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ABC Glofox vs Club Automation Comparison

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Overview

Category Leaders

A powerful cloud based platform that provides your studio with innovative gym management software.

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

306

5

4

3

2

1

220

46

11

9

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

3.6

29

5

4

3

2

1

10

11

1

0

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app.
Your customer care has improved significantly. It's made a marked difference to my experience with glofox and my ability.
Was easy to setup, and is easy for our members to use. I like that memberships can be adjusted and like the reporting feature.

Pros

Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.
We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.
Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize.

Cons

I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse.
Explaining how it works to members is very confusing. This feature has only come into being in our studio.
Customer Support is either terribly slow or sometimes non-existent.

Cons

Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.
The software is -extremely- buggy. This causes a lot of frustration for our members and reflects poorly on the club.
Club Automation is denying our gym to transfer service away from their software company based on a contract we signed that was falsely presented.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Financial Reporting
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Financial Reporting
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations7
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom
  • Total integrations4
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom

User reviews that mention these apps

JB
AvatarImg

Jon B.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABC Glofox logo

ABC Glofox

Excellent support and customized app- they overdelivered and with a very tight timeline

Reviewed 7 years ago

Club membership booking and billing/organization and app

Pros

Turn-key, intuitive to work with, And, the team then customized when I need it for the software to align better with our club terminology. You can have great software and then bad support and the whole thing goes south- glopfox is exactly the opposite. The software platform is great but then add a team that executes under a tight timeline- big win and valuable software/partner! Thanks to the customer service team, thank you design team, and the app team you're the best !!! I highly recommend you to anyone!

Cons

No cons really...enhancements? Maybe develope a Quickbooks interface so all sales can import into Quickbooks. Also, maybe add an auto crop feature for picture imports.

Vendor response

Hi Jon, Thanks for taking the time to share your experience with Glofox! It's great to hear that Glofox exceeded your expectations and that you're finding our support team very helpful. We appreciate your recommendations in terms of enhancements too - We'll be sure to pass these to our development team. Should you have any questions, you know where to find us! All the best, Karen

NO
AvatarImg

Niamh O.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABC Glofox logo

ABC Glofox

Fit2Go Club App

Reviewed 7 years ago

Glofox developed a members management software with an integrated booking and payment system providing our fitness club with the perfect business solution.

Pros

The App is easy and convenient for our members to use. The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores.

Cons

Ideal solution for our needs - no specific cons.

Vendor response

Hey Niamh, Thank you so much for taking the time to leave your feedback. It's great to hear that Glofox is helping your business and that you are enjoying the app. We look forward to continuing to support you on your business journey. - The Glofox Team

NO
AvatarImg

Niamh O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABC Glofox logo

ABC Glofox

Fit2Go Club App

Reviewed 9 years ago

The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores. Glofox software developed a members management software with an integrated bookings and payments system providing our fitness club with the perfect business solution as the App is easy and convenient for our members to use given that our primary demographic and the prevalence of App and mobile phone usage by students.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Niamh, We're delighted to hear that DIT students love your custom branded mobile app! It works as a perfect tool to keep students engaged with the club. We have plenty more great features in the pipeline for 2016. We'll keep you updated as these features launch! Why not check out our recent blog post detailing 5 cool things you may not have known you could do with Glofox? https://blog.glofox.com/did-you-know-you-could-do-these-5-things-with-your-glofox-app-software We hope you find it of use! Yours in fitness, The Glofox Support Team

SD
AvatarImg

Steve D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Club Automation logo

Club Automation

Implementation Disaster

Reviewed 3 years ago

I have been in hundreds of software, SaaS, and cloud services in corporate America. I can truly say this has been the most stressful and troubling implementation EVER! six months of poor customer service, unexpected charges, access issues

Pros

THe only good thing compared to ABC FInancial is it is truly web based. Other than that i would go back to ABC tomorrow

Cons

The data conversion the implementation the first billing the partners they use for CC processing and door access the ability to get local help for door access their customer support

AvatarImg
AvatarImg

Jessica C.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Club Automation logo

Club Automation

Beware

Reviewed 3 years ago
Pros

Nothing. There have been no pros to using this software. We previously used ABC, which was by far a better solution.

Cons

Club Automation is denying our gym to transfer service away from their software company based on a contract we signed that was falsely presented. We were told we would have online gym sign up, management of our member charges and accurate information storage and billing. They have not followed through with any of this. In addition, they are unable to provide support for us when needed via the helpline,...

JC
AvatarImg

John C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Club Automation logo

Club Automation

Stay away from Club Automation at all costs. Pen and paper is a more reliable solution.

Reviewed 3 years ago

It took 6 month to on-board (which compared to Shapenet or ABC or Mind body is 3 x's as long) with several team re-shuffles. I spent 1000's of dollars having my team sit through redundant trainings only to run into obvious software break downs while the presenter was demonstrating how to use it. If you are even considering this software please give me a call and let me go into greater detail [SENSITIVE CONTENT]

Pros

They present a well rounded package with fluid tools and robust reporting. The exact opposite is true; the software is challenging to use, the reporting is confusing and incomplete with misleading data. the customer support is lost half the time and don't answer the phone the other half. Please don't use this software.

Cons

They lock you in to a 5 year contract so no matter how bad they perform you are on the hook. They have dozens of "known bugs" that you just have to deal with. thier PT and membership contracts are inflexible, they will randomly bill your members the wrong amount for no apparent reason. They will bill historically cancelled members that were dormant in your previous data but for some reason were reactivated by CA. DO NOT USE THIS SOFTWARE