App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Hexfit Logo

Hexfit

The best all-in-1 software for healthcare professionals

see alternatives

(4)

Hexfit Reviews

Overall rating

4.4

/5

36

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10

Reviews by rating

Pros and cons

I found the software very user friendly and the program set up is really great. Also your software support was really great.
Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues.
I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic.
What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time. I also am disappointed that you cannot do group classes.
My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit.
No video for the software yet. You have to book an appointment to learn how to use the software.
Filter reviews by

Overall rating


Company size


Industry


Time used


36 reviews

Recommended

AvatarImg
AvatarImg

Daniel D.

Sports, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AMAZING ressource for exercises, lacking in layouts customizations for programs

Reviewed 4 years ago

Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.

Pros

-Many exercises -Top customer service -Requesting new exercises is an easy and fast process (>36h) -Quick software when searching for exercises -Simple UI -I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day

Cons

-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them. -Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises. -No phone app to create programs

Vendor response

Thank you for your comment! :)

LD
AvatarImg

Lawrence D.

Sports, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hexfit : my main LOVE in virtual/local training-follow-up with my clients

Reviewed 2 years ago

Really good overall, the support team is great.

Pros

Easy to use, fast in program design, great support team.

Cons

Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!! Sharing the periodization with the clients.

Vendor response

Thank you for your comment! :)

LW
AvatarImg

Louis W.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Liked it

Reviewed 2 months ago
Pros

Easy to use and a lot of exercises, clients like it

Cons

Sometimes, the exercises can hard to find

CM
AvatarImg

Charles M.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

HexFit 101

Reviewed 2 months ago

Not too good especially near the end and I felt like I was paying too much for the product I was receiving.

Pros

I liked that I could build my own questionnaire using HexFit. I like how I could collect data and use it for my sports teams. The messaging system was interesting but it would never replace something like Messenger, Instagram DMs or even email.

Cons

It took me a long time to create all of those surveys/questionnaires. Very little help from customer support, I found them really slow and unhelpful. No data or information regarding mental health or sport psychology. Everything is about fitness

Vendor response

We are really sorry to have failed to support you! We normally have a 95% satisfaction rate with our support team. :( We hope to be able to help you again in the future!

SM
AvatarImg

Susie M.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pivoting in a Virtual World during the Pandemic

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.

Pros

That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.

Cons

We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.

Vendor response

Thank you for your comment! :)

WM
AvatarImg

Wilton M.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hexfit Review

Reviewed 3 years ago

See Pros

Pros

I purchased the physiograph years ago and enjoyed using it. It did require a bit of time putting exercise routines together. Then I stumbled upon Hexfit. I saw it was the same as exercise physiographe and immediately tried it out. Here’s why I love using Hexfit software. As with physiographe clip art, I love the simple renditions of exercise movements. Most executed with good form. The movements...

Cons

The quality and view of exercise programs as they are presented on the ​app are​ not so good.

Vendor response

Thank you for your comment! :)

CB
AvatarImg

Chloe B.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review

Reviewed 6 months ago
Pros

I like that all of my programs are at the same place, clear on the exercices with the correct description and image. My clients appreciate this plateform so much.

Cons

Sometime i'm looking for a specific exercice and it's taking me a long time to find the one i really want. Ex: a barbell squat the results shows all kinds of squats without showing the simple ones before.

Vendor response

Thank you for your comment! :)

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hexfit user for 3 years

Reviewed 4 years ago

Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It makes our daily tasks easy to manage. The software is continuously improving to respond to the clients' needs.

Pros

Customer service is awesome. We had special requests and the staff was quick to adapt the software to fit our needs.

Cons

There is no schedule and invoice managing tools included.

Vendor response

Thank you for your comment! :)

AvatarImg
AvatarImg

Frédérique R.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good product

Reviewed 2 years ago

Nice to encourage a canadian company in fitness.

Pros

Lots of exercises and tools to personalize each program.

Cons

Not so friendly to build documents, you can't copy/paste.

Vendor response

Thank you for your comment! :)

AvatarImg
AvatarImg

Anthony O.

Sports, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I would definitely recommend

Reviewed a month ago
Pros

Easy to use and its complete. The team is great with fast response.

Cons

Visualy it could be better and toi many features if you just want something simple.

ÉF
AvatarImg

Émile F.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Avis d'un kinésiologue propriétaire d'entreprise !

Reviewed a year ago

J'ai eu l'opportunité de travailler avec HexFit depuis mes tous débuts. C'est super chouette de voir cette entreprise grandir avec la profession. Ils sont à l'écoute de nos besoins et ils cherchent à optimiser la relation entre le professionnel de la santé et la client. Je remercie sincèrement toute l'équipe pour leur travail.

Pros

HexFit est un outil simplement indispensable pour un kinésiologue. La simplicité de l'interface, la centralisation de l'administration, la flexibilité intégrée et le support technique sont superbe. En tant que propriétaire d'un Centre de Kinésiologie, je suis constamment à la recherche d'outils qui me permettent d'optimiser mon temps et d'améliorer la qualité de l'expérience-client. HexFit est un incontournable à ces fins.

Cons

HexFit possède un bon système de réservation et de facturation, mais il est encore jeune. Pour le moment, les paramètres ne sont pas aussi flexible que j'aimerais.

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

LB
AvatarImg

Lindsay B.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

HexFit for Kinesiology

Reviewed 2 years ago

Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.

Pros

Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.

Cons

The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit

Vendor response

Thank you for your comment! :)

AH
AvatarImg

Alexandre H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Parfait pour suivi en kinésiologie

Reviewed a year ago

Je pense offrir un suivi plus serré et personnalisé à mes clients depuis que j'ai passé à Hexfit.

Pros

Tout est au même endroit : Programme d'entraînement, dossier clients, facturation, messagerie. La vitesse de réaction de l'équipe de soutient technique : wow! L'application mobile avec lecture automatique des programmes.

Cons

Certains client s'y retrouvent un peu difficilement au début. Les clients ne peuvent pas déplacer eux-mêmes une journée d'entraînement.

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

VL
AvatarImg

Vincent L.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Le lien entre le client et le pro

Reviewed a year ago

Excellente et la team est rapide a repondre au question et problème

Pros

Jadore la facilite dutilisation Surtout que ce soit illimité pour le nombre de client. Plusieurs maniere dutiliser la plateforme.

Cons

Plus au niveau plan alimentaire, my fitness pal etant plus complet et facile a utiliser surtout pour laffichage des macros . Il serait bien que la partie nutrition prenne exemple sur my fitness pal qui affiche les macro au fur et a mesure sans devoir pre inscrire des donner specifique. Donc pour le moment je doit continuer d utiliser my fitness pal .

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

LA
AvatarImg

Lize Ann P.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Nouveau client qui s'adapte tranquillement mais qui adore le logiciel

Reviewed a year ago

À date nous sommes en adaptation (intégration) mais nous sommes très satisfait. Le service à clientèle est très rapide et facile d'accès par le Tchat dans la page et ils réussisent toujours à répondre à nos questions. Merci à toute l'équipe

Pros

Ce que nous apprécions le plus c'est d'être capable de voir facilement les progressions des clients ainsi que la section "aujourd'hui" qui nous permet d'avoir un vu global de ce qui c'est passé.

Cons

Que je n'ai pas trouvé et que j'aimerais c'est de trouver où mettre tous les employés de la clinique comme intervenant dans tous les dossiers clients sans être obligé de les rajouter un par un! Notre équipe travaille régulièrement avec les mêmes clients et pour être capable d'écrire un message aux clients il faut qu'il nous soyons intervenant.

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

MD
AvatarImg

Melanie D.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good for personnal trainers

Reviewed 2 years ago

Good experience. Most likely to use it in the future too!

Pros

Very easy to use and user friendly. The quality of the images are awesome. Easy to share your program to your customers

Cons

A lot of exercice are missing. You can ask to have them added on the software but the quality won’t be as good as the original ones.

Vendor response

Thank you for your comment! :)

OD
AvatarImg

Olivier D.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

En gros

Reviewed a year ago

Jusqu'à ce moment j'adore ca

Pros

Interaction client vraiment le fun, nos clients aiment le fait d'avoir une application pour eux

Cons

Le fait que les favoris ne soit pas super bien adapté, cela est long pour l'utilisateur

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

JJ
AvatarImg

Julie J.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexfit is great!

Reviewed 3 years ago

Simple and effective - I have received great feedback from my clients.

Pros

Easy to navigate, integrated and customizable options with great customer service.

Cons

Has a broad search function so when looking for something specific occasionally takes a bit longer (until exercises are marked as "favourites")

Vendor response

Thank you for your comment! :)

TC
AvatarImg

Tina C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Just ok

Reviewed 3 years ago

They have very good customer service and have helped me right away when I have had trouble.

Pros

I like that you can create workouts on the software and print them and also send them to clients. I also like the video feature.

Cons

What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time! I also am disappointed that you cannot do group classes. With so many free video softwares out there, I am not sure I really need to use hex.fit.

Vendor response

Thank you for your comment! :)

RS
AvatarImg

Robyn S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Customer Service is great, clients like to have everything all is one place.

Reviewed 5 years ago

My clients enjoy seeing their exercise together. The groups are also helpful for group classes.

Pros

There are lots of functions and exercises. I like that I can make reports and customize those reports as well.

Cons

I don't like how I can't edit the name of an exercise when making a program but have to do it in the exercise bank.

Vendor response

Thank you for your comment! :)

OD
AvatarImg

Olivier D.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Un super logiciel pratique, convivial et complet.

Reviewed a year ago
Pros

Tout est regroupé dans une seule et même application !!! Fonctionnalités et mises a jour pertinentes et régulière!!!

Cons

Au niveau nutrition plus de possibilité seraient bien venue (ajout de recommandations sportive, avoir le choix de plusieurs aliment sur un même repas, importation de mesure InBody...). Avoir une page suivi qui regroupe toute les validations entrainement et repas des clients qui défile au fur et a mesure des retours.

Showing original review in French. See translation

Vendor response

Merci pour votre commentaire! :)

LN
AvatarImg

Leon N.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Feedback from Lionfitness X

Reviewed 4 years ago

This is my first experience with a fitness App and still discovering new things

Pros

I found the software very user friendly and the program set up is really great. Also your software support was really great. He was patient and willing to assist whenever I needed help.

Cons

It was not easy to remove clients when they quit the programme as well as re-instate them. Their seems to be a delay on the chat function. I can utilize the chat function faster in WhatsApp or messenger than hex fit. Also when you enter and due to delay clients tend to enter multiple times and the same message then appears multiple time.

Vendor response

Thank you for your comment! :)

AR
AvatarImg

Verified reviewer

201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good software, easy to use. They did some updates most recently which improved the functionality

Reviewed 5 years ago

Easy professional PDF to client. Easier with the updates to alter the program.

Pros

Pictures are consistent with size and look. It reminds me of a Physical Therapy software program. Professional PDF's you can print with your brand on it. There are a couple different price structures to pick from.

Cons

Would like to see better app for people to use on phone. I heard it has improved, but I do not utilize that with my clients anymore. I just print the PDF and hand to them.

Vendor response

Thank you for your comment! :)

TB
AvatarImg

Tom B.

Sports, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

I'm satisfied with MyHexFit

Reviewed 5 years ago

I can use it to make my own programs!

Pros

Flexibility, number of exercises and information about the excercises. I like it that i can also sent in own pictures/texts of exercises.

Cons

Needed time to understand/use it, some options in the program i don't use yet - client specific data e.g.

Vendor response

Thank you for your comment! :)

MC
AvatarImg

Martine C.

Health, Wellness and Fitness, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Practical software for much of your needs!

Reviewed 3 years ago

Customer service is really great and are always available to receive your questions! I appreciate that a lot!

Pros

What I love about this software is the thousands of exercises available to us for training programs. It's super easy to find exercises, modify its instructions, and also the language. I also love that you can upload your own documents, create forms, and track clients' progress.

Cons

The app isn't quite easy to download and access for my clients. There seems to be a glitch. Also, modifying the programs takes a few steps.

Vendor response

Thank you for your comment! :)