Most popular features of all Recreation & Wellness apps
16 reviewers had the following to say about Jackrabbit Swim's features:
Pros
I can bill, schedule, see class history, print rosters, track skills and attendance, email and text families all in one place.
Cons
I'm having a hard time figuring out the best way to post annual tuition fees when everybody has different start dates.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Thank you for sharing your experience with Jackrabbit! It's our hope that you continually find value in our features and functionality. We are always listening and seeking out ways to assist you in continuing your success, so please let us know how we can help.
Pros
Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments.
Cons
It doesn't fit every scheduling need we have.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
We use this tool to enroll customer, schedule instructors, kids classes, complete transactions etc.
Pros
The website loads faster, even when on slow data connections or mobile devices.
Cons
Has a hard learning curve and wish it had a better mobile option or an app that'd have been easy to use.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
It is super user-friendly even for someone who is not a tech buff. Cover class scheduling and billing as well as employee scheduling and payroll.
Cons
some pages are unnecessary for my business so I wish there was a way to not make them invisible to my staffers.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
It is also nice to have the time clock and attendance features accessible through a specific staff portal.
Cons
My least favorite piece of this software is that it does not provide opportunities to build your own reports. It has several useful reports, but everyone's needs are different.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
We are able to manage thousands of customers, class schedules and multiple locations.
Cons
Some reporting aspects are not as detailed as we would like but there is usually a way to figure out a way to get what we need.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Easy to view classes and levels and students for weekly classes. Nice to be able to easliy schedule make ups, put in absences.
Cons
Would like to be able to see children ages when hovering over the classes on the weekly schedule
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for sharing your thoughts. We would like to work with you to help you benefit from all of our features and we're always available to do so. Please let us know how we can help!
All of the reports are very helpful as well and it is very easy for our patrons to use the parent portal.
Pros
All of the reports are very helpful as well and it is very easy for our patrons to use the parent portal.
Cons
It doesn't quite do everything we would like it to do for our business so hopefully it can get there one day.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
More time to focus on everything else and less time having to do admin work.
Pros
They keep adding more and more integrations so eventually it will all be in one place and I love it.
Cons
I do not like the home page layout as it is a little intimidating to my new staff when training them and they find it confusing. Its okay once you get used to it though.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
We are able to use it for our swim lessons as well as a swim team. It is nice to use one piece of software for both although it's not perfect for our business model. Support responds quickly even if they are not able to fix the issue immediately.
Cons
I think many recurring tasks could be accomplished with less mouse clicks.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
I really appreciate the versatility, and host of different options and reports and the reliability of the server and ease of use
Cons
There are certain aspects that cannot be changed which is not compatible with my business and I have to do work-arounds outside the software to accommodate.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
We love how receptive the company is too making suggested changes/improvements. The customer service staff is great.
Cons
The cost is a little high
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Thanks for your help in spreading the good word about Jackrabbit! We love it when our clients get great value from using our software and we hope that you continue to thrive and benefit from your Jackrabbit experience.
efficiency, more time to spend on other duties!
Pros
The ease of use has to be the number one reason we like it best! Followed closely by the quick response from support when we can't figure something out or have ideas for improvement.
Cons
Can't think of one. Anytime we've come across something that didn't quite work well for us or found something we thought we needed, it was something that was in the works to be rolled out soon.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Has many resources, easy to look up families and students.
Cons
Unable to customize for our business. General updates sometimes make simple things more challenging or have more steps due to the way our business runs.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
