Karmasoft Reviews

I had reviewed at least a dozen software options before finding Karmasoft. They are the only software that gave me everything I needed. From the way I structure my timetable, my memberships and passes, workshops and events, they have really thought about everything. They have actually thought about how a yoga studio operates and have developed features accordingly!

The interface is very different to Mindbody - but I have now been using it since the beginning of Sept and feel super confident and knowledgeable about how everything works.

Tue entire Karmasoft Team truly cares that my studio remains viable. They are willing to help at the drop of a hat when I am struggling.

Occasional delay in responding. This is my fault for not wanting to call/text creator when I have a problem.

Simplicity and robust features. Good marketing tools.

Sometimes there are not obvious features, but guess that comes with every app.

User friendliness, updates are done on regular basis to meet the changing demands, great customer service, affordability

A mobile app linked to Karmasoft is what I am expecting in near future

We have been with Karmasoft since day 1 and they have always been there for us. I always have alot of questions. [SENSITIVE CONTENT] and his team are always responsive and patient. That is top priority for me.

Sometimes editing classes can be clunky. But I they have been working on streamlining operations. And since the new software launched in early 2021 I have seen improvements.

First and foremost Karmasoft's customer service is outstanding! Whenever I had an issue they were quick to respond and eager to help resolve the problem. They were incredibly patient and helpful with implementing this software to manage our Yoga Studio.

To be honest I didn't find any of the interfaces unpleasant or difficult to use. I can't recommend this software enough.

It is easy to use and customer support is excellent.

I haven't come across anything I do not like yet.

I'm new to software like this, but [SENSITIVE CONTENT HIDDEN] has been incredible at walking me through everything. As someone who also isn't great with technology, I find Karmasoft is super easy to use and navigate. The price point of Karmasoft is incredibly competitive compared to some of the big names in the business, but Karmasoft literally does everything they do (and potentially more!) Having to go completely online has been a blessing in disguise and it's been made an easier transition for my students and I with the use of Karmasoft. Whether you're a multi-studio owner, or an independent teacher with a smaller following like I am, Karmasoft will make it much easier to operate professionally. Thank you to [SENSITIVE CONTENT HIDDEN] and your team :)

They're a smaller team so sometimes it can be tricky to get in a time with [SENSITIVE CONTENT HIDDEN], especially now that EVERYONE is rushing to get online with their yoga classes (due to COVID). HOWEVER! [SENSITIVE CONTENT HIDDEN] an absolute legend and will literally give you his phone number for you to get in contact with him for any problems big or small. I've found the whole experience wonderful. I really can't fault them.

This is an easy to use product, something that is pleasant to look at, whether as an administrator, a teacher or a student. Like many products, you need some training, but this software comes with a library of tutorials and if you can't find what you want, the support team responds rapidly with a personal response and often a personal video to help you in the future.

Because it isn't the mainstream software people tend to want it to function just like the major competitor, but Karma Soft has all the functionality that we want. Training the users is a little difficult due to their mind set.

Streamline check in and purchase processing.

Running total class count. Export of student files via excel.

There is nothing that makes this software worth purchasing.

Terrible customer service! Slow response, if any, and unprofessional. Constantly having issues with clients not being able to access accounts. Also, having to track purchases to make sure the money was deposited to my account. I had a client pay with credit card, and the money was never deposited to my account. When I asked customer support where the money was, their response was that they were using...

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It's cheap relative to its features. Online access.

It's cheap for a reason, it's hard to navigate and set up and the support team has not responded after 2 weeks on inquiry on all of their channels. I recommend you use a more known service as even though the features may be similar, you will definitely need support along the way if you're a smaller business and it is NOT easy to use. If you are a dedicated employee at a large company, you could probably use this software, but then why would you use something that's this restrictive over other options like Zen Planner, Mind Body or whatever.

Low cost is really the only thing that is good about it

Awful customer service. Cold and totally unavailable when problems arise

Price and the fact that it was supposed to be easier.

I had more issues from the start than I could ever imagine.

I agree this migration was a mistake from the start and I take full responsibility for that. We should've said NO from the start. I was going on holidays, we had just hired four new employees and my team were busy trying to get everyone up to speed. The client was not fully vested in the migration process. All warning signs I ignored. Lesson learned. We normally provide exceptional service. We failed her. I would like to correct two things I believe are incorrect. 1. You do not need to sign a 3 year contract with Card Connect and Card Connect should not charge you a termination fee. 2. All our reviews are real, including this one.

I like how one can see three sections at the same time- Student, Class and Store. It is easy to use and can do everything we need. We tried Mindbody and lost dozens of students because of problems with that system, mis-charges and system errors. buy Karmasoft becuase it is easy to uses and can do everything we want.

They are constantly improving the software. The one part I do not like is how I have to click 'more' several times on some pages to get to the part I want. It would be nicer to have an option to click it once to load more data, instead of several times.

The customer service is truly fantastic. Their representatives helped me so much in setting the system up. I think the pricing is very fair. It's amazing that they also have an app service. I like the simplicity in setting it up and embedding it in my website.

I'm not crazy on some of the design elements. I think it could perhaps look a little slicker and neater.

Seven years in and having had experience with various software options, I have found Karmasoft to be, hands down, the BEST. The program is efficient and affordable and thorough in its capabilities. Roody is incredibly helpful and quick to respond to any questions or issues.

Across the board, I have been incredibly happy with Karmasoft. One improvement would be backdating unlimited purchases.

So much more user friendly than the leading competition. It is very evident that the product was designed by someone who is actually in the field and knows firsthand what studio owners/teachers want and need, down to the tiniest detail.

The only con I can think of is that more studios don't use it! If more studios knew how awesome this software was, they would never turn back.

I found them to be truly unique software from all the others. I reviewed all the software for yoga/fitness/meditation studios on the market closely and chose Karmasoft.... and so happy I did. I like their overall design the best. I love their dashboard. I love their customer support and their price of service is beyond a great value. Don't pass this one up to try out and evaluate.

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Our rep is so accessible and extremely helpful when I get stuck. The customer service is by far the best - WAY BETTER than Mindbody - and it's the main reason why I'd recommend KarmaSoft to another studio owner. Also, the program itself is super user friendly - almost intuitive - and perfect for my needs

I wish there was access to an iPhone app or an easier way to view KarmaSoft on my iPhone. Currently, I need my laptop or tablet to log into the program, which is not convienient while I am on the road

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