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SmartRec Reviews - Page 4

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128 reviews

Recommended

AR
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Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Free Trial has no functionality

Reviewed 6 years ago

Free trial does not allow me to set anything up, such as classes, programs... I was particularly interested in how attendance worked.

Pros

No pros were added to this review

Cons

Wasted 15 minutes of my time. There is a feature list on their website that shows what the free trial is supposed to be able to do.

Vendor response

We're sorry you had a bad experience with our free trial and feel like your time was wasted. Unfortunately, since you've remained anonymous in your review, we haven't been able to access your trial account and determine exactly what you had trouble with. Keep in mind that truly testing a software solution like ours takes more than 15 minutes. This is why we offer a 30 day-free trial experience to...

MA
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Meghan A.

Performing Arts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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easy to register, difficult to refund or un enroll

Reviewed 2 years ago
Pros

The calendar feature is easy, allows for easy class registration

Cons

Trying to un enroll or provide discounts or refunds can be incredibly confusing. Also, AmEx is impossible and we have never received any funds that anyone paid by using AmEx.

Vendor response

Hi Meghan, thanks for your review! We will take this feedback to the product team.