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fitli
4.9
(90)

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Online and mobile scheduling software

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(7)

fitli Pricing

Pricing overview

Value for money rating

4.9

/5

90

Price starts from

39

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Client and Professional Accounts are FREE.
Businesses get a FREE TRIAL, then pay based on number of instructors:
See pricing here: https://www.fitli.com/pricing

What users say

Fitli meets our needs and our budget and their customer service is hands down some of the best I've ever experienced. They are knowledgable, responsive, helpful and available.
We are a niche studio and they work perfect in product and cost allowing us to seamlessly serve our customers. Our participants have commented many times on the ease of just “book it.

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Reviewers who mentioned pricing said:

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Katie H.

Verified reviewer

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I would decide to use Fitli again and again!

Reviewed 4 years ago
Pros

This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. They have been so patient with me (as I learn to use the program) and have made it all one of my favorite parts of my business. Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly. You also cannot beat the price! I never thought I would be in love with my studio management company but I am. They are regular names in my household and that's exactly the kind of experience I want!

Cons

Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future.

HB
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Howard B.

Performing Arts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great value, excellent customer service

Reviewed 10 months ago

Excellent

Pros

Fitli is ideal for a small dance studio that needs to hold down costs. Does all the essential basics: class scheduling, packages, appointments, blocking out studio rentals, sales reports, class histories for students. Customer service has been superb. They have added some important features, like the ability to associate accounts with more than one person, like for a familiy. And they definitely have features I haven't even used yet.

Cons

It's a little more challenging to use when I need to go back in time to record payments or catch up records, but I've learned workarounds for most of these issues. Would be nice to have an android app as well as the iPhone app.

PB
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Paige B.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Great Product for the Price!!!

Reviewed 8 months ago

I have had nothing but excellent customer service. Any problem I encounter, I get responses quickly and efficiently. [SENSITIVE CONTENT] has also reached out personally on many occasions. I have also given suggestions for improvements that have been implemented.

Pros

I think as a sole employee of a company you are always looking for ways t be economical. This app has saved me countless hours and is affordable for my small business.

Cons

There are some features I wish the app had , such as the ability to purchase more than one item at a time. and the ability to add and remove relationships and make them active or inactive as needed by the admins.

mm
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mary m.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value, Easy to set up and use. Customer Service is professional with a fast response time.

Reviewed 10 months ago

Ease of setup, customer usability and scheduling are a big selling point!

Pros

As a small Pilates Studio I was looking for a software package that would enable my clients to access my website and be able to schedule and purchase packages. Fitli fit all of my requirements. I set up a demo and purchased it the following week. I would give 10 stars for the support team. Their response time is amazing. I checked other scheduling software and the price was too high for a small business. The setup to schedule, enter customers, setup packages and memberships was so simple. I can usually find the answers to my questions with the help section. If you are a small or medium studio you need to purchase this software.

Cons

Mobile application. It would be nice to be able to customize some of the reports.

PT
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Pat T.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAVE YOURSELF TIME, MONEY AND FRUSTRATION! FITLI IS THE BEST!

Reviewed 6 years ago

I don't think I've ever looked forward to writing a review in my life but there is always a first for everything and FITLI more than deserves this review! I wish I could adequately express how wonderful a company and an application FITLI is! After wasting too much time, energy, and $$ on MindBody, I was very grateful to find this company! The customer service is beyond compare. John worked with...

Pros

Easy to use, transparent and amazing customer service.

Cons

Tiny inconveniences like not being able to change certain choices when setting up or the fact that I have to constantly pass by the request to review the instructor (me) every time I enter anything.

TF
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Tara F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer service, hands down

Reviewed 10 months ago

I enjoy using Fitli. They are affordable, reliable, helpful and the program is useful for our small yoga studio. I trust them, the program, and recommend it to others without reservation.

Pros

Because we are a small yoga studio, we don't need all the bells and whistles that some of the 'main stream' products offer, nor can our budget afford them. Fitli meets our needs and our budget and their customer service is hands down some of the best I've ever experienced. They are knowledgable, responsive, helpful and available. I enjoy working with their team. The program is easy to use and reliable....

Cons

Like all programs there are some limitations, but the team is responsive to client feedback and is always working on adding features that we've requested. Over time they have made some new features available that have been helpful. If I made a list of everything that it is missing that I would like to have for our studio, it would still be a short list.

GS
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Gentry S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitli for the Win!

Reviewed 10 months ago

Customer service is key with a close second as being an affordable product. The Fitli team is quick to respond with clear and concise resolutions or assistance any time we need it. We are a small studio in a small town, but the app and website give us big city appeal (very polished and professional)!

Pros

Outstanding customer service!! We are a niche studio and they work perfect in product and cost allowing us to seamlessly serve our customers. Our participants have commented many times on the ease of just “book it”. Class leaders can see their rosters with a click of a button while participants can track their schedules with the flexibility of the app or the website!

Cons

We wish there was full functionality across Android products.

RA
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Robert A.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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5 Stars for this software's potential.

Reviewed 6 years ago

I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now. I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative. Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted...

Pros

Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up.

Cons

Does not offer a full solution for retail sales. When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this.

Vendor response

Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy!

AR
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Andrea R.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Value, Excellent Customer Support, Growing Company

Reviewed 5 years ago
Pros

The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues. The pricing structure is very reasonable for what you get. While there is certainly room for improvement...

Cons

There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly.

TB
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Tina B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitli is Five Star

Reviewed 10 months ago

The monthly reports are beneficial for tracking sales, attendance, break downs of fees, discounts, etc

Pros

As a small business, Fitli meets and exceeds my needs and expectations for affordable and quality service. Their customer service is top notch!

Cons

The only thing I would like to see changed is the ability for a customer to book the same class more than once. Many of my customers want to pay for family or friends to take a class with them.

LH
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Lori H.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great scheduler

Reviewed 10 months ago
Pros

Fitli has been a great way to have my clients schedule classes and purchase packages. The app is easy to use once they get the hang of it. The value is excellent and just what I need.

Cons

Nothing that I can think of. It has what I need

DS
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David S.

Hospital & Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software for personal trainers

Reviewed 2 years ago

Best company I have worked with by far. The staff and owner are excellent people who really try to give you too value for minimum price. Companies like this are very rare.

Pros

User friendly. Easy to set up and even easier for client access. Great way of accounting for and charging for sessions that gives more control and capability to the client while still protecting the trainer from fraud.

Cons

No cons in my experience. Every part of the software was set up to be highly competitive at a low out of pocket cost.

BK
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Brian K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value and Service for your money

Reviewed 10 months ago

5-star experience across the board.

Pros

Fitli is easy to use and understand. It's not clogged with extra features that just make things more confusing and slow like other programs I've used or looked into. The customer service is the best I've ever experienced. [SENSITIVE CONTENT] and his team respond quickly to any issues and go above and beyond to resolve any issues.

Cons

I started with Fitli when the company was fairly new, so there were not as many features as other programs. But the Fitli team is regularly updating the program with new features and actually listens to suggestions and implements them to constantly improve the program.

KM
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Kelli M.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So glad I chose Fitli

Reviewed 7 months ago

I needed something that didn’t cost hundreds of dollars a month and was easy for my clients and to the point. People can easily sign up for memberships and see my gym schedule and that’s perfect for my small gym!

Pros

I was starting my gym the year Covid hit hard and Fitli was affordable for me to keep using though I didn’t have many members. Anytime I needed help with something they were always so quick to respond!

Cons

I am excited for their new things. I did wish that there were ways to take point of sale payments a little bit easier and it sounds like that will be very soon! Also wish maybe the app was a little more user friendly. At the moment I only tell my members to use the website.

BW
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Betsy W.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I was an early adopter and still use Fitli.

Reviewed 4 months ago

My experience with the Fitli team has always been great. I find the software a great help and value for a small studio.

Pros

The price is fair and the software is fairly easy to learn and use.

Cons

The reports could be better. I would like to have a report that shows what the client paid for and each visit that was applied to the package. Also a report of all the client packages that are about to expire would be helpful.

MW
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Marcus W.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product for gym owners/trainers

Reviewed 10 months ago

It's important to have an automated system when running a business. Especially gyms, we need to be able to keep track of everything.

Pros

Customer service is quick and helpful. Easy for clients to schedule sessions.

Cons

Would like an app for the phones. Would like to be able to change price, session count, and anything needed without having to remove and reset whole package.

KN
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Kelly N.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I switched from Mindbody to Fitli over a year ago. Best decision! Excellent program great price!

Reviewed 5 years ago
Pros

I love that they continue to upgrade and add new features. The support staffs have been incredibly helpful as I navigate my way through this new technology. I am not very tech savvy and they have been very patient and helpful.

Cons

My biggest beef is that I cannot back-date when someone pays their membership. If their membership dues are payable on the 5th of the month and I don't get their payment until the 9th their membership that month starts on the 9th. I wish I could go back and change the date to reflect their actual due date.

RC
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Rebekah C.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very responsive service

Reviewed 10 months ago

Using Fitli to manage my yoga business saves me a lot of time and the Fitli team is extremely responsive and open to feedback.

Pros

This was the most affordable yoga booking service I could find with the right amount of features.

Cons

Fitli is not able to generate the type of monthly financial report I need to send to the company from which I rent space.

CF
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Christina F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable, accessible and great support

Reviewed 10 months ago
Pros

Payments and scheduling. While they have steadily improved their product every year and continue to do so. I'm grateful for what they offer small business owners like me.

Cons

The only thing I would welcome further is easier access to change appointments already in the system more fluidly.

JL
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Jay L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Isokinetic Speed Dev Review

Reviewed 4 years ago

Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients. With Fitli, I managed to control my clients and "book and pay" on the spot, From summer 2017 to summer 2018, I have doubled revenue from a low single digit to a double digit monthly income! This could not have been done without the easy access of FITLI. Parents love it, and so do we!!

Pros

User-Friendly mobile app! Parents love it

Cons

Nothing bad to say here, everything about this software is great

BW
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Betsy W.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service and helpful software

Reviewed 6 years ago

John and his team are exceptional. They helped me get up and running quickly and have been there to answer questions and help me through any challenges that have come up. Their software is helping me manage my small Pilates studio with ease and for a reasonable cost.

Pros

The ability for my clients to schedule with me and for them to be texted when their session is booked is great. This saves me time and effort. I also like the flexibility of being able to have hidden packages/pricing that I can apply if needed.

Cons

Because it is fairly new there some features that would be nice to have. However the Fitli team are open to suggestions and constantly working on adding new features.

DD
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Diana D.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Service

Reviewed 6 years ago

After searching dozens of programs to find the right fit for our wellness center, we finally came across Fitli. It was the right price point and after getting great customer service from John, I realized that the program actually was equipped to handle what we were looking to do for our center. The Anka Wellness center is a little different and most programs out there didn't have what we needed...

Pros

Easy to use and make changes

Cons

The physical look that clients / customers use.

AR
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Anonymous Reviewer

Verified reviewer

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great company to work with

Reviewed 4 years ago

They are fantastic to work with. I orginally upgraded to this calendar so I could download reporting to pay my teachers, and also this has helped in our switch over to online payments. Whenever you change software you have processes that will need to change - they are great at helping you with your change in work flow.

Pros

1. Customer service is TOP NOTCH - getting set up was supported all the way, and even came back with suggestions and better way to set up my business. 2. Pricing is good - especially for a small business who would like an"app" like experience 3. They are proactive at upgrades, secutiry, working with businesses and the users to solve questions 4. Nice looking interface

Cons

Some layout out of buttons and some related elements on different screen sizes.

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Tracy G.

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app and great service

Reviewed 5 years ago
Pros

Low CC transaction fees. Always adding new features. Customer service will waaay exceed your expectations

Cons

Needs client folders to place former clients separate from current. No way to delete clients from main list.

Vendor response

Thanks for the review and feedback Tracy! We have updates to the Customer management functionality in the plan for a little later this year after some other big improvements I know you will like.

MK
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Meghann K.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It has been positive and an easy transition

Reviewed 5 years ago

Scheduling, payment, and affordable.

Pros

I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business.

Cons

I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated.