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Jackrabbit Gymnastics vs MyStudio Comparison

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Overview

Category Leaders

Online gymnastics class software used by over 12,000 studios & schools will transform the way you run your business. Learn more now!

Category Leaders

A CRM where memberships, classes, events, retail, and more can be purchased by customers through your app, website, in person, and online.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

308

5

4

3

2

1

212

79

17

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

162

5

4

3

2

1

99

47

13

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Ease of use and access to data and reports help us to keep things organized and see what we are doing well, or need to do better. Great price for what you get.
I really like the notes tab and the new resource tab, an awesome feature to have. The client portal has got such positive feedback from our clients.
I like being able to email clients both individually and as part of a mass email blast. The Parent Portal is great; our parents love it.

Pros

With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry.
Great customer service, innovative and forward thinking development team. My experience with MyStudio has always been positive and pleasant from the onset.
I love the app, and the ease of use for families. Information for my staff is clear and accessible.

Cons

No auto pay function and its difficult to keep up with payments.
I know I am missing some of the items I can utilize.
Some critiques, no way to allow for member discounts, and the family system is confusing for families without kids.

Cons

Appointments function is awful. Class types and memberships restrictive and not fully customisable.
Billing is terrible and will cause double charging issues and confusion.
Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Analysis
  • Fitness Plan
  • For Dance Studios
  • For Martial Arts
  • For Small Businesses
  • For Startups
  • For Summer Camps
  • For Yoga/Pilates Studios
  • Forms Management
  • Hybrid Trainer
  • In-person Trainer
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Program Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Score Tracking
  • Secure Login
  • Self Service Portal
  • Skills Tracking
  • Social Media Integration
  • Student Management
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features110
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Analysis
  • Fitness Plan
  • For Dance Studios
  • For Martial Arts
  • For Small Businesses
  • For Startups
  • For Summer Camps
  • For Yoga/Pilates Studios
  • Forms Management
  • Hybrid Trainer
  • In-person Trainer
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Program Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Score Tracking
  • Secure Login
  • Self Service Portal
  • Skills Tracking
  • Social Media Integration
  • Student Management
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations3
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom
  • Total integrations2
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom