Glofox Pricing, Features, Reviews & Comparison of Alternatives

Glofox Reviews

Glofox

Gym, Fitness & Yoga Studio Management Software

4.76/5 (75 reviews)
1,240     1,175

The Complete Gym, Fitness & Yoga Studio Management Solution


Dashboard

Manage: Manage and monitor every aspect of your gym with ease: members, trainers, classes, courses, appointments, memberships and payments.

Engage: Grow your gym with powerful engagement tools such as push notifications and the news feed.

Report: Analyse your gym’s performance in real time with the custom Report Builder tool.




Mobile App

For your Members: Your branded Member App gives your members a convenient way to book and pay for your classes, courses, appointments, memberships and products, all in a couple of taps.

For You: Login to your Member App as an Admin and view all the information you need to manage your gym on the go. You can view booking lists, make new bookings, take payments, cancellations or attendances- all from one app.

For your Trainers: Trainers can login to your App and gain access to their schedule at a glance. They can book members, take payments, cancellations and attendances for the classes they’ve been assigned to.



Website & Facebook Portal

Website Portal: Your booking portal integrates with your website so members can view your schedule and purchase your services from your website with ease.

Facebook Portal: Your booking portal also integrates with your Facebook page so that you can drive bookings and membership sales directly from the Facebook presence you’ve worked hard to create.
www.glofox.com

Glofox Reviews (75)

Latest reviews

 The Glofox App, Functionality, Team and Support are excellent.

Read the full review
Reviewed 17th of May by Jonathan Walsh

 

 A great service provided from the get go!  
Vendor responded

Read the full review
Reviewed 10th of May by caolan coyle

Read all reviews

Glofox Screenshots (12)

Glofox screenshot: Class, course & appointment schedulingGlofox screenshot: Mobile BookingGlofox screenshot: Online & Mobile Payment ProcessingGlofox screenshot: Report Builder ToolGlofox screenshot: App barcode for Easy Check InGlofox screenshot: Class Booking ListsGlofox screenshot: Members can purchase memberships directly from your branded app.Glofox screenshot: Admin Dashboard & Member AppGlofox screenshot: In App Messages (Push Notifications)Glofox screenshot: Member App StoreGlofox screenshot: Online Booking PortalGlofox screenshot: Admin App

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based, Mobile Web App
Supported Countries
Australia, Brazil, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Glofox Pricing

Starting from: $80.00/month

Pricing model: Subscription

Whether you’re just starting up or looking to grow your community to a whole new level, we have a plan that can get you where you want to be.

Silver - $80/month

Gold - $95/month

Platinum - $140/month

Competitors Pricing

ClassBug

Starting from: $79.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

GymMaster

Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Zen Planner

Starting from: $80.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Glofox also visited

Key Features of Glofox

  • Recurring payments
  • Branded Member App
  • Class updates, due payments
  • Online and mobile payments
  • Member reminders and notifications
  • Class and appointment scheduling
  • Online and mobile booking
  • Online payments
  • Automated waiting list
  • Membership management
  • Marketing tools
  • Access control system integration
  • Online and mobile payments
  • Reporting and analytics

Benefits

1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.


2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.


3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.


4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.

Alternatives to Glofox

Videos

Jonathan Walsh

The Glofox App, Functionality, Team and Support are excellent.

17/05/2017

Pros

Very quick and easy to setup. Facilitates Customer Intimacy. The Glofox team are ready and willing to help when you need support.

Cons

I would like some functionality improvements prioritised:- -Ability to make Private Memberships available to a member once the member is verified in studio (such as Concession Memberships) -Ability for someone to be both a Student and a Teacher. Currently you need two entities (email addresses) for each person to facilitate this if they are both a student and a teacher -Ability for Admin to customise the order of the Memberships in the Memberships Tab/Screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
caolan coyle

A great service provided from the get go!

10/05/2017

Pros

I like the way we can easily manage payment schedules and keep track of money in/out, helping us to focus on moving the business forward rather than wasting time on administration.

Cons

Can sometimes be tricky for Apple users, when someone has set aside time to register sometimes it can be off putting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Caolan,

Thanks for sharing the love! Great to hear that you're no longer wasting precious time on admin!

We appreciate your feedback - We're working on making things as simple as possible for Apple users. We have some great improvements coming soon!

Yours in fitness,

The Glofox Team

Read more
Glenn Kelly

Glofox is a critical part of our daily operations and we couldn't operate without it

10/05/2017

Customer convenience is the biggest advantage. They can view, book and cancel without a messages or calls, back & forth ensuring our administration team don't end up spending their time with bookings and customer queries

Pros

It's extremely user friendly and has been simplified to ensure minimum amount of steps required in all customer aspects from booking classes to purchasing memberships. It allows customers to book in at any time of the day or night & allows us to have full transparency of who's attending each and every class.

Cons

Amendments to memberships are cumbersome and require alot of manual input. The new dashboard has excellent features however there were some nice parts of the old dashboard that have been lost which were very useful for our daily management information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Glenn,

Thanks for sharing your positive feedback!

We're working hard to make your day to day run even smoother in the long run. We have a tonne of new features in the pipeline, and we're also working on improvements to some older features that you mentioned. We'll be sure to let you know as soon as they're available - we can't wait for you to test them out!

Yours in fitness,
The Glofox Team

Read more
Richard Andreucetti

Easy to use software with great support staff

07/05/2017

It reduces my admin and allows me to focus on my clients and classes. I am able to simply manage payments also.

Pros

Easy of use, i can organise workshops and classes very quickly. It is intuitive and does what it says on the tin.

Cons

Some members have had issue logging into their account. This can be a little frustrating but the support team are on ti.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Richard,

Thanks for the great recommendation and feedback.

Relationships are so important in the fitness industry, so it's great to hear that you have more time to spend building them!

Yours in fitness,

The Glofox Team

Read more
Aaron  O Donnell

Very useful in managing bookings for clients. Going from pen and paper to Glofox makes things easier

07/05/2017

Hassle free bookings

Pros

All bookings on phone, clients can cancel from their phone I dont need to get phone calls or text messages.

Cons

No block bookings of classes. This would be a useful feature as my clients like to book 4 weeks in advance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Aaron,

Thanks for writing a review! We're delighted that you're enjoying the benefits of simple mobile bookings and instant cancellations. Keep up the fantastic work!

Yours in Fitness,

The Glofox Team

Read more
Carla Chernencoff

A newer company that has the ability to dominate this industry.

02/05/2017

My book keeping was on pen and paper before I implemented Glofox. Therefore, we had a huge honour system as far as client payment. Our revenue has increased by a substantial amount simply by having Glofox remind staff and clients when their next payment is due. In addition, Glofox has literally shaved about 2-hours off of my workday. Saving time and money is enough of a benefit for me!

Pros

The customer service is beyond what I have ever experienced with any company before. Ever. The software itself looks very clean and professional, moreso than the competition, and that professional image is extremely important to me. Ease of use for my clientele is paramount and they have nailed that. The app that we received is our own branding. It's not a Glofox app, it's a Vernon Yoga app. I like that. And it does more than the industry standard. I like being innovative and Glofox allows me to be ahead of my competition.

Cons

Glofox doesn't yet have a system designed for families to all be one one Member account (but their competition doesn't either). Also, Glofox doesn't yet have employee management capabilities or loyalty programs, but I believe it's on their to-do list. They are well worth the wait.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Carla,

Huge congratulation on making the switch from pen and paper to software! It's great to see your studio saving more time and money than ever before.

We appreciate the feedback too - those features are indeed on our roadmap. We'll be sure to update you as soon as they become available!

Yours in fitness,
The Glofox Team

Read more
Eddy Thomspon

Very impressed and so are my clients!

15/04/2017

Very impressed with the ease of use. I'm normally hopeless with anything technical and Glofox have been a blessing. From the beginning we were in contact as often as I needed and had the app and dashboard set up before I knew it. Any questions that I had about making changes to classes or members were quickly answered which has made everything so straight forward that I have more time to focus on delivering sessions and working on client retention. Can't rate these guys highly enough. Thank you

Pros

Takes away the stress away from dealing with payments and class bookings, gives me much more time to do other things.

Cons

Could do with booking and taking payments for Sports Therapy treatments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Glofox

Nope

Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Eddy,

Thanks for taking the time to review Glofox. Ease of use is one of our top priorities, so we're glad you agree - you don't need to be a data scientist to use Glofox!

We appreciate the feedback too. We'll be sure to pass this on to our product team.

Yours in fitness,
The Glofox Team

Read more
Lauren Roberds

If I could give Customer Service and Value 6 stars I wold

14/04/2017

I work in America for a small business that is both a physical therapy office and Sports Performance center. We use Glofox for the Sports Performance side of things. We are still in the beginning stages of rolling out the app to our clients, but the set up and customer service has been one of the best experiences I've had with a software company. This is in direct comparison to our much more seasoned software we use for the clinical side of things. You get a person directly when you need help and the overall software is extremely user and client friendly. A special shout out goes to Customer support representative, who is our main point of contact for the account. He is constantly taking initiative to show me tools in the program to make my life easier, essentially I could not say enough good things about Glofox. You will not be disappointed in the product.

Pros

User friendly, visually appealing, simple but effective layout

Cons

They use military time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Lauren,

We appreicate you taking the time to share your personal experience!

We're happy to hear that you've found our customer service reps top notch. We strive to give our customers the best experience possible, so this feedback is really important to us! It's also great to hear that Glofox is really making your life easier.

Any questions, you know where to find us!

Yours in fitness,
The Glofox Team





Read more
Niamh McGuirk

A happy Glofox client

30/03/2017

Myself & my business partner are 2 busy mothers, we were instantly attracted to the seamless & professional approach from Glofox & the 'easy to use' app for our clients. We love the professional edge the app gives us on competition in our field. We love the strong identity the app gives us being our very own, created just for us & personalised to suit our business needs. We enjoy the flexibility of the app as the support team learn more about us & understand the direction we are pushing towards & adapt to suit. The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app. It does a multitude of things that my partner and I would not have time for. No regrets. Thank you Glofox!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Niamh,

Thanks for sharing the love! It's great to see you guys taking your brand to a whole new level through the app.

Also, glad to hear that you're freeing more and more time to spend on your passion - that's what we're all about!

Yours in fitness,
The Glofox Team

Read more
Liam Imray

Fantastic software and support team!

29/03/2017

When my business partner and I decided to open up our own fitness studio last month we knew that we would need some sort of booking software/client management system. After trying a few trials/demo periods from different companies, we came across glofox and decided to give it a try. Honestly after 10 mins of trying out the software, I loved it straight away! I booked onto a demonstration call with Richard and got set up very easily! We did run into a couple of issues where there was an issue with the crossover from trial account to the premium version. This caused issues for us as the whole system was down for a few days. BUT Credit where it's due, the guys were in contact with us daily to update us on the problem and how to fix it. We were booked onto a 'call' where the support team identified and fixed the problem immediately, turning out to be something minor. Since then, we've had no problems! Our clients are loving the app and we are too! Highly recommend! Oh, and the price? Definite value for money!

Pros

The ease of the booking system as well as the integrations!

Cons

I wouldn't say there's anything I dislike, but would love to see some sort of forum/group that our members can comment/post onto!

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Glofox

As mentioned above, I'd like to see the forum feature added so that we can engage with clients through the app in a community/group setting as opposed to using Facebook!

Source: Capterra
Helpful?   Yes   No

Response from Glofox


Hi Liam,

Great to hear of your positive experience with Glofox! Could you say it was.. love at first sight?

We appreciate the product feedback too - we'll pass this on to our development team!

Yours in fitness,
The Glofox Team

Read more