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Showpass
5
288
4
108
3
9
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A ticketing app for event organizers & goers
Table of Contents
Showpass - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Showpass overview
Based on 406 verified user reviews
What is Showpass?
Showpass is a ticketing solution with key features that include barcode/ticket scanning, mobile access, ticket reservations, and more.
Who uses Showpass?
Reviews for Showpass come from a wide variety of industries, including entertainment (10% of reviewers), events services (5%), and hospital & health care (5%). The most frequent use case for Showpass cited by reviewers is ticketing (69% of reviewers).
Starting price
Pros & Cons
Ticketing and Event Management
Customer Support
Check-In Process
Bugs and Issues
Showpass’s user interface
Showpass review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Showpass?
Users say Showpass is easy to use for ticketing and event management, with seamless integration into websites and social platforms like Facebook. They appreciate the flexible features, reliable payment options, and straightforward navigation, which make managing events and purchasing tickets convenient for both organizers and attendees. They find customer support responsive and helpful, especially when resolving issues quickly. Most report smooth transactions and value the affordable fees compared to larger platforms.
Some indicate that navigating advanced settings or backend features can be confusing at first, and occasional glitches or hidden fees are minor drawbacks. They note ongoing improvements and frequent feature updates, though they wish for more customization and expanded integrations.
Select to learn more
Who uses Showpass?
Based on 406 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Showpass's key features
Most critical features, based on insights from Showpass users:
All Showpass features
Features rating:
Showpass alternatives
Showpass
Starting from
No pricing info
Purplepass
Starting from
No pricing info
Ticket Tailor
Starting from
0.28
One-time payment
ThunderTix
Starting from
20
Per month
Showpass pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Create unlimited events that are customized to your brand.
- Sell tickets from your event page or your own website.
- Access real-time event data to make informed decisions.
Professional
No pricing info
Features included:
- Create bundle pricing with Ticket Packages.
- Design and customize Assigned Seating Maps.
- Access tracking links for all channels.
- Upsell and promote event add-ons including food tokens and merchandise.
Custom Pricing
No pricing info
Features included:
- Accelerate ticket distribution with Group Sales.
- Sell Memberships and boost revenue with member-only perks.
- Buy Now & Pay Later payment options for your guests.
- Hardware access options.
- Dedicated Support
User opinions about Showpass price and value
Value for money rating:
To see what individual users think of Showpass's price and value, check out the review snippets below.
David H.
Co-Founder
Monica V.
Manager
Showpass integrations (5)
Integrations rated by users
We looked at 406 user reviews to identify which products are mentioned as Showpass integrations and how users feel about them.
Integration rating: 5.0 (3)
“Designed the landing page in Squarespace, then used the Ticket Tailor plugin for ticketing.”
Nicole U.
President
Integration rating: 5.0 (2)
“Integrate and half the work”
Jamie P.
Designer
Integration rating: 5.0 (1)
“Customers can pay online or in person”
Bridget B.
Director
Integration rating: 5.0 (1)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Other top integrations
Showpass customer support
What do users say about Showpass customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Showpass customer support.
Widely noted by reviewers, Showpass customer support is quick to respond and provides friendly, helpful assistance.
A number of users appreciate the personalized service, with staff proactively reaching out and offering setup help.
Multiple users highlight that support is available through various channels and is effective in resolving issues promptly.
A small group of reviewers mention challenges contacting support outside business hours or during urgent situations.
Support options
Training options
To see what individual users say about Showpass's customer support, check out the review snippets below.
“The vast flexibility it gives us and the customer service experience.”
Dwayne J.
President
“User friendly and the customer support is AMAZING”
Lisa M.
Entertainment Buyer
“Their customer service closes at 7pm, which could be limiting in urgent situations.”
Eduardo S.
Event planner
Showpass FAQs
Showpass has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Showpass used for?
Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.
Q. Does Showpass support mobile devices?
Showpass supports the following devices:
iPhone, iPad, Android
Q. What level of support does Showpass offer?
Showpass offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum
