you to [SENSITIVE CONTENT] and the rest of the Success Team for all of your ongoing help this past 6-8 months. I came to Exercise.com with high expectations, and you've exceeded all of them. Even more importantly (to me), I have new and old clients saying "wow" almost every single day as they discover the functions and features of the software. It's been challenging, but really fun. I still have a lot of work to do to get it where I want it to be, but I'm able to provide value to my clients that I never could, before now. I feel very grateful for your patience, responsiveness and help to gradually get my business set up exactly how I want it to be.

Cons

Took some time to understand it and get set up

Vendor response

Thank you for the review, Josh! We are always here to help in any way!!

JB
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JeVaughn B.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AWESOME People!!

Reviewed 2 years ago

Phenomenal.

Pros

Very complex. The staff was great & helped me with any questions I had. It's easy to copy & paste workouts to other days while building a workout plan. The Gym Management allows to hire new trainers.... it's alot lol.

Cons

Exercise library isn't as vast compared to other competitors. However, it's very easy to add new exercises & save routines. Also, they don't have a nutrition library for those would like to build nutrition programs, but you can integrate it with My Fitness Pal.

Vendor response

Thanks for the review, JeVaughn! We love the feedback and are always looking for ways to make our software better. Please reach out if we can help in any way!

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Jodi V.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phenomenal Customer Service

Reviewed a year ago
Pros

What an amazing experience and incredible platform! [SENSITIVE CONTENT] has been phenomenal in helping us get our custom branded app set up at lightning speed! I'm blown away by the amazing customer service of this entire team! Not only is the platform incredible but the service is world-class. From [SENSITIVE CONTENT] this has been the best! Highly Highly recommend! Thank YOU

Cons

Not sure yet - still learning it. Wish it was a little "prettier" aesthetically but that's just because of what the clients are used to from Trainerize

Vendor response

Jodi, Thank you so much for the review! We love the feedback and our team is always looking to improve, so if we can help in any way, don't hesitate to reach out!

AZ
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Aaron Z.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Love the service and the process...

Reviewed a year ago

Great experience so far. I hope to continually grow with the platform.

Pros

I have been very impressed with the amount of service and response I get! [Sensitive Content ] has been great to work with! She understands my business and continually is teaching me how to get the most out of the platform to maximize my business and impact. My only regret is that I did not sign up sooner...

Cons

It does take a learning curve and some patience. Set it up properly the first time.

Vendor response

Thanks for the review, Aaron! We appreciate your feedback and our team is always here to help learn the software, so please reach out if we can assist!

JN
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Justin N.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exercise.com review

Reviewed 5 months ago

Very satisfied so far and system is extremely beneficial to my business.

Pros

It’s a very well thought out software system. They also take requests for features. I worked with[SENSITIVE CONTENT] on the success team to help get me going and understand how to use everything. She was extremely helpful and always around to answer questions. Whatever I needed, I could always communicate with her and get quick responses.

Cons

They only use stripe as the option for payment processing so the fees are okay, but not the best.

TL
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Taylor L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Props to [SENSITIVE CONTENT]

Reviewed a year ago

[SENSITIVE CONTENT] has been phenomenal over the last couple of years. I am not tech-savvy and she has spent her time helping me learn all the systems with Exercise.com. She is patient and is willing to go the extra mile to make sure the client is confident as a user.

Pros

The easy user ability and all my clients love using the software.

Cons

I don't have anything to say at this time but will let you know.

Vendor response

Thank you for the feedback, Taylor! Our team is always here to help and we appreciate you and your business!

NL
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Nick L.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome Stuff

Reviewed 2 years ago
Pros

I love this software from a coach and sports performance perspective. You can completely customize what metrics you want your athletes to track rather than just the generic weights used like most software. This software allows us to program and track what really matters in a way the is easy and accessible to the coaches and athletes.

Cons

It took a little bit of time to figure out and set up but once we did we were able to make it really user-friendly.

Vendor response

Thanks for the review, Nick! We're always here to help our clients learn the software and best fit it for their business. Please reach out if we can help in any way!

LH
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Lani H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything I need & want

Reviewed 2 years ago

From the demo "sales" call, through build-out, implementation, and launch, the success team was responsive, friendly, and helpful.

Pros

I tried nearly all the "major" platforms and found Exercise.com to be the most intuitive.

Cons

The integration with MyFitnessPal is very basic. I'm not sure it's useful for users since all they can see is an overview of the nutrients, which they can view in the MFP platform. I wish there were a food tracking portal, similar to Cronometer, fully-integrated into the platform.

Vendor response

Lani, Thank you for the feedback! We love hearing how we can improve and are constantly looking for ways to best help our clients.

sk
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sanu k.

Education Management, 501-1,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive and User-Friendly Exercise Platform.

Reviewed 2 months ago

The overall experience with Exercise.com can be positive for individuals who are looking for a comprehensive and user-friendly platform to help them reach their fitness goals. The platform offers a variety of workout routines, custom meal plans, and tracking tools to support users in their fitness journey.

Pros

Custom workout plans tailored to individual goals, preferences, and fitness levelWide range of exercises and workouts, including resistance training, cardio, yoga.Mobile app for on-the-go workout tracking and access to resources

Cons

The accuracy and effectiveness of the custom workout and meal plans may vary for different users.May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed healthcare professional.Requires self-motivation and discipline to consistently use the platform and follow workout and meal plans for best results.

SM
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Sachin M.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love them and the use!

Reviewed 2 years ago

This has been a GREAT experience! Continuing to build this relationship has allowed me to do a lot more things in person as well as online. Great choice if you choose to work with them! It is a great investment in my business.

Pros

I love that I can handle everything from my workouts to my schduling through one place. I use to use a few different softwares, but now I can just go to one place. HUGE time saver!

Cons

There are a couple little things I would change about how workouts are made in the back end, but that is more a reflection on my programming style. 99.999% of people would not have the same issue.

Vendor response

Thanks so much for the review, Sachin! We love the feedback and are always here to help if you have questions or need assistance!

CC
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Cameron C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic product with service to match!

Reviewed 2 years ago
Pros

This is a great alternative to having an app built from scratch and investing multiple 5 figures. They got me up and running quickly and were very receptive to any changes that I wanted made (short of adding specialty one-off custom features that required significant development). I've been working primarily with [SENSITIVE CONTENT HIDDEN] who's customer service is exemplary. She's responsive, detail-oriented, and is good at strategizing solutions to make the app function best for my clients. Highly recommended!

Cons

There's an initial learning curve; some tasks aren't intuitive and could be streamlined a little more.

Vendor response

Thanks so much for the review, Cameron! Our team is here to help teach the software and make the software work best for you and your business. Please reach out if we can help in any way!

LM
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Lindsay M.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product!

Reviewed a year ago
Pros

Exercise.com is a GREAT product! I'm so excited to officially launch this into our business! Their customer service is top notch and really over deliver. I recommend this to all gyms and thank you for helping us get rid of many apps and saving us money, especially on our merchant fees!

Cons

can't think of anything yet, once i do, i will submit

Vendor response

Lindsay, Thank you for the feedback! Our team can't wait to be a part of your success and we are always here to help!

JC
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Jade C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Starting at Exercise.com

Reviewed 5 months ago
Pros

Starting up at Exercise.com has been awesome! I was in contact with the team about a year ago but decided to hold off on onboarding and to pick it up the following year. Within minutes of emailing them, Sage replied back and was ready to get me back up and started! Since then Sage has been relentless in making sure I have the best onboarding experience! Dealing with Apple support, making sure the little...

Cons

Big investment! But I believe it's worth it.

MG
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Max G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great onboarding

Reviewed a year ago
Pros

The onboarding team, specifically [SENSITIVE CONTENT] were incredibly helpful in helping us develop the software for our needs and transition from our current software.

Cons

Not much to list - it requires a bit of time to learn how to use the software, because there are a lot of features and it's quite flexible, but that is also one of the positives.

Vendor response

Thank you for the review, Max! We love the feedback and our team is always a resource to help you learn those many features.

RL
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Ryan L.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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5 stars for Exercise.com

Reviewed 2 years ago

The Exercise.com team and in particular [SENSITIVE CONTENT HIDDEN] have been amazing to work with. The follow up success have been vital in me understanding how to properly leverage the resource for maximum profitability. I’d recommend them to everyone.

Pros

The fact that it’s white label and the follow up from the customer service team.

Cons

It’s very customizable and it’s possible to get lost in the details.

Vendor response

Thanks for the review, Ryan! We're always here to help and love seeing our clients succeed through our platform.

BS
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Barrett S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 2 years ago
Pros

Easy to use for the most part. Includes scheduling

Cons

Would like to be able to change reps and sets from one screen, not have to click on each day

Vendor response

Thanks for the review, Barrett! We love the feedback and are here to help if you have any questions.

TB
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Travis B.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exercise.com Review

Reviewed 3 years ago

[SENSITIVE CONTENT HIDDEN] and the whole success TEAM at Exercise.com have gone above and beyond to help our company transition. The instruction has been great and when we had special needs they worked with us to customize our experience.

Pros

Its given us an app and an online platform

Cons

So far anything that has not met my needs the TEAM has worked with me to customize a solution.

Vendor response

Travis, Thanks for the feedback! We're always here to help!!!

EM
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Emma M.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use & saves tons of time writing exercise programs!

Reviewed 2 years ago

This app and software has save me tons of time! The customer support is amazing!

Pros

Super easy to use! Importing exercise videos, creating workout plans, all of this is so much quicker than the previous app I used.

Cons

The migration of my previous membership didn't go very smoothly and I have been managing clients in 2 different portals on stripe.

Vendor response

We love the feedback, Emma! Please let us know if we can assist as we're always here to help!

jr
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jason r.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome coaching and customer service!

Reviewed 7 months ago

[SENSITIVE CONTENT] (my coach on the platform) has been really the greatest element of my success with the software. Someone like me has neither the time nor the patience to sit through videos learning every aspect of the software only to forget the information when they need it. Nor would one wish to sift through videos looking for the right answer to small navigational problems.

Pros

The software is great. It has the features I need and has a usable design for someone who doesn't spend every waking minute behind a computer.

Cons

There are some features that could use some advancement to be of greater usability. But the team seems to take recommendations into account.

Vendor response

Thanks for the review, Jason! We love the feedback and our team and software are always looking to improve, so feel free to reach out if we can assist!

RL
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Rob L.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Interface

Reviewed 2 years ago
Pros

I really like the interface and the user experience once they become acclimated with the program.

Cons

Lots of moving parts. Having a tutorial video on how the user navigates the programs would be very helpful.

Vendor response

Rob, Thanks so much for the review! Our team is always here to answer any questions may you have!

NH
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Nelene H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top level of service

Reviewed a month ago

so far everything great

Pros

Software offers everything that you need to help your clients to improve their fitness

Cons

If you need to change anything related to branding you have to summit again to apple and cost extra money

jn
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justin n.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great onboarding process

Reviewed 8 months ago

so far we are extremely pleased

Pros

staff was extremely helpful in migrating information and helping us understand the new system.

Cons

So far we dont see anything, but we are only a month in.

Vendor response

Justin, thanks so much for the review! Our team will always be here to help!

BO
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Blair O.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really happy with platform

Reviewed 2 years ago
Pros

Exercise.com has been a critical to the success of our online sports performance training business. It's user friendly for both the customer and the administrator which allows for easy integration.

Cons

Just the initial time it takes to learn the software. It is alot to soak in but that is no different from any other platform.

Vendor response

Blair, Thanks so much for the review! We'd love to help you learn the software so please reach out if you have any questions!!

NL
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Nicholas L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for fitness entrepreneurs

Reviewed a year ago

its been great super helpful and the success team is awesome at helping you navigate any issues that come up

Pros

The best piece of this software is that you can manage all aspects from sales all the way through the delivery of your programs in one spot.

Cons

the ability to upsell and easily adjust workout programs could be improved.

Vendor response

Nicholas, Thanks for the review! We love the feedback and our team is always here to help!