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My PT Hub vs Avail Comparison

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Overview

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

Category Leaders

Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,789

707

91

7

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

96

43

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I love how easy it was to enter clients, how easy it was to keep track of them and how easy it was to enter their programs and even making a program that more then one person can join.
The customisability to branding is fantastic and the way you can edit and add your own instructional videos works great.
I love the ability to have a database of clients with customer notes. I love the ability to set macro targets for customers either by the gram or the percentage.

Pros

The features it has work well and they have a more solid foundation in there product than any of the other offerings I explored. Avail has a great product in what feels like a budding market.
Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now.
Customer service has been friendly and effective. I continue to use the software and hope to expand my rental portfolio using this software.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

Cons

I worry that when I respond to a rental inquiry using the web platform my response is landing in junk or spam mail, but no way to confirm that I'm aware of.
And navigating what payments have come thru. I hate having to wait to get paid in a few days.
No app yet and communication Via email to applicants was a bit confusing.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features108
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Background Screening
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check Processing
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Library
  • Contract Drafting
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Life Coaching
  • Maintenance Management
  • Maintenance Scheduling
  • Meal Planning
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Trainer
  • Owner Portal
  • Patient Management
  • Payment Processing
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Recurring Tasks
  • Reminders
  • Rent Tracking
  • Repair Tracking
  • Residential Properties
  • SSL Security
  • Sales Automation
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • Transaction History
  • Transaction Monitoring
  • User Management
  • User Profiles
  • Vacancy Management
  • Video Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features47
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Background Screening
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check Processing
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Library
  • Contract Drafting
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Life Coaching
  • Maintenance Management
  • Maintenance Scheduling
  • Meal Planning
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Trainer
  • Owner Portal
  • Patient Management
  • Payment Processing
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Recurring Tasks
  • Reminders
  • Rent Tracking
  • Repair Tracking
  • Residential Properties
  • SSL Security
  • Sales Automation
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • Transaction History
  • Transaction Monitoring
  • User Management
  • User Profiles
  • Vacancy Management
  • Video Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations5
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrations1
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

Share this review:

My PT Hub logo

My PT Hub

Imperfectly perfect for my business

Reviewed 3 years ago

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Pros

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric...

Cons

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Vendor response

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review! My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :) https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/ When you add a files to a schedule, this will not...

My PT Hub vs. Avail

See how My PT Hub and Avail stack up against each other by comparing features, pricing, ratings, integrations, security & more.