Groundwork Features

Groundwork

Payment solution for youth sports team and clubs

4.86/5 (14 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Compliance Management
Contact Database
Credit Card Management
Credit Card Processing
Customizable Invoices
Customizable Reports
Data Security
Data Visualization
Deadline Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Email Invitations & Reminders
Enrollments/Onboarding
Financial Analysis
Financial Management
In-Person Payments
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
PCI Compliance
Partial Payments
Payment Processing
Real Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Registration Management
Reminders
Self Service Portal
Summary Reports
Third Party Integrations
Transaction History
Learn moreCompare App
ACH Payment Processing
API
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Compliance Management
Contact Database
Credit Card Management
Credit Card Processing
Customizable Invoices
Customizable Reports
Data Security
Data Visualization
Deadline Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Email Invitations & Reminders
Enrollments/Onboarding
Financial Analysis
Financial Management
In-Person Payments
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
PCI Compliance
Partial Payments
Payment Processing
Real Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Registration Management
Reminders
Self Service Portal
Summary Reports
Third Party Integrations
Transaction History
Visit WebsiteCompare App
ACH Payment Processing
API
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Compliance Management
Contact Database
Credit Card Management
Credit Card Processing
Customizable Invoices
Customizable Reports
Data Security
Data Visualization
Deadline Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Email Invitations & Reminders
Enrollments/Onboarding
Financial Analysis
Financial Management
In-Person Payments
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
PCI Compliance
Partial Payments
Payment Processing
Real Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Registration Management
Reminders
Self Service Portal
Summary Reports
Third Party Integrations
Transaction History
Visit WebsiteCompare App

Groundwork Feature Reviews

14 reviewers had the following to say about Groundwork's features:

Andrew B.

Groundwork Works for Us

2019-04-03

We currently have 80% of our club fees and registration payments being entered in Groundwork and we are exploring ways to migrate even more of those other payments over.

Pros

The Groundwork payment solution has made billing families for their club fees very easy for us.

Cons

It may just be the level of service that we have, but all of our administration is done through one account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefanie H.

GW has made tuition collection so easy. Customer service is exceptional.

2018-07-03

Pros

It is automated on many levels making tuition scheduling, payment collection, and reminders simple and easy.

Cons

There are a few changes I'd like to make that would help from a bookkeeping standpoint, but those may be unique to our organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie B.

Best Decision!

2019-03-13

It has been such a great solution to our payment processing.

Pros

Saves us time and money as a club, by freeing us up to focus on other things besides chasing payments. Outstanding, fast customer service.

Cons

Reporting-specifically the download to Quickbooks didn't work for us, so we still have a manual entry process. But it is still much simpler than it used to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura H.

As a Team Manager, Groundwork makes my life easier!

2019-05-09

Pros

The ability to track past due payments and send reminders to team members has been a lifesaver.

Cons

I would like to be able to bulk edit individual player payments as well as track and leave notes when I adjust a payment amount.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maureen O.

Great For Non Profit Sports teams

2019-05-15

Pros

Our members also love it, it is easy to use & you can manage your entire family (if on the team) as well as other teams if they use it from one dashboard. It is easy to change payments (dissounts) add offline payments (fundraisers) and add additional payments during the year.

Cons

Players are alphabetized by first name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bethany J.

Large Teams Welcome Here

2019-05-21

Hands down, the customer service and ease of use have combined to be the selling point for our organization.

Pros

The ease and organization of the software has been wonderful - especially for our very large "team".

Cons

For example, if we do a fundraiser ahead of an upcoming "fee", it would be nice to enter/allow fundraiser profit to show a negative balance - thus to lower "fees" as they are scheduled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben C.

Top notch billing software with a great team to match!

2018-07-02

Pros

Ground. work created an easy to use billing software that makes my job easy and stress-free.

Cons

I would love for themto incorporate an invoicing function and improve the reporting to make this software next to perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer S.

Great product!

2018-08-09

Wonderful customer service, easy to use and this is the best product we have used!

Pros

Our company enjoys how easy it is to take online payments from our club players.

Cons

I wish that we could personalize emails that go out to the parents when we first set them up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy F.

Using Groundwork has without a doubt changed the quality of my life!

2018-07-02

Pros

I love the chat feature as you get instant replies to simple questions without waiting on hold or initiating a help desk ticket like so many other places require.

Cons

The only downside of the app is the ability of the customers to stop or suspend their payments without approval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Monty M.

Groundwork Has Been Great For Us

2019-05-12

The staff is always quick to respond and very helpful.

Pros

Groundwork allows my organization to stay very organized and on top of payments.

Cons

More flexibility on setting up payments. Option to use money through the account instead of transferring.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin C.

I've been running, Baseball teams for over 20 years now this far better than anything I've used i

2018-07-02

Pros

Fast response to any questions or problems that arise . the customer representative is friendly and knows his product. I'd recommend this product to everyone.

Cons

An app would help for those at the moment payments. Also an option for the customer to pay the fees would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Tiffany D.

Completely satisfied

2019-05-10

Very easy to work with, response time is quick.

Pros

Easy use, our parents used it.

Cons

Nothing it was very easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary F.

Groundworks Review

2019-05-10

Pros

As both an administrator on the billing side and a user through a different sports team I have found the use of Groundworks to be easy and the people who work their are knowledgeable, efficient and always willing to help no matter what time.

Cons

Truly I haven't yet found anything I do not like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandy S.

I found it very easy to setup and love the dashboard.

2018-07-03

Pros

Our Parents like the fact that they can pay online along with they are notified each month.

Cons

I really have no complaints with the software at this time as it has helped our club get organized with our financials.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more