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Perfect Gym vs Twin Oaks Comparison

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Overview

Perfect Gym is an all-in-one club management solution with tools for membership management, sales, visitor tracking, CRM,...

Twin Oaks is a club management solution designed to help gyms, clubs, and fitness centers manage membership accounts across...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

13

9

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

5

4

3

2

1

10

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

A perfect gym has perfect beginnings means that everything you promote is for the maximum benefit of your customers. Perfect gym definitely shows that through there atmosphere and equipment.
Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software.
I found this very easy to use and very effective. Its a great tool to keep track of attendance and all the info in one place.

Pros

I love the New App and the online access. We have used Twin Oaks for several years and the online system is much more user friendly!!! We are very happy so far with what they are doing.
What impressed me the most was the advance preparation and relatively seamless transition. We were able to customize our software to our industry and have been able to "tweak" it as we go.
This is a robust software and a lot to learn. Support team is very helpful.

Cons

I have emailed customer service 3 times to follow up on my complaint they don't reply. We have three open complaints on system too.
They make you pay your subscription fee from day one even tho we didn't get to use it for 3 months as we implemented it. But we also paid a ridiculous implementation fee.
Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should.

Cons

The reports are very frustrating as the instructions are not clear and selection criteria is extremely confusing. It is frustrating to run reports and not obtain report data that is consistent.
It also makes it difficult manually to clock in because the employees have to change their password so often that they forget it. The biggest complaint is the merchant card service charges.
Customizing modules or pages is mostly impossible, so you are often stuck with a bunch of stuff/clutter on a page that you don't use or need.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features84
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Sharing
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Returns Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Score Tracking
  • Self Check-in/Check-out
  • Self Service Portal
  • Skills Tracking
  • Staff Management
  • Stock Management
  • Student Management
  • Subscription Management
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Wait List Management
  • Website Management
  • Widgets
  • eCommerce Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Sharing
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Returns Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Score Tracking
  • Self Check-in/Check-out
  • Self Service Portal
  • Skills Tracking
  • Staff Management
  • Stock Management
  • Student Management
  • Subscription Management
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Wait List Management
  • Website Management
  • Widgets
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Perfect Gym vs. Twin Oaks

See how Perfect Gym and Twin Oaks stack up against each other by comparing features, pricing, ratings, integrations, security & more.