Member Solutions Pricing Plan & Cost Guide

Member Solutions

Martial arts & fitness membership management software

4.03/5 (66 reviews)

Member Solutions Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

For pricing information, contact Member Solutions directly.

Competitors Pricing

Club Sentry

Starting from: $395.00
Pricing model: One-time License

Compete Club Management

Pricing model: Subscription

Fitbot

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

RecDesk

Starting from: $1800.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Nudge Coach

Starting from: $100.00/month
Pricing model: Subscription

Pricing Comparison

How does Member Solutions compare with other Recreation & Wellness apps?

Subscription plan?

Member Solutions



100% of apps offer a
subscription plan

Free trial?

Member Solutions



86% of apps have a
free trial

Freemium plan?

Member Solutions



29% of apps have a
freemium plan

Pricing Comparison

Recreation & Wellness app prices shown are $/month

Please note: For comparison purposes the price for Member Solutions has been scaled monthly. Actual price is $/per year




Member Solutions Pricing Reviews

Pros
  • Ease of low maintenance with ppl being able to book and pay all at once. It is easy to log on most of the time
  • I like the color and Graphics, they are easy to read. As a non-tech type person I find the Volo system intuitive and pretty user friendly. It is fairly easy to adjust price discounts and to process refunds.
  • From day one, I started my customers billing with Member Solutions. I have never had to follow up with delinquent payments, past due customers, and I get paid on time every time, each month. It saves me a lot of time not having to worry about money coming in and being able to focus on my business instead of chasing down payments. Best of all, Member Solutions has the best customer service. I feel like they are part of my business and couldn't do it without them.
  • Professional Service: My new clients get an introductory email from Volo welcoming them and confirming their first appointment - making a great first impression. Solid Business Practices: Volo shows my current clients a record of how many sessions they have completed, their invoices, and their upcoming schedule. Save Time: I can quickly scan my sales, member information, and schedule, which means I have more time to train! Why Volo? I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.
Cons
  • I have not found any cons with this.
  • You only have the option to cxl a class directly before the class or 24 hours prior. It is a HUGE disatifier
  • There seem to be some picky details - like contract dates that seem difficult to fix by myself and require assistance from help suppor person
  • Easy to use, great price, amazing customer support who answer your questions via chat or phone and view your screen with you to demonstrate.There is nothing I would change about Volo - it's incredible!
75%
recommended this to a friend or a colleague

11 reviewers had the following to say about Member Solutions's pricing:

Marcela Okumura

Disappointed customer in Toronto

Used daily for 2+ years
Reviewed 2017-01-06
Review Source: Capterra

I have been a volo customer for 4 years. I decided to sign up with volo because it was a Canadian company that offered great prices and amazing customer service. They just increased their prices without letting customer know. Last month they charged my credit card without my approval. When I called in they said sorry we increased our prices and now we charge in USD not CAN anymore! I want my money back and I am looking for a new affordable software for my small business.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Jeff N

I thought I'd save a couple of $$ ... But what a pain in the A$$!

Reviewed 2015-08-06
Review Source: Capterra

I began to transition away from Member Solutions to use a popular software application that contained a self-billing feature. I admit, with a school my size, the cost savings sounded attractive and with my delinquency fairly low, I thought I was making a smart business decision. This was a HUGE mistake. It didn't take long for me to realize that not only was our focus shifting away from what made us successful but the vibe at our school was changing too, mostly with staff ' Now having to become bill collectors. It's very difficult to quantify the cost these changes has had on our business but I know that Member Solutions is the best value for our dollars spent.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Laurie Barnetson

Have been using for billing for a few years

Used weekly for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

Ability for clients to register themselves and ability to process sales without POS machineI like the color and Graphics, they are easy to read. As a non-tech type person I find the Volo system intuitive and pretty user friendly. It is fairly easy to adjust price discounts and to process refunds.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Charlene Carroll

Fitness Business Software that is easy to use, and saves you time and money!

Reviewed 2012-11-13
Review Source: Capterra

I am the owner of Dexterity Fitness, and my company's motto is to 'train smarter, then harder.' Thanks to Volo, I now 'work smarter so I can train harder!' As trainers we enjoy working with people, not paper. And Volo gives us more time to do just that. Sometimes in business you have to spend money to make money, and this was definitely money well spent.Professional Service: My new clients get an introductory email from Volo welcoming them and confirming their first appointment - making a great first impression. Solid Business Practices: Volo shows my current clients a record of how many sessions they have completed, their invoices, and their upcoming schedule. Save Time: I can quickly scan my sales, member information, and schedule, which means I have more time to train! Why Volo? I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Raquel Prendkowski

Decent but needs more options

Used daily for 2+ years
Reviewed 2018-04-15
Review Source: Capterra

Ease of low maintenance with ppl being able to book and pay all at once. It is easy to log on most of the time

Read the full review


Member Solutions

Martial arts & fitness membership management software

Jeff Grote

Best business decision I have ever made

Reviewed 2013-05-14
Review Source: Capterra

I would HIGHLY recommend using Member Solutions for any business that accepts automated payments. They really are worth the cost, no matter what size your business is.From day one, I started my customers billing with Member Solutions. I have never had to follow up with delinquent payments, past due customers, and I get paid on time every time, each month. It saves me a lot of time not having to worry about money coming in and being able to focus on my business instead of chasing down payments. Best of all, Member Solutions has the best customer service. I feel like they are part of my business and couldn't do it without them.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Kathy Lane

MyVolo has always been a bit clunky, but it worked for our needs- now it simply doesn't work for us

Reviewed 2016-01-29
Review Source: Capterra

After 16 months of use and system faults that we dealt with, MyVolo has rolled out a few new "upgrades" that simply do not work yet. I am constantly getting "page not found errors", printing problems, accounting errors (not on my part), faulty invoices made. I can't run my business. They tried to "put me back" the way it was and now I can't print membership contracts and I get even more errors. Before the upgrade this month, we used the system in a primitive way, but we were happy. The live support feature was/is nice; the price is competitive, the card key features are helpful to our business. I just want myvolo back.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Lacey Schofield

Overall good system and great customer support.

Reviewed 2017-01-24
Review Source: Capterra

We used the system for about 6 months and switched to another system but ultimately switched back because of the customer support as well as the accountability of the system. MyVolo is more transparent about cost and send monthly statements which allows us to better track our income.

Read the full review


Member Solutions

Martial arts & fitness membership management software

Gary Berger

Member Solutions will free you up to do what you love to do - teaching martial arts.

Reviewed 2015-06-04
Review Source: Capterra

Member Solutions has serviced my business, The Baltimore Martial Arts Academy, since its inception in 1996. Over the years, I have been approached by other billing companies such as EFT, Martial Soft, Mind Body, Kicksight. and others. All of these other companies claimed they could save me money and offer better service for my business. This could not be further from the truth and was obvious to me even after a few minutes on the phone with them. If you are just starting your business, I can promise you that you will have delinquent customers from time to time. If you are already in business, you would agree with me that a 10% delinquency rate is typical. Dealing with delinquencies is not fun and not something you want to spend your time doing. Let the professionals at Member Solutions handle this for you and pay the extra money ' it's worth every cent. I once received a phone call directly from Joe Galea, an executive officer of Member Solutions and at the time an owner. He called to simply touch base and ask me what I thought about the service that I had been receiving from Member Solutions. We talked for almost 45 minutes and afterwards I felt like I made a friend. Once even Joe's mom called me for the same reason! This warmed my heart and made me feel truly valued not only as a customer but as a person, you can't put a price on that. My wife and I also met Joe in person at a Member Solutions event in Philadelphia. I can tell you that he is a genuine and a sincere person and he really does care about his clients. Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver. She calls me at least once every month just to ask me if there is anything that I need to discuss concerning my account. Whenever I have a question or an issue I call Annette directly and she is always available. In fact, Annette usually preemptively calls me before I even know I have an issue! You can ask my wife, Annette has saved my butt many times. She is awesome! If you're considering handling billing on your own ' don't. If you considering another billing service ' don't. Member Solutions will free you up to do what you want to do and what you love to do, teaching and sharing martial arts with your students.

Read the full review


Member Solutions

Martial arts & fitness membership management software

David Ross

28 years in this industry and MSI is the best service I have ever used

Reviewed 2016-04-26
Review Source: Capterra

I began teaching martial arts in 1988. Over the years I have used literally every single "ABC" organization for billing in this industry, and several outside the martial arts industry. Every single one left me with a bad taste in my mouth, but I assumed that there was no real option. In 2009 I was reorganized my business. On the advice of a brilliant mind in this industry, Michael Parrella, I gave MSI a call. Honestly, I would not have done it if it wasn't for who was recommending them. To say I was shocked would be an understatement. I have used them ever since that day. To put this in perspective, as my business grew I began sighing between 60 and 75 contracts per month. I was a small, low tech school learning how to suddenly handle "success". MSI has always been there for me. And the service has been incredibly reliable. An easy to use web site and excellent support staff. Not just efficient but friendly. And finally, when I had a medical emergency in my family, MSI was there for me. I don't think , wait let me say I KNOW, no company would have been there for me that way. I can not adequately convey how happy I have been and strongly recommend MSI to anyone in our industry

Read the full review


Member Solutions

Martial arts & fitness membership management software

Dmitry Gerasimov

CS Nightmare

Reviewed 2016-04-19
Review Source: Capterra

Working with MS was a customer service nightmare. When our business signed up to use their service, we were promised a comprehensive point-of-sale and lead management software solution (MyVolo) and full billing and account servicing (Member Solutions). What was not disclosed to us was that the software company (MyVolo) had only recently been purchased by the billing company (Member Solutions) and the two were practically acting as separate entities. This turned into a customer service nightmare as there were two completely CS departments that did not communicate with each other. On top of the immense amount of CS issues, the software was only partially functional with the billing side and thus many members of our business ended up with double charges, over charges, etc. Furthermore, Member Solutions did an incredibly poor job of collecting payments from our members and ended causing a massive deficit in our monthly income (we later hired a part-time account manager who worked independently to collect over $10K in overdue payments in a matter of weeks.) On top of all this, their Customer Service reps were incredibly rude and unhelpful. Steer clear if you value your customers and your sanity.

Read the full review


Member Solutions

Martial arts & fitness membership management software