Jackrabbit Dance Features

Jackrabbit Dance

Online dance studio management software

4.64/5 (269 reviews)

Jackrabbit Dance Feature Summary

  • Attendance management
  • Barcode scanning
  • Billing
  • Class listings
  • Class management
  • Costume and recital management
  • Customer portal
  • Discounting
  • Enrollment
  • Executive dashboard
  • Fees management
  • Inventory reporting
  • Multi-location support
  • Online payment processing
  • Online registration
  • Point of sale (POS)
  • Skill tracking
  • Staff scheduling
  • Time clock
  • Visual calendar

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Attendance Tracking
Auto-Responders
Automated Billing
Automatic Notifications
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Data Visualization
Discount Management
Drip Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Instructor Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
QuickBooks Integration
Records Management
Recurring Billing
Registration Management
Reminders
Role-Based Permissions
SMS Integration
Sales Integration
Self Service Portal
Self-Enrollment
Skills Tracking
Student Management
Student Portal
Time Clock
Time Clock Integration
Video Streaming
Visitor Registration
Website Integration
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Attendance Tracking
Auto-Responders
Automated Billing
Automatic Notifications
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Data Visualization
Discount Management
Drip Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Instructor Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
QuickBooks Integration
Records Management
Recurring Billing
Registration Management
Reminders
Role-Based Permissions
SMS Integration
Sales Integration
Self Service Portal
Self-Enrollment
Skills Tracking
Student Management
Student Portal
Time Clock
Time Clock Integration
Video Streaming
Visitor Registration
Website Integration
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Attendance Tracking
Auto-Responders
Automated Billing
Automatic Notifications
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Data Visualization
Discount Management
Drip Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Instructor Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
QuickBooks Integration
Records Management
Recurring Billing
Registration Management
Reminders
Role-Based Permissions
SMS Integration
Sales Integration
Self Service Portal
Self-Enrollment
Skills Tracking
Student Management
Student Portal
Time Clock
Time Clock Integration
Video Streaming
Visitor Registration
Website Integration
Learn moreCompare App

Jackrabbit Dance Feature Reviews

25 reviewers had the following to say about Jackrabbit Dance's features:

Kate Robins

Affordable, versatile, easy to use

2020-08-11

We continue to be happy with the affordability, integration into our website, and ease of use for students, teachers, and administrators.

Pros

Easy to integrate web registration and class schedules into our website.

Cons

We don't like the look of the mobile-friendly class schedule integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Fine Art company, 11-50 employees)

Satisfied but could be more.

2018-10-30

We love this for customer interaction and management. Bill pay is easy and straight forward.

Pros

I love how many options there are for reports and options within the report.

Cons

Also, hour tacking/employee scheduling is a little bit lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you for sharing your experience with Jackrabbit! We¿re thrilled that you love the reporting functions. We hope you continue to get value from all of our features as your business grows. Please send us your ideas through the "send idea" button in your portal, we'd love to hear from you.

Read more
Katy Bertucci

Makes managing a dance studio MUCH easier!

2019-06-24

Now all of our data finally agrees...role sheets, front desk, registration forms, etc.

Pros

Online payments, parent access through the portal, electronic role for classes, ability to track payments and charges easily, combined accounts for families with more than one student, great customer support.

Cons

Reports are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken McAleese

Great function - needs some UI tweaking and modern tools

2018-04-09

Pros

Jack Rabbit has just about every functionality that we were looking for as a Dance Studio - from costumes to online scheduling and registration, it makes the entire process very easy!

Cons

UI is outdated looking - would love to have an app that we could run on an iPad for attendance or as a POS system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
DAWN HATHCOCK

Great software for our dance studio business.

2020-08-11

JackRabbit Dance has already saved us time and money as the parent portal is user friendly and preferred by our customers over our previous software.

Pros

Love the staff portal and time reporting.

Cons

Would like for registration fees to post automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stella Reynolds

Jack Rabbit software

2019-07-11

Uniform stock

Pros

Class registration and enrolled students display per class.

Cons

No automatic payment charge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany Blackwell

We love Jackrabbit. We recently started to use the recital management feature & costume mangement.

2018-02-22

Pros

We would like to start using the Events feature in the near future

Cons

The parent portal and they way the account payments are linked in the account summary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Perfect timing! We will be releasing our new Parent Portal in the next couple months. This will be mobile friendly and much easier to use, the look and feel is much more modern. The function of linking payments and fees will be the same but hopefully it will be easier to understand in the new Parent Portal. It looks like your parents may be having trouble with some unlinked Payments/Fees, we recommend a Checkup Call help fix the issue. Here is a link to schedule your call: https://app.acuityscheduling.com/schedule.php?owner=13122060&appointmentType=3253323

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Adrianna Douglas

We use the software to manage our dance studio and have 80-100 families.

2017-06-29

Easy management of files.

Pros

Another feature we love is the parent portal! So easy to bill accounts and allow parents to pay.

Cons

The search feature is very specific and if you don't remember exactly how the class is titled, it won't pull up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


We appreciate your review and we are happy that you have success with so many Jackrabbit features. We also understand that there are some areas that you would love to see tweaked and enhanced. That is exactly why we provide a way (through the Send Ideas button) in the software for you to share your thoughts with us. Please share your ideas about the search feature! We're always looking for ways to improve.

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Kristy Dowden

Jackrabbit is the best.

2017-03-24

They allow you to post classes for online registration and take payments out automatically.

Pros

Drafts Reports

Cons

It doesn't prorate tuition automatically when kids enroll mid month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Jackrabbit Dance

Great work putting the new email option on the balance past due tab

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Hi - Thank you for sharing your experience with everyone. We're thrilled when our software makes customers happy! We hope you continue to enjoy working with tech support when you have questions and using the software more powerfully with each enhancement. Please look for prorating! It's coming!

Read more
Cynthia Ager

View from the end user perspective

2018-11-27

Pros

Our studio uses the software for billing, payments and registration. I like that the monthly expense for classes are automatically processed and I still have the option of going in a making payments when I choose.

Cons

When registering for specific events, there seems to be complicated steps that we are given by the studio to complete the registration process.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Keating

Satisfied Dance Studio

2020-08-24

Pros

We also love the Parent Portal.

Cons

It doesn't come with it's own platform to build a website off of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Liz Bryner

Software That Grows with Us!

2016-07-02

We are loving the staff portal and look forward to more additions like it.

Pros

Online attendance and staff communication.

Cons

Grades don't upgrade automatically. Limited room for note taking and the notes are "hidden" in tabs that are not seen at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Jackrabbit Dance

Really need to have the ability to assign levels/skills by class type (Jazz, Ballet, Hip Hop, etc.) as students can have different levels. Would like to see levels rather than skills as not all studio tracks through skill, testing, or competition skills/levels. Let us attach items without dropbox. Assign individual emails to studio rather than noreply based to help avoid emails being tagged as spam.

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Hi, thank you for your review. To address your concerns with Jackrabbit, we are happy to share that our grade level upgrade has been enhanced. Our skills are also being added to the Staff Portal and will be released very soon. We'd love to talk to you more about the flexibility you'd like to see in reporting. Thanks for the feedback and the business!

Read more
Claire Dieringer

Why Jackrabbit works for me!

2020-08-22

Beacause jackrabbit is SO customizable, there is a lot of options.

Pros

It handles the database portion for me— no re-entering information from a registration form to another database or spread sheet

Cons

I want people to be able to register for a drop in class that is within a full year class and their name show up on that roster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lourdes Lulu Ogden

We're Christian Performing Arts dance studio and find this system extremely helpful in organization.

2020-08-20

Having the credit card on file and being able to process payments on time is a great tool.

Pros

The Staff Portal is amazing!

Cons

There are so many areas to master and it will take a while to understand all of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly Cottrell

Best Decision We Could Have Made!

2020-08-11

We just had our rec level registration yesterday and it could not have been any easier for the parents!

Pros

We also utilize the time card feature which got us away from paper.

Cons

One thing I would like to see is tuition payments processing automatically. (It is coming soon.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Zearfoss

A single tool to manage student database, emails, and tuition transactions is a huge time saver.

2018-02-23

Time savings, better record keeping, better tuition collection.

Pros

In the past, we had separate databases for each purpose.

Cons

--Taking attendance is cumbersome, instructors can't see all of their classes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you for sharing your thoughts. We would like to work with you to help you benefit from all of our features and we're always available to do so. We would love to help you fix some of these issues through a Checkup call, which can be scheduled through this link: https://app.acuityscheduling.com/schedule.php?owner=13122060&appointmentType=3253323

Read more
Sahaja M.

Jackrabbit Class is outstanding!!!! I've been a user since 2009.

2018-07-23

Jackrabbit helps me with online and in-person registration, scheduling, parent communication, accounts receivable, costume sizing and ordering plus a whole lot more.

Pros

JR is ALWAYS updating the user features based on user feedback through an "idea" button on the dashboard where we can share ideas we have about functionality that we'd like to see added to their already great service.

Cons

I'd like to see more CRM capabilities like automated drip emails etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Rath

Great user software

2018-11-02

Pros

We are able to integrate our payment processing and website with Jackrabbit easily.

Cons

There are some reports that we're not able to pull that would be very helpful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne Blake Gerety

We love JackRabbit, what a time saver!

2011-03-05

Going to online registration and automated tuition billing has not only increased our business and time for collecting tuition, but our students and parents love it too.

Pros

Quick and responsive customer/technical support Flexible and customizable for our needs Easy to use and navigate for our customers Reports are a time saver Web-based allows us to quickly edit, change, and run our business easily

Cons

This is not really a con, as it is a recommendation to truly maximize the features of this software, users should attend a training. So the only con is that the guided software training is only available at live locations a few times a year or you have to self-study by the manual. If the training was available by DVD (video) for people who cannot attend live it would be great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you, Suzanne! We love hearing your feedback. Our training sessions are now available online through YouTube. You can access our channel at youtube.com/jackrabbittech!

Read more
Keri Doan

We love Jackrabbit!

2016-07-04

We started with Jackrabbit over 4 years ago. I was brand new to our dance studio and the system was still on a "trial" version.

Pros

-Options for tracking both families and staff -The new Staff Portal is great, we're excited to implement it in the new season.

Cons

-The process to setup accepting payments for online registrations has been very time consuming (we're very-much looking forward to the day we can be done with it!)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Jackrabbit Dance

The first time a logged on to Jackrabbit it was overwhelmed. I thought there was no way I could learn it all. But the resources & customer support made it really easy to learn. I'm so glad I didnt go to a more "basic" system to suit our business in the early stages. It would have made the transition to Jackrabbit so much more overwhelming now that we've grown.

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


We are so happy to hear that you have had such great experience with our customer support team! We care so much about our customers. We understand it can be overwhelming when you start a new software, but we are thrilled that you have seen your business grow. We are constantly looking for ways to improve, so please let our support team know what frustrations you are having with setting up ePayments.

Read more
DeLannie Delcambre

Jackrabbit

2020-08-11

Pros

Organizing classes

Cons

Also, not automatically charging a registration fee to dancers who are enrolling in new classes is not ideal and causes me to loose money yearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle Grussmeyer

Function and ease of mind

2017-03-27

The added value of things like online employee timeclock, attendance for members, mini Cramm, and apparel tracking/ordering lets you save $ from other things.

Pros

Online registration and employee timeclock

Cons

I wish that autopay ran automatically with zero interaction without me having to click "go" once a month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Jackrabbit Dance

If it seems confusing at first set up a time to speak to support who can get you started easier

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Hi - We appreciate you for sharing your experience with everyone. We're thrilled when our software makes customers happy! It's obvious from your comments that you're getting some of the best benefits possible from using Jackrabbit. We hope you continue to find new amazing ways Jackrabbit helps you.

Read more
Greg Simpson

I am a happy and impressed customer

2020-08-17

Jackrabbit has made Studio Management a breeze.

Pros

In only few weeks we were of creating classes, entering students, enrolling classes.

Cons

They have a comprehensive reporting and feature suggestion system so you can see what features other people have recommended and can comment and vote for the ones you like best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Burger

Very Pleased with JRD!

2019-07-08

Pros

I am very happy with how the functions of this software have assisted in our rapid growth and classroom management.

Cons

The finance/billing module does not work with our payment plan.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Bieganski-Negron

Love how Jackrabbit Dance integrates with our website.

2018-10-30

Pros

With a little knowledge I was able to pull information like our calendar, class schedule and availability into our current website so that the information is available to potential clients as well as current dancers and their families.

Cons

I would love to be able to add the instructor to our class schedule listed on our website.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you so much for your kind words, Sharon. We really appreciate you taking the time out to share your experience with us. Glad to hear you're finding the system easy to use and recommend, over all. You are so right, there is always room to grow! Our updates are coming more frequently and are based on your feedback and wish-lists. We hope you've taken advantage of our Ideal Portal, too - you can submit all of your ideas and even up-vote the ideas of other Jackrabbit users! We love hearing from you!

Read more