Glofox Pricing, Features, Reviews & Comparison of Alternatives

Glofox Reviews

Glofox

Gym, Fitness & Yoga Studio Management Software

4.73/5 (62 reviews)
1,195     1,104

The Complete Gym, Fitness & Yoga Studio Management Solution


Dashboard

Manage: Manage and monitor every aspect of your gym with ease: members, trainers, classes, courses, appointments, memberships and payments.

Engage: Grow your gym with powerful engagement tools such as push notifications and the news feed.

Report: Analyse your gym’s performance in real time with the custom Report Builder tool.




Mobile App

For your Members: Your branded Member App gives your members a convenient way to book and pay for your classes, courses, appointments, memberships and products, all in a couple of taps.

For You: Login to your Member App as an Admin and view all the information you need to manage your gym on the go. You can view booking lists, make new bookings, take payments, cancellations or attendances- all from one app.

For your Trainers: Trainers can login to your App and gain access to their schedule at a glance. They can book members, take payments, cancellations and attendances for the classes they’ve been assigned to.



Website & Facebook Portal

Website Portal: Your booking portal integrates with your website so members can view your schedule and purchase your services from your website with ease.

Facebook Portal: Your booking portal also integrates with your Facebook page so that you can drive bookings and membership sales directly from the Facebook presence you’ve worked hard to create.
www.glofox.com

Glofox Reviews (62)

Latest reviews

 Don't believe the hype!

This is the worst software and customer service I have ever experienced. I'm about to launch a new yoga business and spent about two weeks setting all my classes up. In this period there were quite a few issues where the software just didn't work properly or I could see bits of code popping up....

Read the full review
Reviewed 14th of March by Nina Ryner

 

 Getting on board with Glofox, great move

Have been in the fitness industry for 10 years now, have often gone with cheaper class booking options as thought these 'high tec' ones were out of reach, so very surprised when I came across Glofox, great value for money, was very impressed with there knowledge of the industry, they knew all my ...

Read the full review
Reviewed 7th of March by Aky Nicolaou

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Glofox Screenshots (12)

Glofox screenshot: Class, course & appointment schedulingGlofox screenshot: Mobile BookingGlofox screenshot: Online & Mobile Payment ProcessingGlofox screenshot: Report Builder ToolGlofox screenshot: App barcode for Easy Check InGlofox screenshot: Class Booking ListsGlofox screenshot: Members can purchase memberships directly from your branded app.Glofox screenshot: Admin Dashboard & Member AppGlofox screenshot: In App Messages (Push Notifications)Glofox screenshot: Member App StoreGlofox screenshot: Online Booking PortalGlofox screenshot: Admin App

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based, iPad, Mobile Web App
Supported Countries
Australia, Brazil, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Glofox Pricing

Starting from: $80.00/month
Pricing model: Subscription

Whether you’re just starting up or looking to grow your community to a whole new level, we have a plan that can get you where you want to be.

Silver - $80/month

Gold - $95/month

Platinum - $140/month

Competitors Pricing

Club Sentry

Starting from: $395.00
Pricing model: One-time License

TotalCoaching

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Virtuagym

Pricing model: Subscription

Users who visited Glofox also visited

Key Features of Glofox

  • Recurring payments
  • Branded Member App
  • Class updates, due payments
  • Class reminders
  • Online and mobile payments
  • Member reminders and notifications
  • Class and appointment scheduling
  • Online and mobile booking
  • Online documents and waivers
  • Online payments
  • Automated waiting list
  • Membership management
  • Marketing tools
  • Access control system integration
  • Online and mobile payments
  • Reporting and analytics

Benefits

1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.


2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.


3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.


4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.

Alternatives to Glofox

Videos

Nina Ryner

Don't believe the hype!

14/03/2017

This is the worst software and customer service I have ever experienced. I'm about to launch a new yoga business and spent about two weeks setting all my classes up. In this period there were quite a few issues where the software just didn't work properly or I could see bits of code popping up. Once i finally thought everything was ready to go - I emailed around 300 people who had been waiting to book classes and was immediately inundated with emails from customers saying they couldn't book classes or even sign up. There was no urgency at all from customer support to try and fix the problem and they didn't even seem to know what was going on. Not a good first impression when you're starting a new business. They'd also set my account to receive Euros for some reason so I ended up being paid less than I was supposed by the small amount of people who had somehow managed to buy classes. The sales team are very nice and charming (for obvious reasons) but the customer/technical support who you deal with day to day is so bad - they take days to get back to you or just don't reply at all. Managed to get the subscription fee (but not the difference i'm owed from my account being set to Euros) refunded but there was literally no apology for how much they'd inconvenienced me. All I got was a "..sorry it didn't work out for you". I never leave reviews for anything but this was such a bad experience compared to the apparent 5 star ratings they're receiving I felt I had to leave a genuine experience of what Glofox is actually like for business owners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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Aky  Nicolaou

Getting on board with Glofox, great move

07/03/2017

Have been in the fitness industry for 10 years now, have often gone with cheaper class booking options as thought these 'high tec' ones were out of reach, so very surprised when I came across Glofox, great value for money, was very impressed with there knowledge of the industry, they knew all my issues and had solutions, I signed up immediately, About to go live and the support both in terms manner and response times has been brilliant, Thank you for making this such a pleasant experience, and I have no doubt you guys are heading to the top, Keep it up.... Please feel free to place my contact details on review if anyone would like to directly ask me anything, Thanks Aky

Pros

IT WORKS....

Cons

a bit confusing starting out,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Glofox

once the customer has signed up at the desk they should still have the option to get app without having to go through 'forgot password' its confusing and not customer friendly

Source: Capterra
Helpful?   Yes   No
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Dina Moody

I can't imagine why this is so highly rated!

02/03/2017

I chose this option based on the reviews on this site but I can't imagine how it is so highly rated. I've had nothing but trouble with it--and I'm not a novice with this sort of thing. My very first credit card payment received was charged in Euros rather than dollars. The app and the desktop is glitchy at best and feels more like a beta version than a product ready for the masses. My clients have had terrible luck signing up or canceling their classes--the app consistently tells them the class has already passed even though it may be hours before the class time. My clients have lost confidence in the app and all but one have given up trying so I'm back to never knowing who is coming and having to be at my desk to check them in rather than on the floor overseeing their warm-ups with my assistant. The gym owner side of the app is useless. It crashes with every use--either on opening or when I try to navigate to any of the other pages. Last night, one of my clients purchased a package from the app for which they ended up with FOUR packages charged FOUR times to their credit card. I can't get out of this program fast enough!!

Pros

I like the idea of it. Their staff is very nice.

Cons

Nothing works as promised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Glofox

Don't do it. It sounds great but I've got nothing good to say other than their sales staff is awesome.

Source: Capterra
Helpful?   Yes   No
Read more
Graeme Cheung

Great team poor product

01/03/2017

Quite mix feelings as we been using Glofox software for 6months during which they had a change in dashboard software. Whist using the previous dashboard we had numerous non functional issues. Such as unable to erase/ change classes , the software would sometime have a mind of its own as we would see the start or finish times of class being altered to nonspecific time therefore we realised it wasn't human error. Then we have the new dashboard 2017 and unfortunately we experience a malfunction every one to two day. These have included historic classes being displayed on the app, all this continues despite the Glofox service team promising resolve the issues. Further problem have been experience with our clients unable to access the credits they paid for against the classes. other clients have had the money automatically taken for courses without authorisation. The Glofox team are very courteous but slow to respond apart rom an auto email stating that they acknowledge the message and will deal in due course. All in all a frustrating experience.

Pros

It is visually appealing

Cons

Doesn't work the dysfunctionality just keeps changing ..goes from problem to the next

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering Glofox

When it works properly its great but this is seldom and the Time taken to chase up the team and get it resolved is exhausting

Source: Capterra
Helpful?   Yes   No
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Heather Lowry

Friendly people and usable interface

08/02/2017

Cust support team have been very helpful, kept me on schedule ;) and been realistic about their product and how it can help our business grow. The "how to" guides they send are easy to follow. I like the product as it does what we need it to without a load of sparkly bits that we won't really use. Getting up and running has been a pleasure.

Pros

User interface, friendly and helpful support team.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Heather, thanks for the great review! As you know, ease of use is really important to us, so it¿s great to hear that you¿re experiencing it! Be sure to get in touch with us, if you should have any questions whatsoever. All the best, Glofox Support.

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Julie Pelta

Transformational

07/02/2017

At the start of using Glofox I was a little apprehensive. There is a fair amount of effort to populate the data. The support I received at the start and ongoing has been exceptional. I feel fully supported by the Glofox team. In particular Stephen, who is absolutely amazing. The feedback we have been getting from our members has been amazing. Our members have completely embraced Glofox, it's intuitive and allows them to be self sufficient and not dependent on the gym for payments and bookings. Our team can spend time building relationships with our members instead of having to worry about paperwork, Par-Qs (all fully integrated), payment details, monthly subscriptions etc. The user experience on the App is great. The back end system for the gym has helped us understand our business and look at opportunities for growth. We can run quick and easy reports, and email all our registered members (over 1000 now!) in one click. It's saved so much time and effort. Glofox is an investment for your current business and future growth. I would strongly recommend Glofox for your gym.

Pros

The App

Cons

The web integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Julie, thanks for the amazing review! We¿re delighted to hear that you¿ve found our support team super helpful. It¿s also great to hear that your members have completely embraced Glofox - I¿m sure they¿re delighted to be able to book and pay straight from their smartphone! Keep up the good work and If you have any questions, we¿re here to help. All the best, Glofox Support.

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David Taylor-Smith

very happy!

06/02/2017

I recently switched from another well known membership software that is sold as the one of the leading membership and payment processing companies out there. They were expensive, poor technical support, poor customer usability and overall not a great product. I luckily stumbled upon Glofox and our Gym is all round happy and excited to use Glofox. Their support and customer service is second to none, the app is getting great feedback from our clients, our staff find it simple and functionality is great. Gym operations is a lot easier under Glofox now. It was a great business decision switching over to Glofox. Switch over was painless as well with great support along the way.

Pros

Easy to use, great customer service and support, great design throughout the app

Cons

none

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi David, fantastic to hear that you found a software that meets your every need! There are too many complex, inflexible systems on the market today. Our goal really is to take the pain out of fitness business management - it¿s as simple as that! Keep up the great work! All the best, Glofox Support.

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Coby van den ende

Glofox & Uber Shape

19/01/2017

The Past 4 years we have gone from 20 members to now over 100. My main goal is to keep staffing simple and keep my systems productive. I have been using, Zen planner along with testing mindbody for 2 years but has not been for Uber Shape. 2 months ago we switch to Glofox. The team has given me a professional simple branded app. Booking & client payments made super easy for me but also streamed lined for new members on trial and becoming paying customers. I would highly recommend this company for all business look to have a personalized app to keep up with the times. Regards Coby van den ende Uber Shape Gold Coast Australia

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Cobey, Thanks for the great recommendation! It¿s fantastic to see the growth you¿ve achieved over the past few years. Huge congratulations on the hard work and dedication - keep it up. It¿s awesome to hear that you tested both Mindbody and Zenplanner and overall, found Glofox the easiest to use. We designed Glofox with clients just like you at the core so we¿re delighted to be a part of your success story!
All the best, Glofox Support.

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Jimmy Breen

Gear support team easy use softwear.

17/01/2017

I'm a year with gloxfox and I would totally recommended there software and App . Easy to use .Great support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Jimmy, Thanks for your great review! It¿s wonderful to hear such fantastic feedback. If you should have any questions, be sure to get in touch with us. All the best, Glofox Support.

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Anna Chouiskaia

Bootski Camp review

16/01/2017

Very Happy with the software. As anything new on the market it has small glitches now and again, but the support team is always there to help you out. Would highly recommend for anybody running a fitness studio.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Anna, Thanks for writing a review for Glofox. We¿re delighted to hear that you¿re very happy with our software. We¿ll always be here if you should have any questions. All the best, Glofox Support.

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