fitli Pricing Plan & Cost Guide

fitli

Online and mobile scheduling software

4.89/5 (53 reviews)

fitli Pricing

Starting from: $32.00/month

Pricing model: Subscription

Free Trial: Available

Client and Professional Accounts are FREE.
Businesses get a FREE TRIAL, then pay based on number of instructors:
See pricing here: https://www.fitli.com/pricing

View Pricing Plans Free Trial

Competitors Pricing

Club Sentry

Starting from: 395.00
Pricing model: One Time License

OneFitStop

Starting from: 185.00/month
Pricing model: Subscription

GloFox

Starting from: 110.00/month
Pricing model: Subscription

Jackrabbit Dance

Starting from: 45.00/month
Pricing model: Subscription
Free Trial: Available

Virtuagym

Starting from: 29.00

fitli Pricing Reviews

Pros

  • Easy to use for both myself and my clients, which has increased my profits. Super Customer oriented.Shauna D.Read the full review
  • I'm so glad they are here. Compared to other software for pilates/yoga studios ... the cost is affordable and the service excellent.Verified ReviewerRead the full review
  • The Fitli team was more than accommodating and even went as far as to add new features to benefit us specifically. The customer service has been outstanding.Courtney L.Read the full review

Cons

  • Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco.Vicki F.Read the full review
  • No frustration, no long waits for him to get back to me. In fact, I don't think I've ever even waited more than a few hours.Pat T.Read the full review
  • There's no quick app to log into from the owner or business.Natasha R.Read the full review
100%
recommended this to a friend or a colleague

22 reviewers had the following to say about fitli's pricing:

David S.

Best software for personal trainers

Used daily for 6-12 months
Reviewed 2020-08-20
Review Source: Capterra

Best company I have worked with by far. The staff and owner are excellent people who really try to give you too value for minimum price. Companies like this are very rare.

Pros
User friendly. Easy to set up and even easier for client access. Great way of accounting for and charging for sessions that gives more control and capability to the client while still protecting the trainer from fraud.

Cons
No cons in my experience. Every part of the software was set up to be highly competitive at a low out of pocket cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Meghann K.

It has been positive and an easy transition

Used daily for less than 6 months
Reviewed 2018-02-13
Review Source: Capterra

Scheduling, payment, and affordable.

Pros
I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business.

Cons
I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mandy B.

I am very satisfied with the services and support Fitli provides.

Used daily for less than 6 months
Reviewed 2018-02-09
Review Source: Capterra

Pros
The value, technical support, and the fact that the majority of my clients transitioned to the software easily. Many of them report preferring it to the previous system.

Cons
It would be helpful if family members could share accounts and if discounts/price adjustments were possible without a code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Betsy W.

Great Service and helpful software

Used daily for less than 6 months
Reviewed 2016-08-31
Review Source: Capterra

John and his team are exceptional. They helped me get up and running quickly and have been there to answer questions and help me through any challenges that have come up. Their software is helping me manage my small Pilates studio with ease and for a reasonable cost.

Pros
The ability for my clients to schedule with me and for them to be texted when their session is booked is great. This saves me time and effort. I also like the flexibility of being able to have hidden packages/pricing that I can apply if needed.

Cons
Because it is fairly new there some features that would be nice to have. However the Fitli team are open to suggestions and constantly working on adding new features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Fitli has wonderful software for the pilates/yoga studios!

Used daily for less than 6 months
Reviewed 2019-01-08
Review Source: Capterra

Pros
It's easy to use and the customer support is fast and efficient. I'm so glad they are here. Compared to other software for pilates/yoga studios ... the cost is affordable and the service excellent. Give them a try!

Cons
I hope they build there software to be compatible to ALL devices, including androids.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Dawn P.

Really glad I switched!

Used daily for less than 6 months
Reviewed 2018-03-02
Review Source: Capterra

The quick and easy responses from them to correct any issues that come up. Reduced price....saving a ton of money compared to Mindbody!

Pros
The customer service is top notch! This makes this company stand out from the rest. The price...also another HUGE benefit.

Cons
The only thing right now is a way to sign in when clients get to the gym. However, they stated they will be working on that and adding it soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Paige B.

Great Affordable App!

Used daily for less than 6 months
Reviewed 2018-09-14
Review Source: Capterra

Fitli, and their support team, have been FABULOUS. I moved from Mind Body to their software, and any issue that arose was fixed quickly and efficiently. They helped me set everything up, and set up my new company profile. I absolutely love the customer support. Despite missing a few things I was used to, it definitely serves all my needs.

Pros
in this app, I love the pricing bc it fits for my small business, and the format of the software is very easy to navigate.

Cons
There are a couple things I wish you could do, such as multiple product purchases in one transaction, and showing birthdays on the front page where it lists all my customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Dawn C.

Amazing!!

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

Pros
I just left MindBody because it was 1/ getting too complicated with too may features 2/ extremely expensive. I did a lot of research on different registration platforms and Fitli had everything that I need. It is super easy and VERY affordable. It has recurring payments. Nice calendar. Reports. Phone App. No merchant account to deal with. And the customer service is amazing!

Cons
They are constantly upgrading so I look forward to a business app and recurring sign ups for my customers but they are definitely not deal breakers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Jade R.

Awesome, easy to use program that has made running my studio a breeze!

Used daily for less than 6 months
Reviewed 2018-03-12
Review Source: Capterra

Pros
Amazing price, easy setup, comprehensive easy to use program and the best customer service ever! All of the features have made managing my fitness studio a lot easier.

Cons
I don't have very many cons but I would like it if there was a version of the app for Android users. All of my customers with iPhones are very happy with the accessibility. Just wish i had that for my Android users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Robin D.

I've never been this impressed with a company

Used weekly for less than 6 months
Reviewed 2016-08-07
Review Source: Capterra

I was looking for an alternative to Mindbody and saw a fitli ad on Facebook. I decided to sign up and actually didn't use the program for awhile. About a week or so after signing up I get an email from someone from fitli asking if I wanted to have demo. I was halfway through the demo call and already texting my friends telling them they needed to check into this software. It had all of the functionality that I needed and terrific customer service. (Turns out the man doing my demo was one of the co-founders.)

Pros
It's *extremely* easy to set up and use. And I've never had a question that wasn't quickly answered by a member of the team.

Cons
Instead of being able to change pricing in classes, I've had to delete them and start over. (A tiny complaint, but you asked.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

kiara m.

Very easy to use and great customer support!

Used occasionally for free trial
Reviewed 2019-01-13
Review Source: Capterra

Pros
So far it has been very easy to use and any questions I've had have been answered promptly! There is a 30 day free trial and after that I believe the pricing for what you get is fair too!

Cons
No app available for android users, there is one for iPhones though.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Tracy G.

Great app and great service

Used daily for 6-12 months
Reviewed 2018-02-09
Review Source: Capterra

Pros
Low CC transaction fees. Always adding new features. Customer service will waaay exceed your expectations

Cons
Needs client folders to place former clients separate from current. No way to delete clients from main list.

Response from fitli


Thanks for the review and feedback Tracy! We have updates to the Customer management functionality in the plan for a little later this year after some other big improvements I know you will like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Connie A.

Setup with Ease

Used daily for less than 6 months
Reviewed 2019-09-24
Review Source: Capterra

Excellent

Pros
The onboarding support was professional and worked well with my schedule. The trainer was well versed in the product. After the initial setup, the support continued, even after normal work hours.

Cons
Reports could be a little more robust, but the reporting functionality is simple to use and added value to our operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Autumn A.

Great Customer Service

Used daily for less than 6 months
Reviewed 2018-08-03
Review Source: Capterra

Pros
Customer service is supreme. Easy for clients to use. Better cost than competitors.

Cons
Software has gone down but did not affect my sales. They communicated right away and said they were on top of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Diana D.

Great Product and Service

Used daily for less than 6 months
Reviewed 2016-12-22
Review Source: Capterra

After searching dozens of programs to find the right fit for our wellness center, we finally came across Fitli. It was the right price point and after getting great customer service from John, I realized that the program actually was equipped to handle what we were looking to do for our center. The Anka Wellness center is a little different and most programs out there didn't have what we needed to accommodate or they were out of our price range. The customer services is hands down the best. I felt that they really wanted to learn more about what and how I want my center to operate so that they are able to guide me better. The training was extremely helpful and they are always willing to give more if we should need it. I'm glad I stumbled across Fitli and recommend highly recommend it.

Pros
Easy to use and make changes

Cons
The physical look that clients / customers use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

great company to work with

Used daily for less than 6 months
Reviewed 2018-11-27
Review Source: Capterra

They are fantastic to work with. I orginally upgraded to this calendar so I could download reporting to pay my teachers, and also this has helped in our switch over to online payments. Whenever you change software you have processes that will need to change - they are great at helping you with your change in work flow.

Pros
1. Customer service is TOP NOTCH - getting set up was supported all the way, and even came back with suggestions and better way to set up my business. 2. Pricing is good - especially for a small business who would like an"app" like experience 3. They are proactive at upgrades, secutiry, working with businesses and the users to solve questions 4. Nice looking interface

Cons
Some layout out of buttons and some related elements on different screen sizes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Brande L.

You can't find customer support better than this! Both for me (the business owner ) and my clients!

Used daily for less than 6 months
Reviewed 2017-06-24
Review Source: Capterra

Easier to schedule clients so I can focus on other stuff

Pros
Best value for a small business. Run by people who actually care and want to keep making improvements. Easy to use for everyone.

Cons
My particular situation is a little different, I run a program for kids so the booking could be designed with that in mind better. However, the owners are always taking my feedback into consideration and I believe one day this will be even a better tool for people like me. It still works fine for my situation, I just had to make a few adjustments.

Response from fitli


Thanks Brande! We will definitely get the parent/child functionality. So much to do and so little time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Katie H.

I would decide to use Fitli again and again!

Used daily for free trial
Reviewed 2018-12-17
Review Source: Capterra

Pros
This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. They have been so patient with me (as I learn to use the program) and have made it all one of my favorite parts of my business. Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly. You also cannot beat the price! I never thought I would be in love with my studio management company but I am. They are regular names in my household and that's exactly the kind of experience I want!

Cons
Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jay L.

Isokinetic Speed Dev Review

Used daily for 1-2 years
Reviewed 2018-08-02
Review Source: Capterra

Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients. With Fitli, I managed to control my clients and "book and pay" on the spot, From summer 2017 to summer 2018, I have doubled revenue from a low single digit to a double digit monthly income! This could not have been done without the easy access of FITLI. Parents love it, and so do we!!

Pros
User-Friendly mobile app! Parents love it

Cons
Nothing bad to say here, everything about this software is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Andrea R.

Great Value, Excellent Customer Support, Growing Company

Used weekly for 1-2 years
Reviewed 2018-02-05
Review Source: Capterra

Pros
The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues. The pricing structure is very reasonable for what you get. While there is certainly room for improvement on certain features (which they are constantly working to add and improve on), the format is clean and easy to use and find things. This is a pretty basic software, but I think the majority of business owners would benefit from using Fitli as long as they don't need something super complicated. Plus, as stated, they have been improving and adding more features... I believe it worth checking out if you thinking of switching!

Cons
There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Robert A.

5 Stars for this software's potential.

Used daily for less than 6 months
Reviewed 2016-12-22
Review Source: Capterra

I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now. I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative. Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost. The only short-coming is the ability to handle our retail sales, but this is a small part of our business and I'm sure fitli will implement the feature as time goes on. The fitli technical staff has been very responsive to minor bug fixes and very transparent when rolling out patches and upgrades. If I have a specific problem, I can email them and set up a phone conference right away to get things resolved, that is a virtual impossibility with MBO. The phone app allows our clients to keep up to date in real time with our schedule as well as book into our classes and purchase packages before arriving to the studio. As fitli grows, the app will allow people who travel to find us more easily and see the reviews our current customers have left. Bottom line is that I recommend this software for anyone needing a full solution to manage clientele attendance and payments.

Pros
Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up.

Cons
Does not offer a full solution for retail sales. When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this.

Response from fitli


Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Pat T.

SAVE YOURSELF TIME, MONEY AND FRUSTRATION! FITLI IS THE BEST!

Used daily for less than 6 months
Reviewed 2017-02-08
Review Source: Capterra

I don't think I've ever looked forward to writing a review in my life but there is always a first for everything and FITLI more than deserves this review! I wish I could adequately express how wonderful a company and an application FITLI is! After wasting too much time, energy, and $$ on MindBody, I was very grateful to find this company! The customer service is beyond compare. John worked with me first over a couple of phone calls to establish whether this was the right software for me and whether we were a company that FITLI could serve. They went outside of their comfort zone, I'm sure, working with us as we are not the usual people they serve - we teach and coach a sport; our needs are radically different from that of a yoga studio, per se. But after a couple of calls, John handed off the baton to Dan who has been the most patient, supportive, nonjudgmental teacher and guide one could ever ask for. By the time our application was set up, I felt confident I could manage it on my own. And when I got stuck in the process of setting it up, he made sure I got the support I needed. No frustration, no long waits for him to get back to me. In fact, I don't think I've ever even waited more than a few hours. Setting up was done in a matter of days over several weeks and didn't come close to taking the time MindBody would have taken (months). It was slowed by the time I had available to work on it; FITLI was always there when I was available to move forward on set-up. Our athletes are excited to have an electronic process for signing up for practices and paying fees. And our bookkeeper reports that her work has been streamlined - about twice as fast as what she used to do. All this is well-worth the cost which is thankfully also very transparent. The application is easy to use. I'm not the only one saying this - all of our customers are saying it too, even those who've had to contact FITLI to ask for help. We don't have the most tech-savvy customer-base and yet everyone is up and running within less than ten days of going live with the software. There are a couple of very minor changes I'd like to see in the software and I appreciate that FITLI listens to those concerns and let's me know that updates are planned. Don't look any further - you've found the people and the software!

Pros
Easy to use, transparent and amazing customer service.

Cons
Tiny inconveniences like not being able to change certain choices when setting up or the fact that I have to constantly pass by the request to review the instructor (me) every time I enter anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review