TeamSideline.com Reviews

The online videos were a big draw when we were deciding which provider to choose. The videos make it easy to get the knowledge we need on our schedule, and in most cases, we just follow the steps outlined in the video and we can accomplish whatever task we need done. The pricing was within our budget and it looked like we'd be able to make the platform work for us. I think this is our 3rd year with TS (maybe 4th?) and it was the right choice for us.

Hard to think of anything we don't like ... the platform really does everything we need it to do!

It has everything. Everything. Even referee management. And the SUPPORT IS UNMATCHED. They are always there to help. This is the single most important thing as a volunteer administrator!!! Thank you TeamSideline!

It’s hard to say. I have learned the system over the last year and built from scratch. There are things that we used to do as a club that were so manual- change management to being systematized was probably our biggest issue. Not the fault of TeamSodeline.

Easy to post schedules Easy communications to teams Easy short cut link (www.teamsideline.com/woodland) REPORTS are excellent and use them all the time! The new page splash is a great function! Easy for ASA rep (Cassi) to bill us accordingly - spring only. Thank for for the timestamps on the schedules, that was a huge addition!

Difficult to "build" home page Roster functionality is limited Wish it was easier to move teams between divsions (especially at a half-way point in season) Page splash is tempermental, can't see what it would look like without going out and coming back in. Wish there was a way to track the ASA registered teams here.

Thanks for the feedback on areas too improve. We have worked on many of those areas already! We appreciate your partnership!

It's easy to use and learn! Very easy to send out emails and text communications to patrons. Super easy to set up programs and pull reporting data. There is a lot of flexibility when choosing your website design, and I found the examples on the website very helpful. By far the best customer service that I have experienced in my 10+ years of being a recreational professional. I always receive an answer to my questions no matter how small within a day. Throughout my career, I have used several recreational programs; having great customer service is so important! I am always amazed at how quickly I receive a helpful response. Teamsideline also continues to make improvements which show they care about what their customers say and listen to feedback.

Really no cons. And if you do find a con then the Teamsideline staff is so quick to help find a solution.

Simple, intuitive interface. Easy to teach others. Help videos available to assist with learning. Our users like the system-registration is simple and we rarely have to field IT-related questions, unlike other systems where the parents and volunteers often get quite frustrated with clunky or arcane interfaces. TeamSideline plays well with other computer systems, too, so, for example, they run our...

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A few of the higher admin functions sometimes take a bit of extra learning, but I suppose that's to be expected. TeamSideline service is very timely, and they sometime/often have responded to my queries on weekends, late at night, and always very quickly. Soccer volunteers often do their soccer "work" at odd hours because that's the only time available to them, so getting fast replies from support...

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The “communication” features on the site, especially the timestamped receipts, is a big asset to our office. It helps us keep track of communications that are sent to hundreds of individuals as well as send important communications very quickly when needed. The scheduling modular is super easy to use. It identifies errors in schedules or conflicts. The user-friendliness of the site makes training new...

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I cannot think of anything that I would change or that I do not like about this software.

Although the software itself is very user friendly to begin with, the support team has been nothing short of amazing since day one. Other tech companies are officially put on notice and should all clone their support team model after TeamSideline.

Any cons up to this point would be quibble however, if I had to be frivolous, I would like to see more integration with QuickBooks for our accounting end of league business.

Thanks Jeff! We are always working to make the Platform better -- and a Quickbooks Integration function is on our list of high priorities. So stay tuned!

The support from [sensitive content hidden] and his staff we amazing.

No cons to report after using for our first season.

Super easy to use. Very modern feel for myself as an admin and our users. Time to Implement was super short and we hit the ground running with the amazing team at Team Sideline. Very satisfied with this solution for our program for this season and many more great ones to come.

Nothing I really like what we have seen out of the team from Team Sideline and their product.

Customer service, ease of use, intuitive design.

Nothing… the TS team has thought of everything!

I have never experienced in my personal or professional career a company with such exemplary customer service. The responses are always prompt and complete. Every level of management is available for response including the owner. Virtual meetings and phone calls are scheduled as requested in a convenient manner. TeamSideline is a comprehensive sports program offering the end user all necessary capabilities to run a successful sports program. It is Arbiter, Game Changer, Team Snap, Sign-Up Genius, Gmail, and a scheduling program all in one.

The website functionality for the lay person is a little limited.

For many years our organization used a different service provider; they offered little or no customer service, tech support and the client was very user unfriendly. We then choose to search for a new provider, in our search we found Bruce from TeamSideline. We explained our situation and needs to Bruce and he assured us that he could solve all of our problems and help improve our families interface...

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Cons- haven't found any yet after a few years of using TeamSideline. As the volunteer commissioner of a youth football league I have many issues to contend with throughout the year. I'm personally grateful to TeamSideline's ability to quickly and effectively support managing our websites, it has taken a huge burden off of me. For those of you still using the older, larger services you are doing yourself and your families a huge disservice.

Team Sideline's customer service is top notch. Their response time is within minutes. Team Sideline is very easy to use and offers a variety of league and tournament options. Low-cost They have a variety of communication options (text and email) for coaches and managers. Very efficient. A fantastic number of reports from enrollments to financials.

Reviewing a number of league management software...… I can't find a con with this software or company.

The biggest attraction about the software was the simplicity that it delivered. We found it very easy on both the consumer end with registration and on the administrative side setting up the programs. It is very user friendly!

I can't find much to say that could be negative. Anything I have had to learn or find out is available with links and or videos. In a worst case scenario the support team is outstanding and will assist if needed.

TeamSideline has a great balance between ease of use and having more than enough options and ways to accomplish our scheduling needs. The flexibility and adaptability of the system allows me to schedule our leagues the way I specifically envision them while doing a majority of the leg work for me. Being able to use a site that is very presentable and has a professional appearance has added another...

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The only cons I could maybe hold against TeamSideline is that their product offers so many options that the first time using their product I did need to call and ask for assistance. But, once they walked me through some of the scheduling program I was able to easily use it the next time around without any hiccups. Also, each TeamSideline site has the same basic structure so maybe just a little more opportunity to look unique would be nice.

I like the way the Admin screen is laid out. Easy to use and interact with. I also like that I did not have to build the whole site from scratch (that was the case with our past site – actually had to do that twice, after it crashed one time). Customer Service is always top notch, great response times!

I can’t really think of one that comes to the top of my head at this point in time!

Easy to track registrations, no paperwork. I can login at any time from anywhere and get what I need. Saves me time. Customer service is A+. Always adapting to what the customer needs. Easy explanation of how to do things online. Love the photo upload option. Can track all accounts and do as many options you need for your specific organization. Can use and view from computer or phone, which is a huge plus. Very easy for a new person to the system to use and learn how to operate.

I do not have any cons. TeamSideline is always there when I need them. It makes it so easy to do my job as a volunteer and the customer service is amazing!

Game Scheduling & front end website integration. Ease of adding content fields and bulk team roster uploads. Playoff bracket tool quick efficient and easy to setup. Great tools.

Honestly anything I needed they had a solution or where able to help navigate the platform to driver on what we needed.

I highly recommend TeamSideline to all sports teams or leagues seeking a professional & clean look, to simplify communication, and/or to better publicize their team or league. They continue to have constant and continual updates to meet societies quickly changing & evolving technical demands and desires.

None. Southeast Portland Little League has been 100% satisfied with TeamSideline for the past 4 years, and we have absolutely zero intent to change to any other web service. Thanks to the helpful crew at Team Sideline, our SEPLL website is visually appealing, affordable, ad free, mobile equipped, safe, fast, and user friendly.

They are constantly making upgrades based on the need of their customers and their customer service are prompt and extremely helpful.

The only thing we struggle with is that we would like the registration to be a team registration not a Manager or Coach and then the team is secondary. Although it works best for those who have multiple teams.

SO easy to use. Scheduling tool is great. Alerts you to double booking field and/or coach. Easy to move entire weeks due to rain outs as well as moving a single game. Easy to upload contact files to send targeting emails.

Would love if it were easier to upload program participants if not using the registration feature in teamsideline. Our registration program does not talk to teamsideline so we must export/import contacts into teamsideline to use the roster feature.

It is well thought through and it does not require to purchase any other system to run the league. TeamSideline does not require much training if any. It is very intuitive and simple to use. I have used other League management systems, and TeamSideline is by far the simplest. The documentation within the help section is thorough and complete. The response time from support is exceptional. I have asked questions late in the evening, or on weekends with the expectation that I would get a response the next day, but within hours or minutes my question have been answered. They go out of their way to make sure you are getting what is needed.

No cons were added to this review

The value of what we get exceeds the cost we pay and the customer service is very responsive to our needs.

When I first took over as commissioner, the league was using TeamSideline for only one or two functions and using a separate antiquated system. I was about to cancel TeamSideline because I needed one system that could do everything. TeamSideline contacted me personally to walk through all the system features…I’ve been hooked ever since!

I was able to learn and use the system last season by watching the online videos and using the FAQ's that are very thorough. Anytime I need any extra help with something the support team is quick to respond with help. I highly recommend TeamSideline not only because the system works well, but because the support team always goes above and beyond in providing excellent customer service!

The software is fine, parents creating multiple accounts instead of asking for their password can be a problem!

We all thank you for your great review! FYI the system does not allow adults to create multiple accounts using the same email address. However if an adult forgets the email address used to create an account and uses a second email address to create a second account (you must be referring to that) the two accounts can be easily merged and we have a nice short training video regarding how to do it -- or of course you can call or email our Support Team and we will be glad to talk you through it. Thanks again! --Bruce, TeamSideline

The pros that I like about TeamSideline is by far the user interface, the dashboard, and the overall ease of using their software. Another big benefit in pro to the system is there online training documentation as well as videos. It makes it very helpful. And above all everything else is their support. They are always there and they always answer in a very timely manner.

The only thing I don’t like about the software is that it’s not very scalable. We understood going in that it is a cam product but the fact that I have so much stuff with in it does help immensely. We were just coming from a system that we had fully customized to meet our needs and this one was the only one out there in all the searches that I had found that came close.