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TeamUp
The best management software for fitness businesses.
TeamUp Reviews - Page 6
327 reviews
Recommended
Lucy B.
Leisure, Travel & Tourism, self-employed
Used daily for 2+ years
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I've been using TeamUp for 7 years now and I continue to be very happy with it. I recommend it all the time as I feel it is not only excellent software but also a really great company and team to work with.
The customer service is the stand-out feature of this software. It has loads of great functionality and does all the things I need it to, to be able to run my independent yoga business. But the customer service is really the most impressive thing. When Covid-19 hit they had a guide produced for their software users immediately, with information about support for fitness businesses and how to use the system to adapt. They then produced new features and integrations within a week, which has meant I have been able to pivot my business to being online very easily.
I find the system really adaptable and I there isn't anything I have needed that I haven't been able to do. I would like to see a bit more development around the Courses feature as I am using this more and it doesn't have quite the same level of functionality as Classes, but it's a minor issue.
Claire D.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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My overall experience with TeamUp has been excellent. I have more time to focus on the important things as TeamUp has helped to streamline all of my admin processes.
As soon as I started using TeamUp it was like I got over half of my week back! Previously, I had been invoicing clients for their class passes, manually taking bookings, getting clients to manually fill out forms and it took up a huge amount of time. TeamUp streamlined the way that my business operates immediately, freeing up my time to focus on delivery and marketing.
For me as a small business I'd like to see the threshold raised slightly for the second tier of the monthly subscription price. Currently it sits at 50, perhaps 75 would be better. I'd also like the "New" status to automatically be removed from a client after they've attended their first class. I'd also like to see more customisation options for notifications for courses.