Member Solutions Comparison

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Overview

Member Solutions is a cloud-based membership management software for use by fitness clubs, personal trainers, yoga and pilates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(68)

5

4

3

2

1

40

9

7

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

Thank you Member Solutions. M very happy to be a client and appreciate you helping me grow my business.
From the ease of use with the web interface to, to the reporting and with the contact to the customer service team everything has been fantastic.
Customer service excellent, Website Excellent, All around #1 Company and Personnel. I would and have recommended this company to many people, who are very pleased I did.

Cons

There is a disconnect between their two companies and whenever there was an issue each would blame the other. I could give countless examples of their incompetence.
The experience with Member Solutions has been a colossal waste of time, money (we lost about $30,000 because of them), and energy. The customer service is horrendous.
If a customer is set up for auto pay on credit card, their payment still defaults to cash when you attempt to pay if card was declined. No system for retrying all failed cards.
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features40
  • Activity Dashboard
  • Activity Management
  • Administrative Reporting
  • Appointment Management
  • Attendance Tracking
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Class Scheduling
  • Commission Management
  • Communication Management
  • Contract Management
  • Data Visualization
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Facility Scheduling
  • Instructor Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Capture
  • Lead Management
  • POS
  • Recurring Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Student Portal
  • Website Integration
  • Widgets

Integrations

  • Total integrations2
  • AWeber
  • Authorize.net
  • Braintree
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • QuickBooks
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation