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GymMaster vs PTminder Comparison

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Overview

Category Leaders

GymMaster gym software is an easy-to-use health club and gym management system trusted by thousands of businesses. Designed...

PTminder is an online business management platform designed for Personal Trainers, Studios & Boutique Gyms. With PTminder...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

89

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

152

5

4

3

2

1

119

23

6

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

212

5

4

3

2

1

128

76

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

We love everything about gymaster, it is cost effective, user friendly and the support is great.
Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.
The service provided during the data migration was outstanding and the ongoing help desk support is excellent.

Pros

PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner.
They are incredibly helpful and it is amazing that they are available 24/7. I also like the ease of use from the backend.
Customer support is available 24/7 and never not been able to help. The software itself is super easy to use and gets better and better each year.

Cons

My only complaint would be that the with everything you get it doesn’t come with the door strike.
Seem to have regular faults and errors across all areas of the software.
Option settings are extensive and sometimes difficult to comprehend the full impact of the change.

Cons

Sometimes it can be very clunky though. I don't like if you make a mistake and press the wrong button you instantly leave what you are doing.
If you make a mistake it's so easy to just delete the mistake or correct it. None of the other software can do this.
The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features208
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Fundraising Management
  • Gamification
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Hybrid Trainer
  • ID Scanning
  • Image Capture
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Reporting
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Time Clock
  • Online Trainer
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Pre-Registration
  • Price/Margin Management
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • User Management
  • User Profiles
  • Vacation/Leave Tracking
  • Virtual Classroom
  • Visitor Management
  • Visitor Tracking
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Website Integration
  • Website Management
  • Wireless Internet Access
  • eCommerce Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Fundraising Management
  • Gamification
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Hybrid Trainer
  • ID Scanning
  • Image Capture
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Reporting
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Time Clock
  • Online Trainer
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Pre-Registration
  • Price/Margin Management
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • User Management
  • User Profiles
  • Vacation/Leave Tracking
  • Virtual Classroom
  • Visitor Management
  • Visitor Tracking
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Website Integration
  • Website Management
  • Wireless Internet Access
  • eCommerce Management

Integrations

  • Total integrations13
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom
  • Total integrations4
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom