LegitFit Reviews

I am so glad I switched to Legit Fit from Mind Body about a year ago. I find the software a lot easier to use and less cumbersome. Clients can easily book in and even the older once find it easy to use.

Sometimes when I click into a certain day on the timetable it initially shows as blank, I have to refresh by clicking a different tab and go back into the day, if then shows the classes available that day.

Thanks for the review Louisa - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

The software takes care of the mundane but critical elements for our business such as membership/package purchase, bookings and timetable management

I would like to be able to pull reports quickly such as . "How many members are currently frozen" and other variables

Thanks for the review Ruairi - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. You should be able to filter all frozen members if you need to! Go to Services, then memberships and you'll see a filter button on the right-hand side above the list view. I hope that helps! Ryan Co-founder & CEO

I found it hard to find something I actually liked and so did the members!

I have emailed the staff member with feedback.

Hi Dean, thanks for the review - really appreciate the feedback. I know one of the team has been in touch but I'd love the opportunity to speak with you one-to-one to learn more about your experience and how we can improve. Thanks, Ryan Founder and CEO

This system frees up so much of my admin time, so I can actually train people. Clients love it, recurring payments are a breeze and waiting lists are automatic

No cons to note, the guys are always so quick to answer any queries, or minor bugs

Thanks for the review Paul - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Time saving, easy to use interface, great support, really nice company to deal with, very competively priced for a product that ticks all the boxes, saves me time and stress,makes me happy

None, for what we need it for, it does the job admiringly

Thanks for the review JJ - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Our company swapped over to use LegitFit from our other booking system a few months ago and have found it very user friendly and great so far. The customer service is excellent too, you get replies to any questions very quickly.

I would like to be able to do partial refunds. Very minor issues.

Thanks for the review Emma - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Very easy to set up and amend pricing and schedule

There isn’t an App available yet but the website is sufficient.

Thanks for the review Brian - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. The app is live anyway now so hopefully that makes things even better for you! Ryan Co-founder & CEO

It is extremely easy to use and has everything required to run a hassle free booking system.

There is nothing I don't like about LegitFit, everything is pretty much taken care of to s fantastic standard

Thanks for the review Chris. Glad to hear things are going well for you! Ryan Founder & CEO

Clarity and visibility of monthly revenue. Ease of reporting. Ease of usage for the client

Communication between client and trainer could be improved.

Thanks for the review Karina - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

How easy it is too use and flow by getting daily reports

Not been able to cancel if membership or members cancelling right up to the class time there should be a cut off window that stops them from doing this

Thanks for the review Mark - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. I will get someone to reach out to you about changing the cancellation window. Ryan Co-founder & CEO

I find legitfit very easy to use, and I wouldn't be that tech savvy. Minimal buttons and it just makes sense

The only downside is the cost, a little pricy but good service

Thanks for the review Stephen - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

I love how easy it is to set up and how easy it is for clients to use

I would love to see a feature where clients could use the app on their phone to be scanned when coming into the gym. i.e if a new customer purchases a pass and walks into the gym, there is no check in process unless I log in and see if they have purchased it I think it would be a great idea if there was a scan option linked to the app where we had a scanner attached to laptop that they need to use when coming to the gym or classes

Thanks for the review Leonard - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. The scanner is live by the way! I'll get someone to reach out soon! Ryan Co-founder & CEO

A few things come to mind... Ease of use of Legitfit has been key, the App is clean and easy to use Support on any issues is fast - big plus clients are able to get support also, not just left to the business

My only con would be the rates Stripe charge are becoming ridiculous

Thanks for the review Grainne - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

I like the lightweight nature of it. the ability to quickly drag and drop and clone classes is great. Saves a lot of time when we're setting up a new timetable for the gym.

It's vert convoluted for people to be able to just connect with us... at the moment new people have to go to vknggyms.com and then our membership page... then they have to click the yellow link.... then they have to click the 'connect' link in the top right. if they previously received an invitation email from us then they can't complete the connection and we have to manually intervene and send the...

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Thanks for the review Ronan - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. As for the connection piece, there might be an easier way to set this up! My team or I will touch base soon! Ryan Co-founder & CEO

The ability to gauge how busy classes and the gym would be on a daily bases. It was great when covid restrictions were in place to limit the amount of participants in the gym on an hourly basis. We have since stopped this when restrictions were eased. We also use the app as a way of class/gym participants toi buy session via debit card as we do not have a credit card facility on site.

When applying services to a client that may have bought membership for there months in the gym you have to apply a month worth of services in the app that automatically renews monthly and then physically cancel the services when the membership is up. It would be great if you could apply services from a certain date to a certain date depending on membership type bought within our gym.

Thanks for the review Eadaoin. Glad to hear things are going well for you! I'll take note of the custom membership end dates and bring this up with the team. Thanks for the suggestion. Ryan Founder & CEO

It is easy to use and very user friendly. I would have some older clients who wouldn’t be very tech savvy, but they find the app easy to use.

From experience using many other software of the years things like auto notifications would really help. I also like how other software send a birthday email to each client. It shows another level of care.

Thanks for the review Keith - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. I'll take note of the notifications and birthday emails... I really want to get these kinds of things into the roadmap. We have a roadmap session coming up soon so look forward to your input! Ryan Co-founder & CEO

Very easy to use and always have help whenever it's needed with speedy responses. Quite a simple software with not too many moving pieces. I have used other software and have always had issues so I am happy out.

There are no links or buttons to free classes for social media etc.

Thanks for the review Nils - we really appreciate the feedback. I'll have a look into our roadmap and let the team know about this suggestion. Ryan Founder & CEO

I switched from Mindbody in 2021 and Legit Fit have been excellent! The software is very easy to use and has some additional features which are beneficial

A few little technical glitches but nothing too serious.

Thanks for the review Marc. Glad to hear things are going well for you! Ryan Founder & CEO

Ease of use for me and for my clients. Information very accessible

Could do with a few more features on all the facets.

Thanks for the review Alex - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. We will be running a product roadmap session with customers soon so please bring any features to our attention! Ryan Co-founder & CEO

The software is easy to set up. It has all the functions I need, looks professional and is very user friendly.

None I can think of. If there has been a feature that Mindbody had that LegitFit doesn't for example 'scheduling a closed business day'. You can just cancel/delete the classes for that day and that gets around this issue. There are always ways around what you have been used to.

Thanks for the awesome review Kelly! I'll be sure to pass this on to the team. Ryan, Founder & CEO

It makes my life so much easier to run my business.

Sometimes students are able to book sessions when no membership has been paid.

Thanks for the review Paul. Glad to hear things are going well for you! Ryan Founder & CEO

Monthly memberships, clients being able to book in and cancel sessions for themselves.

Initially getting people signed up, having to take there email and info, then they were having issues receiving the email to set up ther account etc, but now they can get set up themselves and have access to the timetable without a login

Thanks for the review Aidan. Glad to hear things are going well for you! Ryan Founder & CEO

Very easy to use, support are very good and come back to any questions you have very fast.

Font have any problems with the software as it does what it says

Thanks for the review Garrie. Glad to hear things are going well for you! Ryan Founder & CEO

Easy to use software and amazing client support, a

At the moment it has a web-app which works great, but having an app-store app some day could be nice.

Thanks for the review Sjoerd - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

LegitFit has been a game changer for my business. The session scheduling and management has been vital for the day to day running of my business. Along with the payment/membership system has really enhanced revenue. No more missed payments.

I’m very happy with the software, as of right now nothing is missing for me.

Thanks for the review Josh - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO