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My PT Hub vs Gym Assistant Comparison

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Overview

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

Category Leaders

Gym Assistant is an on-premise club management software, which helps small to midsize gyms, fitness facilities and health...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

599

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.7K

5

4

3

2

1

1.8K

749

100

12

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

151

5

4

3

2

1

102

40

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.
So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.
I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.

Pros

Gym Assistant has been absolutely wonderful overall. I love the company and would recommend it to anyone.
The ease of use was most astounding and the few times that I needed assistance it was fast and helpful. I can look to see my financials with a couple keystrokes.
Their customer service has been outstanding. We are always able to get the help we need within the hour if not sooner, even on weekends.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

Cons

There was nothing glaring that stands out as a bad feature.
The desk card reader didn't work most of the time, reports were hard to navigate, member visits each month are highly inaccurate, and the dual monitors are a problem.
It’s An old interface, it doesn’t have any mobile support , and to get multiple computers to access the system is a pain.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Feedback Management
  • File Sharing
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • For Martial Arts
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Management
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Patient Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Real Time Data
  • Real Time Notifications
  • Recipe Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Visitor Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Feedback Management
  • File Sharing
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • For Martial Arts
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Management
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Patient Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Real Time Data
  • Real Time Notifications
  • Recipe Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Visitor Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations5
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings
  • Total integrationsN/A
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

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Humberto R.

Health, Wellness and Fitness, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

Personal Trainer exceptional software.

Reviewed 4 years ago

I have been impressed with this company from its inception because of their customer service response. They go out of their way to respond to my questions immediately by using their onscreen chat. They are very professional, knowledgeable, kind and courteous. In addition, they are always improving their customer/client software platform to make having this business enjoyable. Thank you My PT Hub.

Pros

The versatility of the different categories is fantastic. The ability to set up packages and credits allows clients the ability to shift funds to tailor their needs and wants seamlessly. Customers enjoy the countless videos reminding them of the exercises they need some review is brilliant. Ease of payment is a plus. Thank you My PT Hub.

Cons

Need more female videos demonstrating the exercises and proper gym equipment movements.

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James A.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

Great for online training and keeping track of members

Reviewed 4 years ago

Use it for in gym and online training

Pros

The software is easy to use and connects well with members

Cons

I have no cons as of now. It has been a good experience.

Vendor response

Thank you for your review, James! If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :) https://support.mypthub.net

AW
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Andi W.

Health, Wellness and Fitness, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

My PT Hub logo

My PT Hub

Infrequent user

Reviewed 2 years ago

Ok

Pros

Health screening I’m going to add your own exercises

Cons

The look of the standard photos, no normal looking people all gym bunnies

Vendor response

Thank you for your review, Andi! If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help

KH
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Kimberly H.

Health, Wellness and Fitness, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

My PT Hub logo

My PT Hub

Impactful

Reviewed 9 months ago

again, PT Hub is a great way to be up with the "times" and impress my clients. They love having everything right on their phone!

Pros

i enjoyed that i had a way to really make my business stand out having this software for my client's workouts and nutrition!

Cons

Some clients couldn't get the workouts to actually come up on their phone while in the gym

Vendor response

Thank you for your review, Kimberly! If you or your clients ever need any help, please do get in touch.

SG
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Steven G.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

Good for converting my gym to online

Reviewed 3 years ago

This has helped me transfer my gym business to an online service needed in these social distancing times. I’d probably use this to keep developing programs for clients that work remotely and keep them engaged with the gym

Pros

I really liked the availability of the programs where I didn’t have to create much content in some areas. The support was not too far away and always helpful

Cons

When creating programs, sometimes they wouldn’t populate areas properly and made errors in my programming which was time consuming to fix Some areas are complex and not user friendly, but after helpful support, explained things a lot better Could be more user friendly for clients when starting workouts that a timer is set to the software which prompts the client and motivates them a bit more

Vendor response

Thanks for taking the time to write a review for mypthub, Steven, it is much appreciated. If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

CJ
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Claire J.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

Everything I need for creating an online client profile

Reviewed 4 years ago

I wanted to reach out to clients who didn't want to come to the gym or couldn't afford a PT. This is enabling me to do exactly that! I still work in a gym but want an online client base too.

Pros

Pre written programmes Ease of linking, duplicating or creating a workout for clients Easy to keep in touch with client multi select exercises when creating a workout The auto micros for clients when they fill out their details

Cons

Some example packages would be good When creating a workout or exercise being able to attach a video or photo straight to it would be good when selecting how the exercises will be performed its a bit structure some way of creating your own would be great so I can do say EMOM exercises or something Being able to advertise my page through using a link instead of needing their email to do so.

Vendor response

Hey Claire, thank you for your review! If you head over to our support portal, you will be able to check out all of our FAQ's, contact our support team and even raise feature requests :) https://support.mypthub.net/

AN
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Anna N.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

The One!

Reviewed 3 years ago

It has been so easy to use. It was exactly what I was looking for and more. I cannot wait for my clients to fall in love with it also.

Pros

Tutorial videos for clients who are new the gym is awesome. Super reasonably priced, easy to navigate, great programs.

Cons

I am still confused on how to give the link to my clients, but that is not at the fault of the software. I just havent navigated it enough to find out yet.

Vendor response

Great to hear that you have found the one! If you need any help navigating, Anna, please do email our support team at support@mypthub.net and we will be more than happy to help.

MC
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Matt C.

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

Great App

Reviewed 4 years ago

Great experience easy to use and intuitive app to help me keep on top of our gym members.

Pros

Keeping track of everything you are doing with you clients could not be easier. The perfect tool to aid progression and keep your mind clear to do what is important.

Cons

Nothing the app works great I do not have anything negative to say.

Vendor response

Thank you for your review, Matt! If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :) https://support.mypthub.net

sb
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sam b.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

My PT Hub logo

My PT Hub

simple and professional

Reviewed 5 years ago

saved me time

Pros

clients get closer attention than using a boring spreadsheet which is what i used to do! much more professional and it makes it easy for me to assign diets and programs. Also i could do online personal training by using this app and for under 80 pounds, it's really good, less than 7 pounds per month

Cons

Other pts have it at my gym now, which maybe makes my business less individualised, however, clients are still really happy

DH
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Davide H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

Great product

Reviewed 4 years ago

mypthub is a great all-round gym software for tracking, booking, bills and online training. I recommend

Pros

great value, lots of features that can be used to increase revenue and client retention

Cons

lacking support for further languages, only English

Vendor response

At My PT Hub we want to ensure that you do do have to integrate any third party softwares, within My PT Hub you can track your clients, take payment, give workout and nutrition plans and more! If you need any further help, Davide, please do pop us an email to support@mypthub.net and we we will be more than happy to go through anything with you :)

CM
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Callum M.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

MyPTHub Review

Reviewed 3 years ago

It's an amazing way to make your business look very professional with a little amount of work

Pros

It's great to have one single place for all of your personal training requirements, both inside and outside of the gym

Cons

The hardest part of this software is adding in workouts and meal plans that don't fit within the traditional workouts already listed on the website. It can be very time consuming creating new exercises and meal plans

Vendor response

That is exactly what we want to do, have everything in one place for both you and your clients! In the following link, this will show you a pre-recorded webinar and walk you through all the features, which i hope helps you navigate around the software - https://www.youtube.com/watch?v=ZGNLQkw6rlY&feature=youtu.be

JB
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Joseph B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

Absolutely phenomenal PT App.

Reviewed 5 years ago

Organization, a all in one HUB for my PT clients and business.

Pros

I love how the software covers everything. It doesnt matter if you have your own business or work at a gym.

Cons

The mobile app could stand to be just a tad bit more intuitive. There is a tad bit lack of direction when first beginning to use the app on how to do some of the basic functions.

mm
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mark m.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

fantastic

Reviewed 5 years ago

great for my cliets

Pros

Easy to use and great plans for clients. Perfect for online and in gym trainers to help grow and organise their business.

Cons

No cons were added to this review

TS
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Tudor S.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

Great software

Reviewed a year ago

I began using My PT Hub with my gym clients and offer them a training plan for when we are not training together. Continued using it even after I quit my gym job and moved into online training. It's a good app but it can look a bit better.

Pros

I really like the way the app was organised.

Cons

The graphics could have been a little bit better.

Vendor response

Thank you for your review, Tudor! If there is anything we can ever help you with, please do get in touch with our support team :)

DB
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David B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

I used the free trial and was offered great support from the offset. The site is so easy to use.

Reviewed 5 years ago
Pros

The software is so easy to use from an administrator to client. The feedback from clients is awesome and we can track everything from when exercising to nutrition.

Cons

The only downfall of the software is there needs to be a few more exercises using all different equipment found in a gym.

dL
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dave L.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

a very happy gym owner

Reviewed 4 years ago

this system is helping us to run our gym a lot more smoothly and freeing us up to do other things

Pros

very straight forward and easy to use this system

Cons

there are none that i can think of at the moment

DS
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Dan S.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

A great way for managing clients!

Reviewed 6 years ago

I've used my PT Hub for about 4 weeks now, its been a great way to manage the progress of my clients over time, and to keep notes on their progress

Pros

Its in my pocket, and i can review with clients right in the gym and set them new goals based on their previous results

Cons

I would like a few more features to manage client subscriptions

CD
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Craig D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

some questions

Reviewed 4 years ago

great, reliable, easy to use

Pros

easy for clients to understand the functionality

Cons

some gliches with the weight history with the kg to lbs translation, the font and borders are too dim, no gym check in system...or do you?

Vendor response

Hey Craig, The check in system we have is that anytime one of your clients logs an activity, this will appear on your 'Recent client activity feed' which will be the clients check in :) If you need any help with the clients measurements and with the font and borders, please do pop us an email to support@mypthub.net and we will be more than happy to help!

jw
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jacquelyn w.

Supermarkets, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

The Best

Reviewed 6 months ago
Pros

For Small Companies My Favorite Place Uses This In I Love I Don't Like Going To Crowded Places Like The Gym But This Helps A Lot

Cons

No Problems At All With This Product I Love It

Vendor response

We love that you love it! We will keep improving and adding to My PT Hub, so you and your clients always have a great experience.

HM
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Hlalanathi M.

Accounting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

My PT Hub logo

My PT Hub

My PT Hub Review

Reviewed 6 months ago

I'm truly satisfied, i'd rate 7/10

Pros

affordable software, easy to use and it's payment integration. Able to manage multiple training coaches all in one app, even gym owners or nutritionists

Cons

customer service is bad in other places and not realtime

Vendor response

Love that it is easy to use for you! Our support team are here for you 7 days a week, you can contact us via email, live chat and even book in a phone call. If there is anything we can ever help with, please do reach out.

MB
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Melissa B.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

My PT Hub logo

My PT Hub

Great features. Everything I need in one place!

Reviewed 3 years ago

I've been using MY PT Hub for a couple of weeks. It's easy to use and will be great for making my clients experience very customized!

Pros

I really like how the workouts and nutrition programs have great examples to work off of. The nutrition database is amazing too! Very much similar to myfitnesspal but it's great to have that included in the app.

Cons

There could be more bodyweight exercises. I find that I will have to make my own. The exercise videos are very much catered to gym equipment.

Vendor response

Thank you for taking the time to write a review, Melissa, that's exactly what we like to hear 'Everything I need in one place!' My PT Hub has over 7,500 exercises, which we do have a good bunch of bodyweight exercises. However, as mentioned you can always create your own but we will be adding more soon :)

AR
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Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My PT Hub logo

My PT Hub

It makes keeping track of my clients information, goals and programmes so much easier.

Reviewed 5 years ago

Ease of use, portability and less paper!

Pros

It gives you everything you need to offer personal training, whether your self employed or under a gym, without the fluff things you really don't need.

Cons

So far, I haven't found things that I really don't like. It has a message feature that I think is a "nice to have" but is the only thing I find unnecessary for me personally only because I just use texts and whatsapp.

rm
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ross m.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My PT Hub

Fantastic way to build my online and gym PT business

Reviewed 5 years ago
Pros

The ability to modify and make the app my own. Having such a busy gym with over 90 clients to PT weekly this is a god send.

Cons

Nothing just yet. I find that my pt hub has everything i need to make not only my clients life easier but also my staff.

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Alex A.

Utilities, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My PT Hub

Costly but great trainer software

Reviewed a year ago

Overall it is great. It highly recommend.

Pros

The ability to use My PT Hub and get in shape is fantastic. We have this in our Gym and everyone is always taking advantage of it.

Cons

The cost is exclusive to larger companies

Vendor response

Thank you for your review, Alex, it's great that My PT Hub can be everything you need for your business!

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peter g.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My PT Hub

its an overall great app. i love the features and support. kinks still need to be worked out

Reviewed 5 years ago
Pros

that its my own personal assistant that i don't have to pay hourly. Overall a great and organized app

Cons

I dislike that the referenced workouts don't have a category to go under. like the booty program is all spread out and i have to scroll all the way down to the workout i need to edit or review rather than it being in a drop box or something. lets say i have 12 week program and weeks 3 and 6 are the same. I would like a dual window to compare week 3 with week 6 to make adjusting the program easier.

RT
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Roberta T.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Total Package!

Reviewed 2 years ago

Fantastic! If you should need tech support there is a wonderful lady who is patient, kind and funny. She will not make you feel like a dummy.

Pros

I am a dingbat when it comes to computers but the set up was pretty easy. Gym Assstant allows you to customize everything ie; member fields, plans, financial reports, member communication and employee access.

Cons

Really, No difficulties except for my own.

Vendor response

Thank you for your overall positive feedback about Gym Assistant software. We design our software to be easy to use and help you manage your business more efficiently. Glad to hear you enjoy your technical Support experience with us too! We appreciate your business - Gym Assistant

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Will F.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

24 hour fitness

Reviewed 2 years ago

I have had no trouble in 5 years with my software

Pros

Easy and complete for my 24 hour fitness needs

Cons

I would like to have an app on my phone linked to my gym assistant to process payments and open door when I’m off site

Vendor response

Thanks for you positive feedback. We are glad you are satisfied with our Access Control system from Gym Assistant. Our Support team will reach out with some information about remote access. We appreciate your business. - Gym Assistant

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Dawn A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Gym Assistant

Reviewed 2 years ago

I've had it for roughly 15 years and have been very pleased with it's ease of use.

Pros

It's a very simple program to maneuver thru.

Cons

I wish I could do my billing through Gym Assist

Vendor response

Thank you for your positive feedback about Gym Assistant software. We are glad you have been a satisfied user for over a decade. And yes you can do your Billing through Gym Assistant software, our Team will contact you to provide further information and hopefully help get you started saving a lot of time! We appreciate your business, thank you - Gym Assistant

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Shanica R.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gym Assistant

Excellent software

Reviewed 2 months ago
Pros

Membership Management, Easy to set up and use

Cons

The inability to customize certain documents with my gym name

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use. We will have our technical Support team help show you how to easily customize documents. We appreciate your new business this year and beyond! - Gym Assistant

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Michael D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Awesome Company That TRULY CARES !!!

Reviewed a year ago

over all the 15 Plus years. Tech support has been wonderful. The owner of the company literally spent 2 full days helping me get our access control for our door systems up and running after a rare door controller failure.

Pros

It is easy to use and easy to train new employees on.

Cons

I have had ZERO Bad experiences with My Gym Assistant Products.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use and backed by "wonderful" technical Support. We appreciate your business over the past decade and a half+ - thank you! - Gym Assistant

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Scott R.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

User friendly and efficient.

Reviewed a year ago

Great. No complaints.

Pros

It is super user friendly. It is easy to figure out even with no training. So if someone needs to do something and they aren’t a regular user…. They can still easily figure it out.

Cons

I can’t think of any drawbacks off the top of my head.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are pleased you find our software "super user friendly". We appreciate your business over these past couple years and beyond - thank you! - Gym Assistant

PK
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Phillip K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Gym Assistant is a Must

Reviewed 3 years ago

I have nothing but good things to say about the software and the company that makes it.

Pros

Ease of use and old school customer service.

Cons

Nothing to say negative about the software. It works for my businesses perfectly.

Vendor response

Thank you for the generous feedback. We are certainly glad our Gym Assistant software is able to serve all your outlets so well. We sincerely appreciate your business and continuing to serve your operations. Thank you - Gym Assistant

JC
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Jeff C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Company software

Reviewed 3 years ago

Had system for 8 years and have been very pleased with product.

Pros

Works great for my business and takes care of all my members needs.

Cons

Nothin at all, we love the product. Also will continue to use it.

Vendor response

Thank you for your generous feedback. We are glad our Gym Assistant software works great to manage your member data for your locations. We appreciated your business and look forward to continue to serve you. Thank you! - Gym Assistant

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Stephanie M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Great Software!

Reviewed 3 years ago

My overall experience has been good. I feel that the software is a good value, I like that it's a one-time purchase of the software and isn't something that I have to pay for monthly forever. Customer support has always been very helpful, very friendly, and very quick to respond.

Pros

Gym Assistant and Pro Shop are very user friendly and have all of the features that I need.

Cons

I have had some issues with the GateKeeper software not responding and freezing up. My understanding is that my problem is a bit of an anomaly and we've found a way to work around it, but it's still kind of annoying.

Vendor response

Thank you for the detailed feedback. Glad to hear you value our software and service. We will have our Technical Support Team reach out to you about improving your GateKeeper performance, hopefully there is more we can do. We appreciate your business and support. - Gym Assistant

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Evie T.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use