PTminder Reviews

It's an all-in-one stop shop for personal trainers. It's easy to use. Helps me schedule my appointments and keep my finances in check. It's made my life and business so much easier.

There's not much not to like. A few hiccups here and there. Have to reset the app. But it works fine after. I have heard that they will be incorporating Quickbooks and I'm really looking forward to that.

Easy to use. Has everything that a business needs. Easy to read financial reports. Monthly graphs and charts are awesome visual aid of financial position. Love that I can easily jump from monthly to weekly to annually depending what data I want to compare. Keeps you in check if you are entering numbers correctly, by being able to double check balances and see if all charges and income has been entered correctly.

Needs to be a little bit cheaper with addition of the new trainers as my trainers only use the diary and client tabs.

Thanks Olivia! Please get in touch if you need to add more trainers, we'll sort out a small discount for you :)

I coudent find anything but may we say registration part nice

Lot of mistake in system and very basic application!i believe need lot of improvement on the software,I check all my other freind and they pay less money and more option! To be honest Nothing!!I try to find something to make make me attract

We're so sorry to hear that Kaywan :( We were completely unaware that you are experiencing some confusion with PTminder's features. We understand Anthea has already reached out to you to provide support, she looks forward to assisting you when you have time and we hope we can help you make the most out of PTminder so it works well for your business.

Multiple offerings: 1:1, classes, reminder emails, body measurements, food plans, and workout plans can all be added to the system for client and trainer to reference.

Limited app functionality. It will not allow me to late cancel a class participant and open a spot for a new participant to register (if there is a max number of class participants). It also won't allow me to see all of my clients in the day view if there are too many. You cannot scroll down to see them all.

Great for scheduling, p&l, client management, client reminders and invoicing. It helps keep track of current client as well as leads and previous clients.

It doesn't link with any other software like quick books. As mentioned earlier the support is hard being the are in a completely different continent.

Hi MIke, Thanks for your review. Quickbooks integration is coming this year, we'll let you know once that's available :) Also for customer support, we do have 24/7 round the clock support, so you can get in touch any time by using the "Chat with us" button on the website.

Intuitive, easy to use, covers every possibility with scheduling, training packages and accounting

Workout and nutrition software is no good. I use other apps that are much better.

Thanks Eddie! We've only just released the Workout & Nutrition modules recently, but we have some awesome improvements planned for them this year :)

Multiple billing options (paypal, stripe, etc.)/scheduling for both PT and Group Classes/extensive reporting/Massive customization from the admin end/app development and support is 5-star and was done within 2 weeks (and during the Christmas holiday--wow!) Tech support is very knowledgeable, professional and helpful.

No real way streamlined of adding facilities for outside contractors to book (such as clinicians or freelance personal trainers)

Thanks for the review Ryan! :)

How easy and simple it is to use and navigate through!

A couple of glitches here and there but always improving!

Awesome stuff Cheryl! We appreciate the review :)

I've used PTminder for years now and it keeps getting better. Calendar Integration. Ability to link Facebook for Marketing! Allows my clients to schedule training online, instead of me calling/messaging every waking minute. In-App payment processing!

I have bounced back and forth between different software/apps, but keep coming back to PTminder.

This was a great software I tried out for training clients online. What I liked was everything I needed to run my business was all on one app.

What I liked the least was the cost. I ended up switching to Trainerize as my online personal training tool for the cost and because it is a Canadian based company.

Value for money. Saving a MASSIVE £600 a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system....

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The app is not as good so I tend to use the website version when on the iPad. The 4 star rating on overall quality will be 5 star once the app is sorted.

The pricing and easy of use

I create many different packages and lengths of service. It would be nice to have more customization with the details. Such as how often payments will be made, and the breakdown/distribution of sessions. For example, I have clients who pay monthly for 6 months, and have 20 sessions that can be used in that 6 months. (Rather than the 24 it currently automatically gives when I select 2x a week service).

It's pretty simple to use, and it is tailored to personal trainers and the type of service we provide

Note taking features aren't detailed enough. I've emailed support with more info about this The mobile app isn't easy to use for note taking on clients, and it isn't possible to see trainer availability in the mobile app The tablet app isn't optimised for tablet screens. Lots more features could be accessed in an easier and more efficient way on tablets

Thanks for the review Ross! We'll look into addressing those cons :)

Ease of use, when I am on the go

I think the finances side of the software can be improved

Scheduling and client management

Cost, workout planner is a let down

Reconciliation and calendar management

Lack of options in app version. Bugs in app.

As business owners we are often looking for easier ways to manage things but at the same time we want to watch our wallets. I've explored a couple of similar software systems but for value of money and resources I stuck with PTminder. I like the support crew who are there 24/7 for you. I like that it takes care of payments and bookings I like the App I like the ease of use

As always there is a tough side and for me it was in transitioning from ezidebit to PTminder and making sure everything was set-up ready to go. I asked a lot of questions from the support crew and they helped a lot. I would like more features on the app that are found on the PC version I would like the store to be more in-depth (and I have asked them of this) I would love a notification that could be set for the end of the day to remind me to reconcile my sessions/classes. That's about it for me.

Thanks David! :)

Layout is a nice design. Easy to use, client friendly

If you wanna add extra trainers the software becomes to expensive compared to other competitions

No pros were added to this review

Workout discrimination can't be added, when creating a customised workout routine. Diet plan doesn't low a basic information about the diet itself, so I got to add such general information under a specific meal note. Most my clients are online clients, so there should be a way to have options in the schedule to choose specifically online appointments (check-in) as location and notes like Skype, WhatsApp, etc., and timezone. Many workouts with exercise band showing wrong a YouTube and discrimination - It's mainly barbell exercises by adding a band - I would like see more home toning/slimming exercises. It costs much time to create customised home routines.

The reconciliation and management of payment history.

Direct debit option to use Stripe, when I tried it was a bit confusing and didn't accept a MasterCard so I gave up.

So great to hear Laura! Thanks for the review. Customer service will be in touch with you shortly to see if they can help get you setup with the direct debiting side of things :)

Automatic payments!

The design and appearance could be a little bit more attractive - looks a bit basic.

I like all the features. The scheduling tool is great, it's so easy to enter transactions and reconcile your sessions throughout the day. This used to be a real process for me. I also really like the receipt feature and the appointment reminder feature. My clients always comment on how professional everything is. This level of professionalism give me even more confidence to keep my rates up!

No cons were added to this review

clear affordable the calendar is the best one I have found and I choose this software because of the calendar When I get my website I will probably use more of its features.

I cant upload my own custom fitness videos/workouts for my online clients. I don't like using other people video banks as the client buy into me as their PT so it makes it more personal. Therefore i subscribe to another app for this. 'trainerize' It doesn't connect with paypal and gocardless

The website was somewhat easy to use and came with a lot of convenient features like the calendar, ability to send/create invoices, creative pricing, and more!

The website went wrong when they decided to force customers to choose a priced plan instead of the simple free plan.

The fact that keeps track on how much and making and my future earnings projection. It just keep everything very organized and easy to access.

Calendar. I think is take to long to do my schedule. I don't know if we have it, but I would love a button that allow you to book people in advanced without having to go thru the calendar your self.

Hi Josten, thanks for the review, there are a few ways to effectively manage the schedule in the Calendar, for example by setting up "recurring" sessions and also enabling clients to book themselves in to your available slots. Please reach out to our customer service team if you'd like a hand with this :)