OneFitStop Features

OneFitStop

The complete FitStack to power you fitness operations

4.24/5 (17 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
File Sharing
Fitness Assessments
Fitness Plan
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Payment Processing
Point of Sale (POS)
Progress Tracking
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reservations Management
SMS Messaging
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
File Sharing
Fitness Assessments
Fitness Plan
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Payment Processing
Point of Sale (POS)
Progress Tracking
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reservations Management
SMS Messaging
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Certification Tracking
Check-in/Check-out
Class Management
Class Scheduling
Client Management
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
File Sharing
Fitness Assessments
Fitness Plan
Instructor Management
Inventory Management
Invoice Management
Lead Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Management
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Online Booking
Online Payments
Online Registration
Payment Processing
Point of Sale (POS)
Progress Tracking
Real Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reservations Management
SMS Messaging
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Staff Management
Student Management
Team Management
Third Party Integrations
Transaction History
Visitor Management
Wait List Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

OneFitStop Feature Reviews

17 reviewers had the following to say about OneFitStop's features:

James B.

One Stop Shop

2020-10-02

Jarron and his team are total professionals who get the job done. 10 out of 10 from me.

Pros

From member usability to management back back end software, it does the lot.

Cons

Thats another great point about OneFitStop the ability to work directly with management to resolve any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Calvin B.

Simple easy to use personal training software.

2015-06-04

I have significantly reduced my admin hours and the software combines scheduling, client management and payment collection in one platform.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from OneFitStop


Thanks for the great review Calvin. We hope that your business continues to thrive and you enjoy using our software!

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Tiffany V.

OneFitStop Fits my business needs!

2016-07-19

OneFitStop was a perfect choice for my small personal training business because I can customize fitness plans for clients and keep track of scheduling, payments and goals.

Pros

The feature I love the most is the Facebook schedule interface, because I can post my class and training offerings right on my FB Business Page.

Cons

There are some payments that were a little off when I converted from the other software and OneFitStop is helping me to resolve this issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Susanna c.

I transitioned from other software and OMG such an easy process and ticked all the boxes!

2017-05-01

Pros

All the options around packages and online booking are very user friendly

Cons

A few glitches when trying to use the mobile web page to book sessions from the dashboard

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Terri T.

One Fit Stop is an affordable software that fits my yoga studio perfectly.

2017-10-05

I get bookings, I get to advertise with links, I get an easy to use app.

Pros

I will also mention, that even if they are not a client - they too can create their own account, and start their memberships all from the comfort of, wherever they are.

Cons

Initially the customer support lacked, the support was awesome, but it was a matter of tracking down the support and waiting for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher L.

Really enjoying OneFitStop and our members love the App they developed for us!

2020-12-23

Fantastic!! Really looking forward to a strong partnership in 2021!

Pros

The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs.

Cons

The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy A.

Don’t waste your time

2020-07-27

Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.

Pros

It was reasonably easy to learn and cheaper than others

Cons

Poor response times, billing on system was always different to what customers are charged and you couldn’t explain it, unable to check people in for gym us only so we had to keep a paper book as well and hope that members were paid up, extremely slow, very poor service if you’re not a massive facility.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from OneFitStop


Thank you for the feedback. It is certainly disappointing to see that your facility did not value the 10+ hours we spent onsite plus hundreds of emails back and forth to support your operators. We hope to see you back in the future to take advantage of our full technology stack that hundreds of other gyms like yours have found incredibly valuable.

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Katelynn P.

Makes Running a Business Easier

2020-11-10

The start was very challenging with kinks that this new company was ironing out and a lack of customer service.

Pros

It gives me a platform to take payments safely, display my schedule, have clients book in and notify them of any changes, etc.

Cons

It gets a bit expensive, so you have to make sure it is worth it for you to have it. If time and ease is a concern to you, then it is totally worth it. Customer service can sometimes be inconsistent (but is improving).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amber O.

Review on OneFitStop

2021-02-21

Pros

- Personalised App - Engage Marketing system - The customer service!

Cons

- Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah G.

Everything we need to facilitate our multi-studio access across a wide network

2020-12-08

The team at OneFitStop are agile and able to respond to our needs as a business and as a wider franchise network.

Pros

OneFitStop has provided us with the ability to grow and evolve our digital offering to our membership base as our business has expanded and the needs for both internal requirements and external deliverables have progressed.

Cons

Initially there were hiccups with roll-out and in particular, integration with third party providers such as EzyPay however these were resolved promptly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew K.

Understanding, thorough & supportive

2017-11-27

Customer engagement and retention and a historical log of all activity with the client.

Pros

Ease of functionality with very little time spent on mastering the admin interface thus getting it up and running quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)
Verified Reviewer

OneFitStop, a good choice

2018-07-17

Pros

It is really easy to learn how to use it and the price is competitive if you compare it with another similar tools out in the market

Cons

They should have a mobile app for your cellphone, the only thing you can do is view the mobile version of the page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gregg W.

OneFitstop Leaves the other CRM's in their Wake

2016-07-19

OneFitStop has developed a system that is easy to use, evolving as they grow and are developing new services as we speak.

Pros

Setup and updating is straight forward. Price point is really a game changer in this industry.

Cons

Not as well known as other companies but that will change quickly once industry innovators get their hands on this system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OneFitStop

Get the word out. It's as if these guys have predicted what the fitness industry needs and forecast for future developments. Watch this space.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)
Verified Reviewer

OneFitStop has allowed me to reduce my office time to train more clients

2018-05-04

Pros

OneFitStop was easy to learn and is wonderful to use!

Cons

So far I've had great success with every feature and tool within the software and have no complaints thus far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
christopher k.

useful and very effective for a small fitness company like me

2020-11-10

great and easy to use for my business

Pros

That it was easy to use and flow was very easy to setup

Cons

some functions for admin, eg. more functions available for revenue and also being able to change anything if needed, which for something s it doesnt allow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blair R.

Worst Experience I have had

2018-08-13

When I finally decided I could no longer use this service for my business, the CEO made it almost impossible for me to cancel. As a fellow business owner, I would have expected some understanding for a service that was no longer able to serve my business needs but that was not the case. It unfortunately ended poorly on all accounts. I would definitely recommend a different software that is located in the US over this one which is located over seas. They are not yet equipped to work with clients.

Pros

The initial look of the software seemed like it would work until we started using it and everything was problematic.

Cons

The functionality of the software failed shortly after deciding to switch over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from OneFitStop


Thank you for sharing your honest review below. We are sorry you had such a bad experience. A lot has changed at OneFitStop over the last 2 years from both a technology and support perspective. We would always value the opportunity to re-connect and show you the positive changes we have made to support the fitness sector.

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Alan S.

OFS makes business easy

2020-07-31

Best business decision we have made. The support is a highlight!

Pros

The support is also outstanding, all local and and email/phone call away. One of the best business decisions we have made.

Cons

No Cons. Above and beyond anything else we have seen on the market

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OneFitStop


Thank you for your feedback! We are looking forward to supporting you and the franchise network for many years to come.

Read more