Most popular features of all Recreation & Wellness apps
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about TeamUp's features:
The system reduces our admin time to less than half an hour a day. The dashboard makes it easy to identify new customers, payments going through and any issues such as failed payments too.
Pros
It is easy to set up, update and is fully automated with secure card and DD payments within the system (transactions are up front with no invoices/payments to chase).
Cons
Yes, there would be some nice to have additional features, however, it does the key activities REALLY well.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hey Siobhan,
Thanks for the detailed review. Glad to be of service.
Kind regards,
TeamUp
This minimise my admin time dramatically and need for class attendance spreadsheets.
Pros
Easy to set up Easy to use, for myself and customers Customer service and request call has always been excellent.
Cons
This would be great with notifications straight to my phone rather than emails.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The user interface and experience is exceptionally easy and we haven’t had any issue the way we did with mindbody
Pros
All of our customers love the functionality and the family portal.
Cons
I’d like this software to have more functionality with courses, id like it to be able to track other options like “trial classes” and “makeups” where we could easily add students into the roster in one of these categories, even if we don’t have them in an associated grouping.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Great system that is helping us track membership and class attendances a lot more efficiently than we did before.
Pros
Seems fairly simple to use once you get to know how it works. The team are excellent at TeamUp and are always on hand to answer one of my many queries as I get used to the system.
Cons
Nothing major - just spending time getting use to the system in the first instance.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
We have used teamup for both staff scheduling and distributing calendar information to our customer base.
Pros
The ability to set very clear parameters of what people can see and do with their schedules is incredibly useful.
Cons
The print function leaves something to be desired. If you aren't very careful with the view you are using and the amount of data you want to see, you will not get a clear print-out.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Having the read only feature has allowed me to put my calendar in more hands without violating privacy.
Pros
Once you become more proficient, you can create recurring events, based on weekly, monthly, or as specific as the 3rd Sunday of the month.
Cons
I would love to have a share link that will share the Titles as well as the time of events, but not the details.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Wonderful, I love it, a real game changer.
Pros
"It makes life so much easier for the management team, the fitness instructors and the members, and it saves us time (and money) and removes stress x"
Cons
If a customer unregisters themselves from classes they do not show up on the slipping away report.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Teamup has been an amazing shared calendar tool to utilize for my team.
Cons
It is so easy to use, it's free, it helps you stay organized, allows you to collaborate with others.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
This has been a great find to our company
Pros
Everyone in the company can see the events, meetings and schedule of the entire company
Cons
some employees had some difficulty understanding the software
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Teamup helps our small business stay on the same page, it gives me great visibility into my colleagues travel and events.
Bookings, payments, ParQ forms, email reminders etc It allows me to look at a variety of reports from attendances to income which is great for monitoring which areas of my business I need to focus on.
Pros
Easy to use, gives my business a professional feel, saves time, great customer service.
Cons
My only issue would be using TeamUp on my phone isn’t always great. There’s no option to go back 1 screen, I always have to go back to the start when in a menu. Not a big deal though.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Overall both myself as the business Owner and my clients/members like TeamUp for its ease of use , ability to book in advance for sessions via their straightforward easy to use App on their phone/ tablet or laptop, makes tracking sessions simple , tracking payments straightforward & the functionality is excellent.
Pros
Dead easy to use once set up, customer service when help or advise needed is second to none , extremely customer centric, friendly and helpful, highly recommend.
Cons
The only minor gripe I have is the membership payment software options used, GoCardless being the issue for me , payments into the business take too long to clear & process into the business account , no weekend or bank holiday payments, leading to then having to wait additional banking days which effects cash flow especially for a smaller facility... adding something like PAYPAL to the options would remedy this .
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Trevor!
Thanks for the great review!
We have PayPal available but hide by default because it just doesn't work as well as the other processors you are using.
Direct Debit does have some flaws but we find it a great all-rounder for your most loyal members.
The team will reach out and chat to you about the options available and we'll see what we can do to help.
Kind regards,
TeamUp
I find it easy to follow and I like the fact I can set up notifications and welcome emails etc to go out automatically.
Pros
My clients can book on, they can see how many spaces are available in a class and it provides them with more flexibility than booking just a course.
Cons
The initial set up, deciding whether to set the system up as classes, courses etc and working out how it would work best for me.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Excellent experience. Has modernised and streamlined my business from what it was a few years ago.
Pros
Everything in one place, payments, bookings etc Customers like the software too
Cons
Would be nice to have a proper app clients could dowload Havnt really mastered the reports or the emailing function as yet but I’m sure help is available here for me to learn if I reach out to the team.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for the review Susanne, great feedback. Please do reach out to us if we can help you with reporting.
Pros
Allows us to everyone's schedule or select just the ones we want to see.
Cons
Don't like that the mobile app defaults to the person's whose name is first in the alphabet.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Overall, I spend less time at my computer but with the same results, my clients are happy and find the online booking system easy to use and I feel confident knowing that as a customer, I can voice any concerns I may have without fear of judgement and the team will work hard to guide me the best way to resolve them.
Pros
Team Up is an amazing piece of software which has given me more free time to spend with family and friends which I can enjoy, knowing that the day to day management of my business is in safe hands :) It’s easy to use and one thing that really stands out for me is that the customer support is outstanding!
Cons
To be honest, the team are so open to listening and learning from their customers that any minor issue which may crop is sorted very quickly.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The support given during set up and ongoing has been amazing. Not only is there online support, TeamUp have always returned my calls, taken as long as needed to help with any questions. I have been given advice on different marketing ideas, which has been particularly helpful. I have also been offered suggestions to utilise all areas of the TeamUp software.
Pros
There is the scope to customise memberships and classes to suite your individual business.
Cons
Initially understanding how clients viewed TeamUp as opposed to the business user.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Denise,
Thank you so much for your detailed review!
TeamUp
I like that the customer information is easy to access, updates can be made easily and the system is user friendly for my customers.
Pros
Ease of use to add classes Ease of use for customers New updates always added to suit our needs
Cons
Sometimes it can be quite time consuming to add new courses/classes
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey Lorna,
Thanks for your review and feedback!
Kind regards,
TeamUp
Lots of helpful features like a dashboard, class passes, courses etc.
Pros
It was easy to set up and the customer support was really friendly and helpful
Cons
I haven't found anything that I don't like about it so far
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Team Up provides a solid membership base and class booking system easy to use either as back-office administrator or user
Pros
"It has everything to service a fitness business, membership payments, class bookings.
Cons
It is pretty straight forward like any software once you get used to it
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Richard,
Many thanks for your review.
TeamUp
It allows me to teach more classes in the week and expand the business.
Pros
Whats not to like! Fast helpful helpdesk turnaround with patience even though you may have asked the same question umpteen times; ease of use, affordibility especially as a start up.
Cons
It would save even more time if we could please use fingerprint recognition to log onto the app on our mobile phones.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Great from the beginning
Pros
Easy to use, UK company, excellent customer service
Cons
Took ages to have an app facility to use with mobile device
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey Susan,
Thanks for your review, and we're pleased that we've been of service.
Kind regards,
TeamUp
the best thing is you only need to set everything up once then you can just do the simple changes as and when you need and you not only get online support you call them directly for support.
Pros
this by far the best software if you have a fitness business. the staff pull out all the stops for best customer service I have ever experienced, they book me in for more call whenever I needed help, to get your account set up and they always follow up to make sure I am doing good and see if I need any help more help.
Cons
they only bad things if you new get overwhelmed easy or you just only 1-2-1 training may not get the full benefit as you doing classes.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
