Jackrabbit Swim Features List

Jackrabbit Swim Reviews

Jackrabbit Swim

Online swim school management software

4.71/5 (17 reviews)
592

Jackrabbit Swim Feature Summary

  • Online registration
  • Team management
  • Staff management
  • Attendance tracking
  • Member management
  • Online payments
  • Parent portal
  • Attendance management
  • Barcode / RFID scanning
  • Calendar management
  • Client portal
  • Custom forms
  • Customizable reporting
  • Electronic payments
  • Email integration
  • Employee portal
  • Event calendar
  • Multi-location
  • PCI DSS compliance
  • Time & attendance tracking
  • Event scheduling
  • Role-based permissions
  • Room booking
  • Prospecting tools
  • Time clock integration
  • Billing rate management
  • Visitor registration
  • Email invitations & reminders
  • ACH payment processing
  • Monitoring
  • Performance reports
  • Self service portal
  • Student portal
  • Clock in /out
  • SMS integration
  • POS
  • Permission management
  • Payroll integration
  • Payroll management
  • Activity dashboard
  • Barcode scanning
  • Billing & invoicing
  • Discount management
  • Inventory tracking
  • Invoice management
  • Student management
  • Website integration

Recreation & Wellness Feature Comparison

Most popular features of all Recreation & Wellness apps

Activity Dashboard (26 other apps)
Attendance Management (34 other apps)
Automated Scheduling (30 other apps)
Automatic Notifications (28 other apps)
Automatic Reminders (27 other apps)
Billing & Invoicing (30 other apps)
Calendar Management (31 other apps)
Class Scheduling (31 other apps)
Client Portal (24 other apps)
Credit Card Processing (26 other apps)
Customer Database (26 other apps)
Electronic Payments (37 other apps)
Email Integration (22 other apps)
Event Calendar (22 other apps)
Event Scheduling (27 other apps)
POS (27 other apps)
Recurring Billing (23 other apps)
Registration Management (27 other apps)
Time & Attendance Tracking (25 other apps)
Website Integration (25 other apps)

Competitor Feature Comparison

ACH Payment Processing
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Auto-Responders
Automated Billing
Automatic Notifications
Automatic Reminders
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Management
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customizable Billing
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Discount Management
Drip Email Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing
Email Notifications
Email Nurturing
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Relations
Employee Self Service
Employee Time Clock
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Hourly Employee Tracking
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
Prospecting Tools
QuickBooks Integration
RFID Scanning
Records Management
Recurring Billing
Role-Based Permissions
Room Booking
SMS Integration
Scheduled Emails
Secure Login
Self Service Portal
Student Management
Student Portal
Third Party Integration
Time & Attendance Tracking
Time Clock Integration
Tracking Features
Transaction History
Visitor Registration
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Auto-Responders
Automated Billing
Automatic Notifications
Automatic Reminders
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Management
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customizable Billing
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Discount Management
Drip Email Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing
Email Notifications
Email Nurturing
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Relations
Employee Self Service
Employee Time Clock
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Hourly Employee Tracking
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
Prospecting Tools
QuickBooks Integration
RFID Scanning
Records Management
Recurring Billing
Role-Based Permissions
Room Booking
SMS Integration
Scheduled Emails
Secure Login
Self Service Portal
Student Management
Student Portal
Third Party Integration
Time & Attendance Tracking
Time Clock Integration
Tracking Features
Transaction History
Visitor Registration
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Attendance Management
Auto-Responders
Automated Billing
Automatic Notifications
Automatic Reminders
Barcode Scanning
Barcode Support
Billing & Invoicing
Billing Rate Management
Built-In Database
Calendar Management
Class Scheduling
Client Management
Client Portal
Clock In / Out
Collections Management
Credit Card Processing
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customizable Billing
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Migration
Discount Management
Drip Email Marketing
Electronic Payments
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing
Email Notifications
Email Nurturing
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Portal
Employee Relations
Employee Self Service
Employee Time Clock
Event Calendar
Event Management
Event Scheduling
HIPAA Compliance
Hourly Employee Tracking
Inventory Management
Inventory Tracking
Invoice Management
Label Printing
Labor Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Member Account Access
Monitoring
Multi-Location
PCI DSS Compliance
POS
POS Integration
Payroll Integration
Payroll Management
Performance Reports
Permission Management
Progress Reports
Prospecting Tools
QuickBooks Integration
RFID Scanning
Records Management
Recurring Billing
Role-Based Permissions
Room Booking
SMS Integration
Scheduled Emails
Secure Login
Self Service Portal
Student Management
Student Portal
Third Party Integration
Time & Attendance Tracking
Time Clock Integration
Tracking Features
Transaction History
Visitor Registration
Website Integration
Visit WebsiteCompare App

Jackrabbit Swim Feature Reviews

16 reviewers had the following to say about Jackrabbit Swim's features:

Taylor Burns

Easy to use, nice to have billing/scheduling/rosters in one place.

2018-03-09

Pros

I can bill, schedule, see class history, print rosters, track skills and attendance, email and text families all in one place.

Cons

I'm having a hard time figuring out the best way to post annual tuition fees when everybody has different start dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you for sharing your experience with Jackrabbit! It's our hope that you continually find value in our features and functionality. We are always listening and seeking out ways to assist you in continuing your success, so please let us know how we can help.

Read more
Carly Caldwell

A really great online scheduling/payment software

2018-03-26

Pros

Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments.

Cons

It doesn't fit every scheduling need we have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
atik shah

Overall good software, just a little hard to use and seems overwhelming.

2018-03-26

We use this tool to enroll customer, schedule instructors, kids classes, complete transactions etc.

Pros

The website loads faster, even when on slow data connections or mobile devices.

Cons

Has a hard learning curve and wish it had a better mobile option or an app that'd have been easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany Moog

User-friendly for the non-tech savvy

2018-03-21

Pros

It is super user-friendly even for someone who is not a tech buff. Cover class scheduling and billing as well as employee scheduling and payroll.

Cons

some pages are unnecessary for my business so I wish there was a way to not make them invisible to my staffers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jenifer Rivera

This system is great for our swim school. Easy to use with lots of functionality.

2018-03-21

Pros

It is also nice to have the time clock and attendance features accessible through a specific staff portal.

Cons

My least favorite piece of this software is that it does not provide opportunities to build your own reports. It has several useful reports, but everyone's needs are different.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Wendy Mullen

We have used Jackrabbit Swim for over 10 years now to manage our swim school customers.

2018-03-06

Pros

We are able to manage thousands of customers, class schedules and multiple locations.

Cons

Some reporting aspects are not as detailed as we would like but there is usually a way to figure out a way to get what we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anne Krozely

Use for scheduling classes, billing, sending mass emails

2018-03-08

Pros

Easy to view classes and levels and students for weekly classes. Nice to be able to easliy schedule make ups, put in absences.

Cons

Would like to be able to see children ages when hovering over the classes on the weekly schedule

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thank you for sharing your thoughts. We would like to work with you to help you benefit from all of our features and we're always available to do so. Please let us know how we can help!

Read more
Dejan Simurdic

Needs to be a responsive website or have an app. Pricing should be automated/

2018-03-20

Pros

Customer service is knowledgeable and prompt.

Cons

Web registration should calculate and post fees correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Dakota Miller

JR is a great software and very easy to use. The best part about it is the customer support!

2018-04-24

All of the reports are very helpful as well and it is very easy for our patrons to use the parent portal.

Pros

All of the reports are very helpful as well and it is very easy for our patrons to use the parent portal.

Cons

It doesn't quite do everything we would like it to do for our business so hopefully it can get there one day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly Krueger

Great software that saves time and Nice people to help anytime needed

2018-03-20

More time to focus on everything else and less time having to do admin work.

Pros

They keep adding more and more integrations so eventually it will all be in one place and I love it.

Cons

I do not like the home page layout as it is a little intimidating to my new staff when training them and they find it confusing. Its okay once you get used to it though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annie Lacey

Customer Service is the best. The response is so quick and everyone is very friendly.

2018-03-21

Pros

The software is pretty easy to navigate.

Cons

We have multiple classes at the same time with the same level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Suzanne Strider

Jackrabbit Swim has helped us streamline our business operations and be better organized.

2018-03-20

Pros

We are able to use it for our swim lessons as well as a swim team. It is nice to use one piece of software for both although it's not perfect for our business model. Support responds quickly even if they are not able to fix the issue immediately.

Cons

I think many recurring tasks could be accomplished with less mouse clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jason Reichard

Product is very versatile and reliable.

2018-03-20

Pros

I really appreciate the versatility, and host of different options and reports and the reliability of the server and ease of use

Cons

There are certain aspects that cannot be changed which is not compatible with my business and I have to do work-arounds outside the software to accommodate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Gaines

We have been using Jack Rabbit for our swim school for about 6 years now! We love it.

2018-02-22

Pros

We love how receptive the company is too making suggested changes/improvements. The customer service staff is great.

Cons

The cost is a little high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Jackrabbit Technologies


Thanks for your help in spreading the good word about Jackrabbit! We love it when our clients get great value from using our software and we hope that you continue to thrive and benefit from your Jackrabbit experience.

Read more
Jackie Sheffield

Amazing, responsive database that makes managing your program very efficient.

2018-03-08

efficiency, more time to spend on other duties!

Pros

The ease of use has to be the number one reason we like it best! Followed closely by the quick response from support when we can't figure something out or have ideas for improvement.

Cons

Can't think of one. Anytime we've come across something that didn't quite work well for us or found something we thought we needed, it was something that was in the works to be rolled out soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Rivera

Easy to use, very manual.

2018-03-26

Pros

Has many resources, easy to look up families and students.

Cons

Unable to customize for our business. General updates sometimes make simple things more challenging or have more steps due to the way our business runs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more