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Jackrabbit Gymnastics Logo
Jackrabbit Gymnastics
4.6
(308)

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Online cheer gym management software

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Jackrabbit Gymnastics Features

Features Summary

Functionality

4.3

/5

308

Total features

41

3 categories

Jackrabbit Gymnastics features

Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling

Common features of Gymnastics software

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Attendance Management
Automated Scheduling
Billing & Invoicing
Booking Management

Price starts from

49

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

308

Price starts from

49

Per month

visit website

Total Features

41

Unique features

  • SMS Messaging

  • Multi-Location

  • Customizable Reports

  • Skills Tracking

Functionality

4.4

/5

2.8K

Price starts from

55

Per month

learn more

Total Features

90

Features in Common

25

Unique features

  • Life Coaching

  • Fitness Assessments

  • Appointment Management

  • User Management

Functionality

4.6

/5

841

Price starts from

25.99

Per month

learn more

Total Features

26

Features in Common

8

Unique features

  • Client Management

  • Online Trainer

  • In-person Trainer

  • Nutrition Program

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Reviewers who mentioned features said:

ZB
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Zoey B.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gymnastics Unlimited Jackrabbit Review

Reviewed a month ago
Pros

JR helps with almost all of our customer management from enrollment, absence and makeup management, customer communication and of course almost all of our tuition collection.

Cons

Occasionally we look for a feature within the software that we wish existed to help sync how JR relates to both the running of our gym and how we operate with customers. When this isn't something that exists we need to adapt how we want to do things.

RW
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Rett W.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jackrabbit

Reviewed a month ago

Mostly positive. Any time I hear about an update I worry, because they roll them out too quickly and there have been many issues with updates not making our businesss easier- but rather harder.

Pros

Its pretty good with many features & myself and my staff are comfortable using it. The customer service is great.

Cons

There have been many significant rollouts/updates over the last few years that come too fast/too many close together, and that have been released before glitches were found. There have been times when these "updates" have cost my buisness money. I also do not like that they ask for ideas or feedback, but do not incorporate them. The attendance feature has needed an update for years!

MS
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Madelyn S.

Professional Training & Coaching, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Complicated and Arcane

Reviewed 3 years ago

Excellent customer service, always willing to help, but sometimes the solution to the issue or the desired function is just not available.

Pros

The best part about Jackrabbit is the fantastic, immediate, and readily available customer service.

Cons

Jackrabbit doesn't integrate classes and events calendar. We have to constantly look at two different views to manage our workflow and employee schedules. We have to create a Google calendar to keep it all in one view, which no one should have to do when paying for a top tier booking service like this. It's a major flaw.

CL
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Christina L.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use

Reviewed a month ago

The system has been easy to use and families seem to be able to navigate it well.

Pros

We use Jackrabbit Class to help manage enrollment and tuition payments for a after school program. It's great to have all I need in one place.

Cons

When families come back and re-enroll in a new class year after year the system does not allow me to prompt families to update their information. For example when a family registers and say the student is in Kinder and they come back the next year unless the family chooses/remembers to update the information they will be listed as a Kinder unless I make the change internally.

JC
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Julie C.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent class management user friendly and great time saver

Reviewed a month ago

Customer service is amazing!!!!! Such friendly and supportive staff.

Pros

All information and classes available in one secure location

Cons

If children enrolled in a class that is multiple days and different costs each day it does not calculate correctly when they have a day that falls on a holiday. Cannot select different costs for each day for one class.

TM
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Tabby M.

Sports, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Everything you need

Reviewed a month ago

I love the features and the immediate response and support that we get when there is a concern. I love the frequent updates, which shows how dedicated Jackrabbit is to their customer service.

Pros

Jackrabbit allows us to keep all the information with in a push of a button. The ability to make spread sheets to manage budgets, billing and enrollments. Everything in one tool

Cons

Hard to make or have trouble making group or grouping for email purposes, can only do it with a class or family.

KP
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Kandy P.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jackrabbit will grow on you and impress/ surprise you each season!

Reviewed 25 days ago

Jackrabbit is an excellent gym management tool! It has come a long way over the years of my usage. I started just as a reception/admin assistant user and now run the show. I am still learning tricks! lol…

Pros

Jackrabbit listens to their users and is constantly trying to make things better.

Cons

-More cost comes with more features that I wish we could implement.

DB
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Diane B.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jackrabbit to the Rescue

Reviewed 2 years ago

The experience with Jackrabbit continues to be excellent.

Pros

I have used many software programs over the last 38 years. Once I made the decision to move to Jackrabbit in 2005 our lives changed. The transition from our previous software was flawless. The use of this software continues to be flawless today. It is a great feeling to awake each morning knowing Jackrabbit has been working for us all night. Seeing our new registrations and payments brings a smile to our faces. This software makes our clients happy and my staff very comfortable with such a trustworthy program. Thank you for helping our industry

Cons

There wasn’t anything we didn’t like about the 2005 versions. There were however functionally’s we felt could improve the software and jackrabbit has listened to its client suggestions and incorporated them. They continue to strive to improve their product and customer support.

NR
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Nicole R.

Recreational Facilities and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jackrabbit for Sports Class Management

Reviewed a year ago

Taken as a whole, we believe Jackrabbit to be the best option for sports class management, and we have seen none better. I have been a Jackrabbit user for 11 years.

Pros

Jackrabbit is very robust. It does a lot and it does it very well. Automated payments and fee postings with complicated discount rule options is a HUGE time-saver. Love the staff portal and the parent portal- this also saves our front desk a LOT of time! Support is very detailed and quick! Reports are mostly well-handled. Overall we think Jackrabbit is the best on the market at this time.

Cons

Wish list to improve our experience with Jackrabbit: smoother and more complete app integration with the Mobile Inventor app, option for door access integration, which we would use for child care and the fitness facilities, better wording for adults registering themselves into adult-level classes, parents able to remove their children from waitlists in the portal, an online store option, and a REAL...

JR
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Jacqueline R.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best for a youth tuition program

Reviewed 10 months ago

Customer service is great. They are always available and always personable. They know their product, and are able to help navigate errors and suggestions for improvement.

Pros

Tracking Revenue, scheduling, payment processing for tuition, calendar features, employee management integrations.

Cons

It’s challenging to do both adult drop in type scheduling in addition to youth tuition scheduling. We had to adapt, and drop adults daily from classes to allow them to re-enroll each week. The system doesn’t automatically drop. “Weekly” classes that are ongoing, are harder to manage.

CM
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Carol M.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Jackrabbit

Reviewed 2 years ago

LOVE it!

Pros

The use of ACH payments for my staff and our parents. Also, the parent portal is great!

Cons

Event enrollment. I would love if a customer could automatically sign up for multiple days. We use events for day camp and some students sign up for everyday all summer and it becomes annoying for either parents or our staff to have to enter them on each day.

BL
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Bethany L.

Music, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy Inheritance

Reviewed 4 years ago

I am very happy with my experience with Jackrabbit. I have never been discouraged, and every time I don't know how to do something, I have always reached out for help and gotten help right away!

Pros

I inherited the jackrabbit software when I started this job 1 1/2 years ago. I have had to figure it out as I go along and I always have a lot of help available to me whenever I need it via chat or phone call. The guy in the office before me was trying to switch to another software company, but I talked my boss into letting me stay with Jackrabbit because I really like it. I like how it is evolving and how I can keep track of my hours and tuition payments. I like how easy it is to get a list of emails or addresses, how easy it is to create a statement for a parent.

Cons

I wouldn't say that there are aspects that are difficult to use, I think the worst thing (which really isn't a bad thing) is that there is so much that can be done with the software and I just sort of jumped into an ocean when I started this job instead of starting out on the edge of the water and easing myself in!

MA
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Monica A.

Arts and Crafts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jackrabbit helped me to breath again.

Reviewed 4 years ago

Jackrabbit was a life-saver when I started using it 7 years ago. Their best practices helped to model our business procedures. They are always there for you to help you through questions and needs.

Pros

- Customer service and Technical help are FANTASTIC. They will do everything to help you. - They hear their customers, and they keep improving the software with the ideas and suggestions of all of us. - It has most of the features that I need to manage my school. - It is very flexible and works through settings that let you adjust it to your needs and preferences. - Price is fair.

Cons

As I keep growing I need few features that Jackrabbit has not incorporated yet, like gift cards administration, a more robust management of the Leads, be able to load more pictures to the students records, although I would not be surprised these features will be added later, as I know they evaluate all our suggestions of changes and use them to improve the software.

MB
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Mary B.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great and keeps getting better

Reviewed 4 years ago

I LOVE JACKRABBIT. Their customer service has been amazing to work with and they are knowledgeable in the industry. While I do wish there were a few more functions or changes, there is absolutely no way I am going any where else. They have been amazing.

Pros

Jackrabbit has allowed us to keep our business growing and going even when we cannot meet with our customers face to face. We are pleased that JR features allow us to communicate effectively with our customers, secure payments, and monitor our finances in one system.

Cons

Jackrabbit does not always fit to what our facility needs. You can put a ticket in for them to work on it but it has to be voted on and sometimes it gets overlooked.

NR
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Nic R.

Fine Art, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 10 months ago

Fantastic. All issues I had or questions of functionality were quickly handled and rarely did anything come up. Great partner.

Pros

Ease of use and clarity of data. It is able to give me all the data I needed to manage the business and quickly manage classes, enrollment, payment, and handle parent questions.

Cons

Missed the ability to manage one time classes well.

AH
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Alicia H.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Everything you need in one place!

Reviewed 2 years ago
Pros

Having our time card, class and event registration, attendance tracking and skill tracking all in one place has made a huge difference for not only our coaching staff but also for parents. Staff can log into their portal account complete their time card, input attendance, and update the skill tracking for each athlete without flipping through multiple apps. This has made sharing staff schedules, and keeping parents up to date with their athlete's progress more effective and less time consuming. Once it's set up things flow so smoothly!

Cons

As an administrative user it can be tricky walking parents through the registration and parent portal process as without setting up a person parent portal account the administrative side and parent portal side look very different.

DT
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Diane T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JR makes it easy for us to focus on the little things because it takes care of the big things!

Reviewed 6 years ago
Pros

JR is a complete system - it allows us to have customers enroll online day or night, track attendance, track student progress, and post and collect tuition and other fees easily. The financial tracking and reporting are the best in the industry - we are able to track revenue and match it to our quickbooks quickly and easily. Customer support is top notch - we are able to reach them in a variety of ways - via live chat, email, phone call or by setting up a consultation about a specific topic. Webinars and tutorials are also available. We have a complicated discounting system and JR handles it all. While there are always things to improve on such as prorating tuition upon enrollment from the parent portal - they are always working on ways to implement their clients need and want.

Cons

No cons were added to this review

BB
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Brie B.

Sports, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Altadore Gymnastic Club Review

Reviewed a year ago

I have loved working with Jackrabbit after switching over from another platform. I look forward to more improvements in the future!

Pros

I love the customer service that Jackrabbit provides as well as it's user friendly platform.

Cons

I wish Jackrabbit had a more streamlined process for skill tracking and events. I also would love an option to restrict based on skill level and not just age/gender.

LA
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Liz A.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jackrabbit gymnastics

Reviewed 4 years ago

Using jackrabbit has made it so that I don’t have to hunt down payments every session. All of our parents know when the processing date is. All payments are done together. It also allows me to better prepare for how many kids we will have in the upcoming semester.

Pros

I love how easy it is to navigate. My staff learned how to use it quickly. The new “Notes” section is great... Now my staff and I can always be on the same page when talking with a parent about a bill.

Cons

I don’t like that the staff portal logs out so quickly. We often have students come in late and entering their attendance is time consuming since we have to log in again.

KS
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Kate S.

Fine Art, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Made everything so easy! Until they changed the waitlist

Reviewed a month ago

Love it and am glad we found it for our business.

Pros

Automatic billing makes managing hundreds of families a dream.

Cons

The new waitlist update is terrible. I do not enjoy the way it looks and it is much less user friendly. We use the notes section daily and now it is much more difficult to view our notes at a glance. I have talked to other Jackrabbit users who feel like this change is a huge negative. If the waitlist could go back to the old look with the added ability to change the order of the wait listers that would...

SM
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Sherrie M.

Performing Arts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jackrabbit works very well for us.

Reviewed a month ago

It has been a pleasure tom work with Jackrabbit. I have received ongoing support and always got my issues resolved quickly. I love this program.

Pros

I like how easy it is to log into the software and access information.

Cons

Not sure. Maybe the calendar could be applied to classes separately.

AA
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Alyssa A.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Excellent Service

Reviewed 2 years ago

Jackrabbit is fantastic and so beneficial in order to manage a business. The constant upgrades to enhance what is offered is also fantastic. The above additional enhancements would help to manage important things that currently are very important and needs to be done manually in a regular basis. Getting the software to track and implement them automatically would certainly be greatly appreciated and extremely helpful.

Pros

The software is easy to use and efficient. There is always someone available to help with any matter that may arise.

Cons

The software should be able to automatically perform some functions. Annual registration should be billed without any additional input. Birthday party notices “ Happy Birthday …..” should be sent as a courtesy regardless of whether a school hosts parties or not m. It would create a personal connection which families would appreciate.,Home page and bold notifications should be presented for important...

VW
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Vanessa W.

Performing Arts, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexible and robust

Reviewed 4 years ago

Jackrabbit has eliminated all of the manual work of organizing registrations and sending confirmation emails for each session of classes. It has allowed us to see our revenue at a glance and easily track our monetary progress. It has allowed us to efficiently search and contact groups of families based on their status. (Example: Current students who are not registered for an upcoming session, families not paid by the payment deadline, all students registered for a class that is cancelled for some reason etc. )

Pros

We looked at a lot of software and it is difficult to find one that has options to search, track and do all the things you want to be able to do. And usually the more things that are possible, the more confusing and steep the learning curve. Jackrabbit offers so many possible functions and also organizes them well by through the Staff Portal, Parent Portals, drop down menus. The searchable tutorials are very helpful and I use them all the time when I forget how to do a particular function. We have been very happy with how Jackrabbit has organized and streamlined our information database and our processes.

Cons

Because there is so much information and possible ways to access the information it does take a significant amount of time to become familiar with it all. It is difficult to tell what the families see in their portals since I only ever see it from the back end. We have created a "pretend family " account for ourselves to be able to view it from the family's perspective.

AL
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Ashley L.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We have loved the way Jackrabbit helps streamline our business practices!

Reviewed 6 years ago
Pros

We love that Jackrabbit is always enhancing it's software. They are really great about listening to the customer's needs and trying to find quick solutions for them! Having online web registrations has been wonderful for both our class enrollment and event enrollment. It is really convenient that we can pick and choose what we want to show up on the website and set an auto email to be sent to the...

Cons

Our downfalls with the system are currently: -Printed Statement feature- I just recently sent an idea to the enhancement team. I would really like to see it more like the "email student schedules" system. You could set it up exactly how you want it to look in the text boxes and then in the middle it will auto pull the information you selected for the statement. It would also help if you could choose...

BB
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BethAnne B.

Sports, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love Jackrabbit!

Reviewed a year ago

I love it! it's easy, saves time, and is not too expensive!

Pros

Jackrabbit is very easy to use and is hard to mess up. When training someone I tell them there is nothing they can do that can't be undone. That's nice to be able to say that. We have used Jackrabbit for 12 years and I wouldn't even look at another data base.

Cons

I think some of the reporting features are confusing in their wording for filters. Most of Jackrabbit is written in a way that pretty much anyone can use it. The reporting is more confusing. We also would love to be able to split automatic payments between parents since we have so many divorced parents these days.