Hapana Features & Capabilities

Hapana

My PT Hub

TrueCoach

Hapana is an end-to-end fitness studio software designed for multi-site boutique fitness businesses, to elevate engagement and fuel growth. With a robust suite of streamlines features it alleviates owners from having to use multiple plugins and incompatible softwares.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Attendance Management

Automated Scheduling

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Capacity Management

Certification Tracking

Class Management

Class Scheduling

Client Management

Client Portal

Client Profiles

Communication Management

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dues Management

eCommerce Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Exercise Library

Facility Scheduling

Fitness Assessments

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Instructor Management

Inventory Management

Invoice Management

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Portal

Member Types

Membership Management

Membership Renewals

Membership Signup

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Online Booking

Online Payments

Online Registration

Payment Processing

Point of Sale (POS)

Real-Time Reporting

Recurring/Subscription Billing

Registration Management

Reminders

Reporting & Statistics

Secure Login

Self Check-In/Check-Out

Self Service Portal

SMS Messaging

Social Media Integration

Staff Management

Team Management

Third-Party Integrations

Transaction History

Visitor Management

Wait List Management

Website Integration

Website Management

WellnessLiving

TeamUp

Mindbody

Vagaro

Gymcatch

Gymdesk

Very easy to use. Customer service is next level. I would receive a response from support almost immediately whenever I needed!!

Hapana Review

Thank you for your feedback Melody! We’re glad to hear you’ve enjoyed the ease of use and the features like reports and scheduling, as well as our minimalist design. It’s wonderful to know that our support team has been able to provide you with quick and effective assistance – they truly aim to deliver next-level service!

We also appreciate your suggestions regarding attendance trends and reporting accuracy. Your input helps us identify areas for improvement, and we’re continuously working on refining these features to better meet your needs.

Thank you for choosing Hapana, and we look forward to supporting you further!

please use the other option. 
when they talk about features that haven't been developed in the sales stages, I'll be impressed, but at this point, there isn't a single properly functioning one after over a year."

Please do not use it

Overall, our experience with Hapana has been very positive. The platform has made our operations more efficient, allowing us to focus more on delivering a high-quality experience for our clients. The customer support team has been responsive and helpful whenever we had questions or needed assistance. Hapana has become an essential tool in our day-to-day operations, and we look forward to continuing to leverage its capabilities to enhance our business.

Additionally, Hapana played a crucial role in making our recent rebrand seamless, providing exceptional customer service throughout the process. Their team's responsiveness and attention to detail ensured that every aspect of our transition was smooth and efficient, allowing us to focus on delivering an outstanding experience to our clients!

From rebrand to growth: Hapana's unmatched support

Thank you so much for sharing your experience with using Hapana Lilly! We're thrilled to have supported VAURA's growth and rebrand. It’s great to hear that Hapana's tools, integrated reporting, and customer service have helped streamline your operations and provided valuable insights.

We appreciate your feedback on market recognition and understand the challenge of standing out in a competitive space. Your suggestion to highlight our unique advantages is noted, and we’ll continue focusing on innovation, adaptability, and customer-driven improvements to showcase these strengths.

We’re excited to keep supporting your business, and we’re grateful you chose Hapana as your partner. If you need anything, we’re always here to help!

Extremely Satisfied

Thank you Chris for such a detailed and thoughtful review, we really appreciate the feedback. We will definitely take on your constructive comments regarding our integrations and initial set up and hopefully get this streamlined further in the future. 

The team at Hapana are dedicated and supportive in providing the best technology for managing our studios.

Best Studio Management and Member App

Thank you for your wonderful feedback Danial! It’s fantastic to hear that both your team and your members are enjoying the ease of use and functionality Hapana offers. We’re especially proud of our support team, and it’s great to know they’ve been there for you.

We appreciate your suggestions on layout and cross-platform functionality – continuous improvement is at the heart of what we do, and feedback like yours helps guide our updates. Thanks for trusting us to support your studios, and we’re excited to keep delivering for you!

Client and Lead Management in one place

Thank you for taking the time to leave us a review Lissa, we really appreciate the feedback, especially pleased to hear about your positive experiences with GROW. 

I've dealt with [sensitive content hidden] for my whole time with Hapana, and I can happily say that he has made the experience very enjoyable and helped us with all questions or concerns. 

ATÓRA Training Review

Thank you for your review Anthony, we always appreciate the feedback and will pass on your comments on our reporting capabilities to our product team

Worth the switch!

Thank you for the great review Belinda! We will always strive to keep that cons list empty! 

LTYB MARDEN & HAPANA

Thanks for the review James, its great to hear how great you find our interface & features. With such a customisable system we know the onboarding can be quite in-depth but we know its worth it!

Mostly I deal with [sensitive content hidden] who is absolutely incredible. He responds so quickly, is super efficient and always so helpful and kind! I appreciate all interactions with him. 

Thank you for your feedback Lish! We are so pleased to hear your positive experience with our team. We have taken onboard your feedback regarding our reporting, this is something we are working to improve!

The initial set up was good, a few things werent very clear.  Month 1-6 had alot of teeth issues. Since then I feel we are in a good rythm in resolving any issues that do arises, the customer services has dramatically improved.

Hapana evolution in experience

Thank you for your feedback Sarah! We know initial set up can sometimes be a bit tricky, but glad to hear you have had improvements on this and our support team.

A platform that has a great support system

Thank you so much for your positive feedback and for highlighting the strengths of our support team! We appreciate your candid feedback regarding the billing data and invoice understanding. We will pass this on to our team and make sure this is worked on in the future 

Fantastic! The support has been incredible and we haven't looked back. 

Fantastic Customer Service & Support

Thank you for your kind words Anita. Our team takes great pride in our client relationships so we are thrilled you see the hard work we put in here!

Overall experience is excellent. Love the versatility of this booking system. Not glitchy like most others, and customer service crew are responsive and helpful.

Great Booking System! 

Thank you for your review Lauren! Great to hear how much you are enjoying the system. We are always looking to improve elements of our onboarding and this will be passed on to the team 

Hapana is a solid, great platform; it's user-friendly and helps keep everything organized and manageable. Its seamless integration with our CRM streamlines member recruitment, simplifying the entire process for us. [sensitive content hidden] at Hapana is also great to work with. He's consistently responsive and helpful, providing detailed responses that consider various scenarios whenever we have questions. Very much appreciate it [sensitive content hidden]! Overall, we're happy with the service and support we've received from Hapana.

Feedback regarding Hapana

Thanks so much for the feedback Rez! We are so happy to hear how our AM team is providing such excellent value to your experience with Hapana, we have shared this with the team along with your useful feedback on our reporting which has been shared across our product and dev teams.

Great working with professional staff. I’ve only dealt with [sensitive content hidden], and he will literally take a call just for you. Goes out of his way to help you. 

User friendly 

Thank you for your review! So happy to hear you are having success with our team. We will take onboard your comments around reporting, this is something we are working hard on internally to improve. 

Vive Active X Hapana

Hapana has provided a great platform from which we can now scale our operations. the support team has been first class and super responsive. The Hapana system is world class and their team are great to deal with. Making the decision to change systems was a big one and it has been worth it.

Big Decision Paid Off

Fantastic!! 
Really looking forward to a strong partnership in 2021!

Really enjoying OneFitStop and our members love the App they developed for us!

I get bookings, I get to advertise with links, I get an easy to use app.

One Fit Stop is an affordable software that fits my yoga studio perfectly.

As you can probably notice from above I have had an amazing journey with them. Jarron and his team are total professionals who get the job done. 10 out of 10 from me.

One Stop Shop

Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.

Don’t waste your time

Thank you for the feedback. It is certainly disappointing to see that your facility did not value the 10+ hours we spent onsite plus hundreds of emails back and forth to support your operators. We hope to see you back in the future to take advantage of our full technology stack that hundreds of other gyms like yours have found incredibly valuable.

The team at OneFitStop are agile and able to respond to our needs as a business and as a wider franchise network.

Everything we need to facilitate our multi-studio access across a wide network

Review on OneFitStop 

OneFitStop has allowed me to reduce my office time to train more clients

Hapana screenshot: Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations.

Hapana screenshot: Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

Hapana screenshot: Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base

Hapana screenshot: Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights

Hapana Features

Features Summary

Screenshots

Contenders comparison

Common Hapana comparisons

Reviewers who mentioned features said: