TRIIB Features

TRIIB

Gym Management Software For Building Healthier Humans

3.93/5 (29 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Calendar Management
Class Management
Class Scheduling
Commenting/Notes
Communication Management
Contract/License Management
Credit Card Management
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Document Storage
Dues Management
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Calendar
Event Management
Event Scheduling
Family Memberships
Inventory Management
Location Tracking
Marketing Automation
Member Accounts
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Online Booking
Payment Processing
Payroll Management
Performance Management
Point of Sale (POS)
Prospecting Tools
SMS Marketing Managment
Secure Login
Self Check-in/Check-out
Shopping Cart
Social Media Integration
Student Management
Team Management
Transaction History
User Profiles
Visitor Management
Visual Analytics
Wait List Management
Website Integration
Website Management
Whiteboard
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Calendar Management
Class Management
Class Scheduling
Commenting/Notes
Communication Management
Contract/License Management
Credit Card Management
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Document Storage
Dues Management
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Calendar
Event Management
Event Scheduling
Family Memberships
Inventory Management
Location Tracking
Marketing Automation
Member Accounts
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Online Booking
Payment Processing
Payroll Management
Performance Management
Point of Sale (POS)
Prospecting Tools
SMS Marketing Managment
Secure Login
Self Check-in/Check-out
Shopping Cart
Social Media Integration
Student Management
Team Management
Transaction History
User Profiles
Visitor Management
Visual Analytics
Wait List Management
Website Integration
Website Management
Whiteboard
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Calendar Management
Class Management
Class Scheduling
Commenting/Notes
Communication Management
Contract/License Management
Credit Card Management
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Document Storage
Dues Management
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Calendar
Event Management
Event Scheduling
Family Memberships
Inventory Management
Location Tracking
Marketing Automation
Member Accounts
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Online Booking
Payment Processing
Payroll Management
Performance Management
Point of Sale (POS)
Prospecting Tools
SMS Marketing Managment
Secure Login
Self Check-in/Check-out
Shopping Cart
Social Media Integration
Student Management
Team Management
Transaction History
User Profiles
Visitor Management
Visual Analytics
Wait List Management
Website Integration
Website Management
Whiteboard
eCommerce Management
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Mobile apps

iOS App


7,895 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


710 reviews

TRIIB Feature Reviews

25 reviewers had the following to say about TRIIB's features:

Max B.

Triib Review

2020-11-18

Overall, the experience has been good

Pros

Easy to post information on classes and upcoming events, administration interface is easy to use

Cons

Setting up payment requires a lot of work, and it's not easy to set up promotions, discounts, or one off purchases

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan R.

Triib Review Oct 2020

2020-10-19

Overall it has been good, just wish the product grew with the industry.

Pros

Class registration, subscription billing, and customer support.

Cons

Steps to book an appointments, inability to book an appointment on the app or see personal schedule inside of Triib on my app as an admin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark G.

Love the Software

2020-10-13

They also constantly release app and feature updates, improving the product regularly.

Pros

Programming is easy to post to both coaches and our website through the software and has allowed class check-ins seamless.

Cons

The ability to add a percentage discount to every member. This came into play during COVID shutdowns. Also, the ability to indefinitely place a member on hold, currently you have to place and end date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony C.

Triib Value Beats Other Software

2020-10-22

I love TIIB. It’s better than the three other competing products I’ve used in the last 5 years.

Pros

I use it for billing, booking and programming.

Cons

The programming aspect has some limitations that seem easy to fix but are still missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
charles a.

More disappointed as the years go by.

2019-05-29

I have wasted so much time, and have been distracted before, during, and after class, trying to process a litiny of user requests, from drop ins, payments, check ins, logging results.

Pros

I like the idea of the event / challenge features, but operationally, they are too difficult to navigate and as a result, the members just end up blowing it off.

Cons

TRIIB as a decent foothold at being the best gym administration platforms out there, however, their programming and event features, muddy the waters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronda R.

Love triib

2020-10-26

Pros

Generating reports like projected revenue, monthly birthdays and attendance

Cons

Not sure how to look up when was the last time I programmed a particular workout

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua A.

The concept of Triib is good however the follow through is horrible.

2017-09-25

Not a damn one

Cons

We have had multiple events where the program shuts down on us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam E.

I think they are trying

2020-01-21

I use it to manage my gym membership and coaches, book personal training appointments.

Pros

the ability to program and have it show up for members on the app is nice.

Cons

Simple things that I would expect my system to do are not done, such as pro-rating a bill when a member goes on hold, or deducting a punch from an attendance pack when a client checks in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Todd F.

Solid. Features such as the Open Challenge are amazing, members love them! Coaches corner too.

2018-03-05

Pros

Automated billing, programming, the RSVP for class system, are all used.

Cons

There have been bugs and hiccups along the way but I don't imagine a service exists that doesn't. Service tickets have fallen through the cracks once or twice but nothing I would be hesitant about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TRIIB


Thanks for your kind words and great feedback, Todd. Everything we build is for you guys so happy to hear the Online Challenges tool has been such a hit!

While bugs are definitely our arch-enemy, we now have rolling system updates with increasing regularity. This means in 2018 the platform is experiencing some big updates to ensure the platform is always humming for you and your team!

Read more
Brian L.

Been on Triib for over 3 three years now

2020-10-29

Customer service is prompt Product has not improved much over the years for my uses Once you are on, it is really difficult to switch because of all the set up

Pros

Ease of billing the memberships, building new products or services is easy.

Cons

I would like to be able to stay on the store, keep the last product up, and the ability to bill multiple members for the same product at one time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana B.

Very comprehensive management platform

2020-10-22

Overall good experience. I'd recommend it, as I see potential.

Pros

Billing was fast and easy, and the money became available very fast.

Cons

There were some obvious features that were missing, for example, a clear history of who signed up and cancelled for classes, a no-show option, an option to cancel last minute but still charge the member that session, the ability to schedule 2 personal training clients in appointment time, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea W.

Exactly what we needed!

2020-10-23

Pros

Having a website that we can customize that is also very professional.

Cons

I wish we had notifications, for both us and members, when their membership package is about to expire.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hailey D.

Opening during a pandemic is hard, but this software made it easier!

2020-10-15

The on boarding process was easy and we had all our questions answered quickly.

Pros

Signing up new members is an easy process and allows for quick access.

Cons

I wish the software allowed for online sales from the shop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael N.

Great product

2020-10-23

Great product for the price, customer service very responsive. Definitely recommend.

Pros

Platform is good with great dashboard to give a glimpse to business daily.

Cons

Transition wasn't the smoothest, could be how data was delivered from previous company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason b.

Junk software built with duct tape and hope

2020-06-17

Their documentation is out of date.

Pros

Nothing. It used to be a cheap option until they increased the price by 30% with no new features or improvements to make up for it.

Cons

- they're more concerned with building new features than improving old ones - you can't update the price on a membership plan - if you need to change your rates, you need to create entirely new membership plans, and then manually go into each member to update it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jarrod D.

Great value and a great product!

2020-10-13

Pros

The performance tracking piece of Triib is great, and when you couple it with the back of the house reporting that Triib has available, it is a great product to manage your boutique gym!

Cons

There are some additional reporting features that would be beneficial for business owners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen E.

Highly Recommend for CF gym owners

2020-10-13

I would highly recommend to other gym owners looking for recurrent billing and member tracking

Pros

Good for recurrent billing and member tracking

Cons

learning curve to be proficient with features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica P.

Even if you feel their is an issue, someone is quick to help you!

2017-07-07

Pros

The support and convenience! The support team is always there to help! I can easily access everything in the software from programming to income charts. Would not think about switching!

Cons

I would love a "mark invoice as pd" easy click option rather than going into each individual account!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pat O.

Ease of use. Great support

2017-07-11

Pros

Reporting and how fast it is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Alyssa K.

Not great for gyms

2019-12-03

It’s okay, not great, doesn’t have as many features as other softwares offer

Pros

It is fairly easy to use, simple software, can plan out the month in the program, easy to see workouts for members

Cons

Doesn’t store past performances like other softwares do, freezes quite a bit on phone app, difficulty seeing who’s registered for class

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 10001+ employees)

[SENSITIVE CONTENT HIDDEN]

2019-12-04

I have received the benefit of having all the workouts in the same location.

Pros

The interface is set up decently in that it’s easy to maneuver through the different pages.

Cons

The app crashes a decent amount and find it unreliable when going through a weeks workout. Some bug fixes have gone in tho.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia C.

Software has a mind of it's own

2018-04-02

Pros

Ease of programming and being able to see the whole week.

Cons

They said they fixed it and then I found about 10 accounts recently that have been experiencing that problem which explains why my revenue decreased even though memberships went up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam J.

Good enough, needs refinement

2017-08-11

Helping me track more WODs.

Pros

Its fun to track scores with other gym members.

Cons

Its hard to switch between days to get different WODs. It would be nice to just swipe left or right to get to the next day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle S.

The program was easy to learn and navigate. Clients have easily signed up and love they can track.

2018-04-28

Pros

The best part of the program is the ability to keep track of clients.

Cons

Unable to program when away from the computer. An error pops up when attempting. Although I have not contacted support in regards to this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Sporting Goods company, 1001-5000 employees)

Best gym management software

2017-12-05

Pros

Plus workout performance tracking

Cons

The app is being improved, and they are currently adding more features so it will be great once those are rolled out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more