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SportsEngine

Operations management for sports leagues, teams, and clubs

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SportsEngine Reviews - Page 2

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197 reviews

Recommended

RP
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Robert P.

Sports, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do Not Use - Support Is Virtually Non Existant

Reviewed 4 months ago

Use Someone else - their customer service is terrible and has many issues - and pushes insurance etc on your cutomers

Pros

To be honest, the only positive is that the registration management was much easier than my previous company. When I signed up for sports engine it was $49 a month, At $149 with reduced service, more issues and new better companies now available, they are definitely not worth the money

Cons

Customer service is terrible. they push insurance that is a joke as well as other products down customer throats - over priced, many dumb functionality issues they refuse to fix. Upgrades they added this year for significant price increase were actually downgrades in my opinion. Glad to be leaving. Save your money and frustration and go elsewhere.

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Robert U.

Sports, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Lots of Features - Difficult to Use - Limited Reporting

Reviewed 4 years ago

Mixed. We thought the league website looked better than our previous version. But getting data out of the system and league setup was more difficult than our previous provider.

Pros

It has a robust front-end. Lots of features available for your league/team website. Their tool allowed users to easily build nice looking websites. They had many widgets that allowed you do generate many different web objects on a website (i.e. News articles, league standings, podcasts and use of your own URL). They offer the opportunity to provide feedback to enhance the product.

Cons

Administrator interface was somewhat convoluted and not user friendly. Setting up a season, teams, divisions and games was not straightforward. Reports were limited. In our league, our commissioner needed to track specific penalties. SportsEngine does not offer true report functionality. It lacked the ability to design your own report, specify a query for the exact data you needed or specify the layout of the data. Even though they offer the ability to provide input on new features or suggest them, very few of the suggestions turn into reality. Nice feature to enter games real-time but it also was not always easy to use. Initial outlay was over $6k with annual cost around $700.