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TrueCoach vs TrainHeroic Comparison

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Overview

Category Leaders

TrueCoach is an online coaching platform for personal trainers and coaches, offering the fastest workout builder, seamless...

TrainHeroic is a cloud-based, user-friendly platform for personal trainers and fitness coaches.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet
No videos yet

Pricing

Starting from

25.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

841

5

4

3

2

1

667

155

16

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

6

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Overall UI is beautiful and easy to navigate. Easy for clients to setup their account and integrate with MyFitnessPal which is a great plus point.
Very easy customer service is awesome and they are so helpful plus they were awesome over COVID.
TrueCoach is extremely user friendly, both for me and my clients. I especially love how great their customer support team is, very responsive.

Pros

Not enoughreviews yet

Cons

Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos.
One thing I find missing is the ability to do a one-time charge to a clients account. I also have found the process of cancelling and restarting a program to be a bit confusing at first.
Clients have complained about watching the demo videos and their own music being shut off.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features26
  • Activity Tracking
  • Appointment Scheduling
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Profiles
  • Communication Management
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • Hybrid Trainer
  • In-person Trainer
  • Membership Management
  • Mobile App
  • Nutrition Program
  • Online Trainer
  • Payment Processing
  • Self Check-In/Check-Out
  • eCommerce Management
  • Total features6
  • Activity Tracking
  • Appointment Scheduling
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Profiles
  • Communication Management
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • Hybrid Trainer
  • In-person Trainer
  • Membership Management
  • Mobile App
  • Nutrition Program
  • Online Trainer
  • Payment Processing
  • Self Check-In/Check-Out
  • eCommerce Management

Integrations

  • Total integrations1
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrationsN/A
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace

User reviews that mention these apps

SR
AvatarImg

Sean R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TrueCoach logo

TrueCoach

Efficiency

Reviewed 5 years ago

Automation of workout deliver is great. And providing a single platform to provide video feedback and communicate with clients.

Pros

I like how easy it is to drag, drop, copy, paste, assign a template, or just plain start writing a workout. It is a massive time saver just being setup in this format compared to a competitor like TrainHeroic.

Cons

The metrics are just a little lacking in my opinion and could use a bit of an upgrade. I'd like to be able to Mass Assign Metric tracking on a template. Or require the user to input the correct response when a metric is being tracked. It's very common for a client to upload their warmup attempts or some side notes in the logging section for an exercise. This type of input makes using a metric for tracking completely useless when it's not simply a numeric value.

TD
AvatarImg

Tom D.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

TrueCoach logo

TrueCoach

Great Interface but...

Reviewed 2 years ago

All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost. Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.

Pros

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client. The next best thing is its integration with MyFitnessPal.

Cons

1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround. 2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view...