fitli Features

fitli

Online and mobile scheduling software

4.89/5 (53 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Dues Management
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
Fitness Assessments
Fitness Plan
In-person Trainer
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Online Trainer
Payment Processing
Point of Sale (POS)
Progress Tracking
Ratings / Reviews
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Reports
Secure Login
Self Check-in/Check-out
Self Service Portal
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Dues Management
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
Fitness Assessments
Fitness Plan
In-person Trainer
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Online Trainer
Payment Processing
Point of Sale (POS)
Progress Tracking
Ratings / Reviews
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Reports
Secure Login
Self Check-in/Check-out
Self Service Portal
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Dues Management
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
Fitness Assessments
Fitness Plan
In-person Trainer
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Online Trainer
Payment Processing
Point of Sale (POS)
Progress Tracking
Ratings / Reviews
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Reports
Secure Login
Self Check-in/Check-out
Self Service Portal
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


17 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

fitli Feature Reviews

25 reviewers had the following to say about fitli's features:

Robert A.

5 Stars for this software's potential.

2016-12-22

Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost.

Pros

Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up.

Cons

Does not offer a full solution for retail sales. When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering fitli

It would be nice if we could set the colors of the classes on the calendar :)

Source: Capterra
Helpful?   Yes   No

Response from fitli


Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy!

Read more
Meghann K.

It has been positive and an easy transition

2018-02-13

Scheduling, payment, and affordable.

Pros

I like the payment processing and the customer service is wonderful.

Cons

I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracey D.

Fitli has been great in helping me keep track of customers, sales, and evaluate success!

2017-10-03

Saves me so much time!

Pros

Customers can make bookings and payments on their own (which also gives me the ability to correspond with them prior to a class or session if needed).

Cons

I am interested in seeing more monthly reports being developed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Sports company, 1-10 employees)
Verified Reviewer

great company to work with

2018-11-27

I orginally upgraded to this calendar so I could download reporting to pay my teachers, and also this has helped in our switch over to online payments.

Pros

Nice looking interface

Cons

Some layout out of buttons and some related elements on different screen sizes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lamarr N.

To The Point!!

2019-08-21

I can’t say enough about the professionalism and down to earth nature of this awesome team at Fitli!

Pros

Easy to set up & navigate A1 Support!!!

Cons

Would like Quickbooks integration or additional payment options other than Braintree.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria K.

Great software that is easy to use, but no payment processing in Canada

2019-05-12

Pros

The software is very flexible and easy to use for anyone who is not very tech savvy. The class calendar looks very lovely and is convenient to use.

Cons

I knew that Fitli didn't process payments in Canada when I was signing up, and I was okay with it while my business was quite small.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn C.

Amazing!!

2018-01-09

Pros

I did a lot of research on different registration platforms and Fitli had everything that I need.

Cons

They are constantly upgrading so I look forward to a business app and recurring sign ups for my customers but they are definitely not deal breakers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brande L.

You can't find customer support better than this! Both for me (the business owner ) and my clients!

2017-06-24

Easier to schedule clients so I can focus on other stuff

Pros

Run by people who actually care and want to keep making improvements. Easy to use for everyone.

Cons

My particular situation is a little different, I run a program for kids so the booking could be designed with that in mind better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from fitli


Thanks Brande! We will definitely get the parent/child functionality. So much to do and so little time.

Read more
Melissa G.

N/A

2019-08-21

Great-- quick feedback and you see they care about their customers unlike a lot of other business

Pros

How easy and clean it is.

Cons

Not cones but suggestions--- Freezing a membership, setting alerts for boxers ( birthdays, check ins etc)

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Connie A.

Setup with Ease

2019-09-24

Excellent

Pros

The onboarding support was professional and worked well with my schedule. The trainer was well versed in the product.

Cons

Reports could be a little more robust, but the reporting functionality is simple to use and added value to our operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael M.

Opposite of Mind Body (A Good Thing, I Swear)

2017-06-27

I don't need to worry about booking clients, processing payments or managing wait lists.

Pros

I asked a few questions, agreed to an overview and within 24 hours my website was fully functional and ready for booking., with a no-negotiating-needed free trial.

Cons

While there is a long list of "coming soon" updates, they absolutely prioritize big, unforeseen issues and work quickly to resolve anything that will impede one's business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie H.

Verified Reviewer

I would decide to use Fitli again and again!

2018-12-17

Pros

Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly.

Cons

Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly N.

I switched from Mindbody to Fitli over a year ago. Best decision! Excellent program great price!

2018-02-14

Pros

I love that they continue to upgrade and add new features. The support staffs have been incredibly helpful as I navigate my way through this new technology. I am not very tech savvy and they have been very patient and helpful.

Cons

My biggest beef is that I cannot back-date when someone pays their membership. If their membership dues are payable on the 5th of the month and I don't get their payment until the 9th their membership that month starts on the 9th.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney L.

Fitli has made my job much easier and a lot less stressful!!

2018-01-29

Our previous software did not allow them to cancel sessions or be added to a waitlist if a class was full.

Pros

We are a university and we were looking for a software that would allow our members to sign up for Reformer classes online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from fitli


Go Tigers! :)

Read more
Vicki F.

Magnificent Software and Customer Service

2017-03-23

Our Yoga Studio adopted Fitli at the end of December.

Pros

Easy to use, has 99% of the items we were looking for, book and pay, classes, packages, descriptions, reports, etc.

Cons

There is nothing I dislike about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering fitli

Besides creating a marvelous software package, Fitli has made themselves very customer oriented. Customer service is #1.

Source: Capterra
Helpful?   Yes   No
Read more
Amanda S.

User Friendly Scheduling Software

2019-02-19

I did not think I needed a scheduling software because of my small amount of clients.

Pros

I love that this software was so easy for my clients to use and also very easy for me to use.

Cons

I wish I could look up my schedule on the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt B.

Verified Reviewer

Easy and efficient interface to work with

2018-04-05

Pros

So simple to set up on our website and the scheduling was very easy to maintain, Customer service was fast and thorough as well.

Cons

Unfortunately our home studio wasn't utilized as planned, as the main instructor was too busy with her other studio classes and did not use the software as much...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Julia M.

Amazing customer service and support! Love how user friendly the program is as well!

2018-01-23

I enjoy that the software is able to keep track of my client's class packages.

Pros

I like how easy it is to use the program!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin D.

I've never been this impressed with a company

2016-08-07

It had all of the functionality that I needed and terrific customer service.

Pros

And I've never had a question that wasn't quickly answered by a member of the team.

Cons

Instead of being able to change pricing in classes, I've had to delete them and start over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana D.

Great Customer Service

2021-10-14

Overall, a great and easy system.

Pros

My favorite feature was the customer service.

Cons

Also sometimes the sign in process for customers was not always working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay L.

Isokinetic Speed Dev Review

2018-08-02

Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients.

Pros

User-Friendly mobile app! Parents love it

Cons

Nothing bad to say here, everything about this software is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Betsy W.

Great Service and helpful software

2016-08-31

John and his team are exceptional.

Pros

The ability for my clients to schedule with me and for them to be texted when their session is booked is great.

Cons

However the Fitli team are open to suggestions and constantly working on adding new features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering fitli

If you are just starting your business get on it right away so you don't have to get clients to change their habits. It is so much easier if clients are booking their own sessions and paying online if that is the way you want to run your business.

Source: Capterra
Helpful?   Yes   No
Read more
Don C.

Fitli has made running my business very efficient!

2016-08-01

I have found that not only do I like using Fitli but the customers and my trainers love its efficiency as well. I found the Filti staff to be very engaging and helpful whenever I needed anything. It has made running my business much smoother.

Pros

It is not too cumbersome and the clients love it.

Cons

I wish it pulled up the schedule a bit quicker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering fitli

I am happy with it and Fitli continues to grow as my business does.

Source: Capterra
Helpful?   Yes   No
Read more
Valerie D.

Incredible Customer Service!

2016-12-22

It is making the process of booking training sessions so much easier for me and my clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anita H.

Fitli helped me launch my yoga business

2020-04-30

Overall experience has been EXCELLENT, mainly due to the responsiveness and patience of customer service.

Pros

Customer Service. The staff are EXTREMELY helpful and responsive. The initial introduction and training on the software was personalized and clear.

Cons

You cannot edit the name or the time of the class, but must create a new class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more