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TeamUp vs Hello Club Comparison

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Good recommendations?

TeamUp logo

TeamUp

97pts

Overview

Category Leaders

TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more for...

Category Leaders

Hello Club makes managing your members, payments, and events easy and efficient. It is particularly beneficial for clubs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

48

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

327

5

4

3

2

1

269

54

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

46

5

4

3

2

1

32

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very Easy to useLoads of brilliant features for analytics Amazing customer support Good price.
Secondly though, is that the software is always improving and the team not only offer fantastic customer services and support with issues but welcome ideas too.
Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward.

Pros

It was amazing, HelloClub was easy to deploy, and it wasn't over complicated. The support service was excellent too.
My overall experience was awesome, the staff are the real reason this software was so amazing. I'd recommend this to any gym owner looking to get a system for their facility.
The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Cons

Frustrating there is no way to eliminate that option and make it more simple for them.
There is nothing I've come across that I dislike about TeamUp since using it.
When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.

Cons

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.
Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc. Another frustration is the check-in feature.
Restriction features such as removing and adding players.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Chapter Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Community Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Nonprofits
  • For Yoga/Pilates Studios
  • Group Scheduling
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Chapter Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Community Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Nonprofits
  • For Yoga/Pilates Studios
  • Group Scheduling
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations28
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrations7
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace

Alternatives

Explore similar apps

User reviews that mention these apps

SD
AvatarImg

Simon D.

Sports, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp logo

TeamUp

Brilliant Software for Club Management

Reviewed 5 years ago

Very approachable, reactive and friendly. Always have suitable answers and always helpful.

Pros

Comprehensive features and design. Ease of use.

Cons

Price. As a small club the overhead is slightly higher than I would like, but the scalablility of the product as my club grows is there and the cost benefit will be outweighed by the productivity gained by this product.

AvatarImg
AvatarImg

James M.

Sports, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TeamUp logo

TeamUp

Expensive

Reviewed 2 years ago

It took a while for our members to get used to. And I still have a dozen text messages each work about working it from our members: something I thought that would be eliminated.

Pros

The online booking and management system are useful for new members to work out.

Cons

It's too expensive. We are a small club and it eats into our income a lot.

AM
AvatarImg

Angela M.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TeamUp logo

TeamUp

We love using it - but its too expensive for a not for profit small club

Reviewed 2 years ago

Support is excellent - functionality is great, but its too expensive for a very small club that does not have a lot of income

Pros

Membership management and bookings of our events / club runs - its very easy for end users and quick for them to book onto events/sessions

Cons

Its too expensive for us - and it took way too long to set up - too many different people in customer support who we spoke to.

AvatarImg
AvatarImg

Patti H.

Medical Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp logo

TeamUp

Great for all the different roles in your life!

Reviewed 6 years ago

I'm self employed and work prn. Having the read only feature has allowed me to put my calendar in more hands without violating privacy. They can see where I'm busy and where they can schedule me without having to call me every time. Saves everyone time and effort! I'm also involved in recreational clubs at a local and regional level, and organizing our schedule where everyone can see it, being able to interlink the clubs, pinning the link to our Facebook page, and then being able to link all of them into my personal calendar.... well, it keeps me sane! Thank you TeamUp for a great application!

Pros

For reference, I am not in any way a computer programmer. I have limited computer skills but am able to follow instructions and figure out most new applications with trial and error. I have found teamup to be very easy to set up. You can start with the very basic calendar, entering each event individually. It is easy to use on the computer or my phone, I can see events clearly, and edit them on...

Cons

I would love to have a share link that will share the Titles as well as the time of events, but not the details. Currently they can only see that the time is reserved and that's all. Other than that, I love it!