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Recommended
Sam S.
Sports, 1-10 employees
Used weekly for 1-2 years
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Overall very happy
Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.
All of the free marketing tools that are included are a great value
Andie S.
Health, Wellness and Fitness, self-employed
Used weekly for 6-12 months
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The software was not too bad to set up. They have a very good support team and they're very responsive to any minor issues I've had. Pretty happy w them.
Easy to post classes , events, and memberships.
I really have had no significant issues with the software.
Elliot W.
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
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I had a terrible experience with this company and am in the process of evaluating legal action.After we decided to use this product and paid for it, as we got deeper into the details it was determined that this would not be a good fit. They sold us on capabilities that turned out not to be available.We paid upfront as they really sold us on their product, and when we realized that it could not meet our needs we decided not to move forward.It is certainly our fault that we were sold on it and paid upfront, but clearly the management - from the [SENSITIVE CONTENT] all the way to the [SENSITIVE CONTENT] and [SENSITIVE CONTENT] in sales, sold us a lie.They give a very good appearance of being a customer oriented company but clearly they are not. Do not be fooled, stay away from this company.
We selected this company prior to deciding it was not a good fit.
We selected this company prior to deciding it was not a good fit.Please see the overall experience section.
Garry E.
Sports, 51-200 employees
Used daily for 6-12 months
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Great
Loved the status and registration plus the colir
How fast it move and plus the style of site
Chris K.
Sports, 1-10 employees
Used daily for 2+ years
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They're a great company. They always answer the phone and they're very nice people.
It has a lot of great features that help us generate more leads while growing our email database faster. it's very easy to use.
It has a lot of capabilities that are beyond what we need.
Miguel M.
Sports, 201-500 employees
Used daily for 1-2 years
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My experience has been a good one the stats feature is incredible!
Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best
I was only worried about switching to a different software but their customer service made everything easy.
Rohan S.
Sports, 1-10 employees
Used weekly for 2+ years
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They're a great company. Everything has always been very smooth and professional. Their support is really great.
It is very robust. The memberships and the master calendar tool are particularly great. The software covers everything we need for s wide variety of programs
We still use mailchimp. Their email marketing is good for communicating w customers and sending blasts but their email designs and advanced email marketing tools are not as good as mailchimps
Dicky F.
Sports, 11-50 employees
Used daily for 1-2 years
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Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.
Never had any issues with Playbook. They offer features I didn't even think we needed.
Dom C.
Sports, 11-50 employees
Used daily for 6-12 months
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Pretty good so far, we have not had any major issue and like that Playbook offers everything we need
Its great for our basketball leagues, online registrations, payment reminders, easy reporting are just a few of the feature we use everyday.
We have not had any major issues with their software
Melissa G.
Sports, 11-50 employees
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It has been great!
First and foremost the customer service has been great. I just set my demo appointment for Monday. Because of the customer service I am more intrigued to get familiar with the software. The CS rep mentioned working with the current site I have and fixing as many problems playbook can assist with. One of my biggest problems is having a user friendly online registration process.
I do not have any cons at the moment. I wish that I would have known about the software sooner.
Mike D.
Sports, 1-10 employees
Used weekly for 1-2 years
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Really like everything about this company. Experience has been solid.
The Playbook team set everything up for me and catered to our needs. The system is simple to use and it has lots of great features.
It would be great if it could handle more advanced crm tasks
Sanjay A.
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
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Playbook has been great to work with. The registration and league management software is intuitive and well-designed. The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support. They’ve followed through on everything that was promised during sales and are making my life as leage president so much easier.
No complaints at all. Outstanding product
Adiana R.
Education Management, 51-200 employees
Used daily for less than 6 months
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Playbook [SENSITIVE CONTENT HIDDEN] and his staff was amazing love the communication!! They even called on the weekend to check up and see if I had any questions!
The software is easy to use, The letters are easy to see and the words are written very simple. My parents, teachers, and friends also enjoined the software!
Nothing everything was great, I didn't see anything wrong,
Robert M.
Entertainment, 201-500 employees
Used daily for less than 6 months
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Super easy to use, a pleasure dealing with the staff. Overall great experience. Would recommend to any coach or school looking to boost their
The Playbook staff made it so easy to set uptown website
Their were almost too many features that our website did not need. However could be helpful for larger programs
Nina J.
Transportation/Trucking/Railroad, 1-10 employees
Used weekly for 1-2 years
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Usefulness if the product. Helped me function quicker.
Load times too a little bit of time. Don't have patience.
Ernie S.
Sports, 1-10 employees
Used daily for less than 6 months
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This company has developed The best software our team has used.
Playbook software has helped our organization communicate effectively and efficiently with our coaching staff and parents.
Any questions we had were answered by Playbook specialist.
Lisa L.
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for less than 6 months
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My experience was great!
Everything was just perfect and easy to use.
I don’t have any bad review for this software. Everything was perfect.
Jessica S.
Sports, 1-10 employees
Used daily for less than 6 months
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Playbook made it easy to communicate and coordinate my needs with my team
Playbook is user friendly and very easy to use!
There have been no cons that we have yet to encounter
Coach Edgar H.
Sports, 1-10 employees
Used daily for less than 6 months
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Very professional and easy to use one of the best out there
There wasn’t very much we didn’t like great company
Drew J.
Sports, self-employed
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Easy to register and fill out forms that can be cumbersome otherwise. The parents, coaches and family members all used it and said it was very easy and convenient.
Very easy to use and you don’t have to worry about registering at the event. It was much easier and less stressful for parents and game attendees as well.
Nothing really, the layout could be a bit more interesting, but it’s very easy to use and simple.
Wayne M.
Sports, 11-50 employees
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It helped solve the problem of loose leaf waiver forms and registering the kids in our program.
Fundraising! It was the perfect platform for us to host a fundraiser for our team and sign players up. Registration and digital waiver forms were extremely easy to use and implement
I wish that I had found Playbook sooner!
Anthony G.
Education Management, 501-1,000 employees
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The staff were excellent in promoting and administering the softwares into our Barclays Center event
Helpful and informative. The software helped my program
None. As of now the software has been informative. We are still in the early stages of the program
Isaiah S.
Fund-Raising, 51-200 employees
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Playbook turned a simple event into something truly special for my son and his teammates
Nothing . It was an experience my son will cherish for the rest of his life. Buying tickets and the waiver system was easy as can be
Keon P.
Hospital & Health Care, 51-200 employees
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Will use again !
Playbook provided my kid’s AAU team with a great opportunity to play a competitive game at the Staples Center
No cons with this software. Loved the ease of use. Didn’t require much effort.
Robert J.
Consumer Electronics, 11-50 employees
Used weekly for less than 6 months
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Great, easy to use fantastic setting up my team and communicating with team.
Ni downside, thought the customer service rep was really helpful onsite.