App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Jackrabbit Gymnastics Logo
Jackrabbit Gymnastics
4.6
(308)

Write a review

Online cheer gym management software

visit website

(1)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Jackrabbit Gymnastics Pricing

Pricing overview

Value for money rating

4.5

/5

308

Price starts from

49

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

What users say

Ease of use and access to data and reports help us to keep things organized and see what we are doing well, or need to do better. Great price for what you get.
I love the ease of use and customer support. Having the data base available to track records of classes and payment has saved me a ton of money.

Popular contenders

Price starts from

35

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

399

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

39

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

599

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

1

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

RW
AvatarImg

Rett W.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jackrabbit

Reviewed a month ago

Mostly positive. Any time I hear about an update I worry, because they roll them out too quickly and there have been many issues with updates not making our businesss easier- but rather harder.

Pros

Its pretty good with many features & myself and my staff are comfortable using it. The customer service is great.

Cons

There have been many significant rollouts/updates over the last few years that come too fast/too many close together, and that have been released before glitches were found. There have been times when these "updates" have cost my buisness money. I also do not like that they ask for ideas or feedback, but do not incorporate them. The attendance feature has needed an update for years!

AG
AvatarImg

Aimee G.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

THE BEST~ The most features and great customer service!

Reviewed a month ago

Wonderful customer service and always innovative.

Pros

Jackrabbit has SO MANY features - and amazing customer service. I probably don't use all of the features they offer but very exceptional product. Been using them for over 10 years!

Cons

Not the least expensive but you get what you pay for!

KP
AvatarImg

Kandy P.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jackrabbit will grow on you and impress/ surprise you each season!

Reviewed 25 days ago

Jackrabbit is an excellent gym management tool! It has come a long way over the years of my usage. I started just as a reception/admin assistant user and now run the show. I am still learning tricks! lol…

Pros

Jackrabbit listens to their users and is constantly trying to make things better.

Cons

-More cost comes with more features that I wish we could implement.

JG
AvatarImg

Jenee G.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Adaptive , Expansive and Inexpensive

Reviewed 2 years ago

We basically could not run this part of our business without it. There are plenty of options, but I don't trust that they would be as stable and affordable as JackRabbit.

Pros

At this point we have nearly 10 years worth of data in there I believe (!) which is of course and invaluable resource. The platform has adapted to changing needs over the years and remains essentially the same cost it was when we first signed on nearly a decade ago - which is truly AMAZING and greatly appreciated (Mindbody will most DEFINITELY not stay the same price, in case you're wondering - they are a huge ripoff compared to JackRabbit!).

Cons

In our early years of use there did not seem to be enough flexibility for the wide variety of programming and price structures that we offer, and we stopped using it entirely for private lessons because it is too unwieldy for one offs/ anything that involves regular drop-ins (as opposed to long term enrollment). ALSO THE BUNNIES ARE CREEPY. Please consider an overhaul that eliminates the leering nature of said jackrabbits, especially gross after USAG's [SENSITIVE CONTENT] fiasco. PLEASE, they are unpleasant, the source of much mockery here in the office.

MA
AvatarImg

Monica A.

Arts and Crafts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jackrabbit helped me to breath again.

Reviewed 4 years ago

Jackrabbit was a life-saver when I started using it 7 years ago. Their best practices helped to model our business procedures. They are always there for you to help you through questions and needs.

Pros

- Customer service and Technical help are FANTASTIC. They will do everything to help you. - They hear their customers, and they keep improving the software with the ideas and suggestions of all of us. - It has most of the features that I need to manage my school. - It is very flexible and works through settings that let you adjust it to your needs and preferences. - Price is fair.

Cons

As I keep growing I need few features that Jackrabbit has not incorporated yet, like gift cards administration, a more robust management of the Leads, be able to load more pictures to the students records, although I would not be surprised these features will be added later, as I know they evaluate all our suggestions of changes and use them to improve the software.

BB
AvatarImg

BethAnne B.

Sports, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love Jackrabbit!

Reviewed a year ago

I love it! it's easy, saves time, and is not too expensive!

Pros

Jackrabbit is very easy to use and is hard to mess up. When training someone I tell them there is nothing they can do that can't be undone. That's nice to be able to say that. We have used Jackrabbit for 12 years and I wouldn't even look at another data base.

Cons

I think some of the reporting features are confusing in their wording for filters. Most of Jackrabbit is written in a way that pretty much anyone can use it. The reporting is more confusing. We also would love to be able to split automatic payments between parents since we have so many divorced parents these days.

TM
AvatarImg

Teresa M.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product

Reviewed a year ago

Overall I enjoy the product.

Pros

This program offers everything you need to run a business successfully and efficiently and suits our needs perfectly. It's easy to use and tracks vital information through customizable reports. Integration was a relatively smooth process with no significant problems. It has many customizable features, and its customer service is top-notch.

Cons

It takes a while to figure everything out, but once you do, it's pretty easy to use. I wish certain features that would work great for our business would be implemented faster; they base the value on the importance of the feature by user rating, so what might be necessary to one company might not be to another, so your feature might never be implemented. Still, you can only hope that it is. I also wish the program would accept debit card payments; we have a lot of members that prefer to use their debit cards, which means we still have some manual transactions happening, which increases the possibility of errors.

SK
AvatarImg

Shanna K.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Good for starting businesses but not likely to be your last stop

Reviewed a month ago

- Great for the basics - Costumer service supports the direct offerings of JR

Pros

- attendance - skills tracking - great customer service

Cons

- Not able to schedule privates - Does not support referenced 3rd party vendors that they recommend for features they do not offer - Additional cost for everything except the basics - customer service cannot support third party concerns

HG
AvatarImg

Hailey G.

Sports, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software! Perfect for our gym

Reviewed 3 years ago

I came from Iclasspro and I will likely never go back. Jackrabbit is so simple to use, has much more functional features, has a better support system, and it’s price point works much better for our program.

Pros

The customer service of this program is so incredible. There are tutorial videos that thoroughly walk you through every process you need. You get a personal representative the first couple of months that you have the program and you can always send and email or call and get almost immediate feedback.

Cons

The look of the software looks a little overwhelming with the lack of formatting, but once you really start using it, you learn quickly that the program is extremely simple to use.

KO
AvatarImg

Kylie O.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Affordable professional program.

Reviewed 10 months ago

It’s been a fantastic experience, and I have recommended others to use it and referred others onto using it and helped other business owners with theirs.

Pros

It’s easy to learn how to use it, and it has so many features that make the business admin look professional. If I need any questions answers, I can either look in the question and answers guide, or I can contact Support and they arrange a phone meeting and always help to sort it out.

Cons

Sometimes I will set up certain functions and they don’t seem to always come through the other end. For example, I’ve asked it to pro rata classes but it doesn’t seem to pro rata all the classes that I’ve asked it to. It also does not send emails out to every clients as I have had issues with some parents not receiving emails.

JS
AvatarImg

Jill S.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

No birthday party system

Reviewed 5 years ago

I enjoyed Jackrabbit and would go back if it were to offer a birthday party expansion/compatible program.

Pros

I liked using jackrabbit class for my indoor playground. We have 8 week long classes and needed to be able to register children for classes while also having a point of sale system for walk in open play customers. I liked that I could run daily/weekly/monthly/custom revenue reports to see exactly which classes and services were generating income and which weren't. It was very user friendly, and I miss using it.

Cons

It does not have a birthday party registration system and no plans to get one (per customer service). Birthday parties are about 40% of my business and I lost business due to this. Customers could only book during times the store was open - OR they could register for a party but we could not offer any upgrades. It was a frustration that cost me money.

JK
AvatarImg

Jeff K.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product!

Reviewed 2 years ago

We were using a manual ledger for the first 8-9 years of the business. We had less than 100 gymnasts so we felt we could manage without JR. After getting JR a few years ago, I am kicking myself for not getting it sooner. The amount of time and money it has saved us is amazing.

Pros

Ease of use and access to data and reports help us to keep things organized and see what we are doing well, or need to do better. Great price for what you get!

Cons

Sorting data in the reports can be hard to manage sometimes. Would like a notification when there is an opening for a class that has a waitlisted member.

KD
AvatarImg

Kitty D.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Company!

Reviewed 5 years ago

Jackrabbit has helped us to streamline our processes as we continue to grow. We don't need to reinvent the wheel - Jackrabbit has already taken care of that for us! Online registration for our classes and events saves us so much time!

Pros

Jackrabbit continues to improve. They actually listen to suggestions and add them to their program AND they don't raise the price every time they make an improvement! Their customer service is stellar! Most often I receive an answer to my problem within a couple of hours.

Cons

My patience with the development of new and exciting additions (most suggested by their customer base)!

VS
AvatarImg

Vesna S.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good but annoyed with some features

Reviewed 2 years ago

It gets the job done

Pros

Ease of searching for clients by any criteria, ease of creating and editing classes, ease of running batch charges.

Cons

The fact that we have to keep archiving clients to stay within a certain price range. We wish it was able to Automatically post registration fees to existing clients when they enroll in a class. I do know there was few other features that are very individually but I can't recall at the moment

ZD
AvatarImg

Zachery D.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great program at good price

Reviewed a month ago
Pros

Easy to use and great snapshots of important info on homepage. Auto-pay is easy to set up and use. Has tons of options for different types of programs.

Cons

Website will stop responding during peek hours once or twice a month

GD
AvatarImg

Gawain D.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jack Rabbit

Reviewed a year ago

This software has not crashed since we purchased & makes it more efficient.

Pros

The software has made the efficiency of our front desk employees better. And I can easily check to see where we are financially at any time.

Cons

The cost would be higher if we used more features like billing with online payments .

CS
AvatarImg

Christina S.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jack Rabbit is super efficient and amazingly easy to use when managing class schedules and staff!

Reviewed 6 years ago

It saves time by generating a multitude of reports, from staff hours to class enrollment and drops. It's easy for everyone in the company to use!

Pros

It has saved an enormous amount of time when approving staff hours prior to processing payroll. The calendar makes it easy to see full class, as well as those with low enrollment. The enrollment snapshots are easy to manipulate to get the data from each program. In addition, the class skills section makes it easy to track gymnast's progress.

Cons

No cons were added to this review

KB
AvatarImg

Katrina B.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great for Sports & Non-Profits

Reviewed 4 years ago

Great customer service! Help buttons are actually helpful!!!

Pros

the cost is easy to understand and allows for easy implementation to our organization offering sessions and monthly automatic billinh

Cons

Families with divorced parents who split the bill cannot autobill two different cards, which complicates things. There are patchy work around but those are time consuming and office staff has to remember.

DV
AvatarImg

Daniel V.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Value

Reviewed 4 years ago

JackRabbit is a great system to use to host payments and maintain a class list. We've really enjoyed using it. One thing I would improve is embedding the classes on our website could be made easier and look more professional than just a simple table.

Pros

Jackrabbit helps us host all of our payments for classes easily.

Cons

The interface can look a little confusing so there's a bit of a learning curve.

MS
AvatarImg

Melanie S.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good Value, User Friendly

Reviewed 5 years ago
Pros

Affordability and Ease of Use. Had no difficulty setting up classes and schedules.

Cons

Not really geared towards swim schools. Class listings not chronological by time.

CM
AvatarImg

Cheryl M.

Sports, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Not What Everyone Is Looking For

Reviewed 5 years ago

We ended up going with another company due to it causing more trouble than solving problems and due to the cost.

Pros

It had all of the newest features, like tracking data, emailing customers, keeping customer details organized, etc.

Cons

It was very confusing to figure out and you had to pay by how many customers you had, rather than a flat fee per month. At least that's how it was when we tried it.