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Twin Oaks

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Club management solution for gyms, clubs & fitness centers

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Twin Oaks Pricing

Pricing overview

Value for money rating

4.2

/5

20

Price starts from

100

One-time payment

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Twin Oaks Software for pricing details

What users say

Fair and upfront pricing. Office hours are generous, and a 24/7 line is made available for tech emergencies.
The pricing has never changed or gone up at all, which is nice to know that that is set and not something we have to be concerned about.

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Reviewers who mentioned pricing said:

SJ
AvatarImg

S J.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Desktop Version Review

Reviewed 8 years ago

The folks at Twin Oaks are all really great folks. The reps are helpful, the tech guys know their stuff, and the trainers are very well versed. We have the desktop version, which I am told is a very stripped-down version of their online version. We got the desktop version as we are not a large entity and wanted to try and maintain some control over our accounting and member management. It has turned...

Pros

Great personnel. Fair and upfront pricing. Office hours are generous, and a 24/7 line is made available for tech emergencies. Knowledgeable techs. A couple personnel are experience with Quick Books, so are great help if you have to transmit things to QB.

Cons

Interface is not intuitive or easy to use. If you are not in their area, you must get training over the phone and remote computer, which can be difficult to schedule for employees. Manual is huge, hard to follow and sometimes inaccurate. Customizing modules or pages is mostly impossible, so you are often stuck with a bunch of stuff/clutter on a page that you don't use or need.

RG
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Randi G.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Randi - STLFC

Reviewed 7 years ago

Our club has used Twin Oaks for 6+ years and are very happy with our experience. Tech support is available 24 hours with a call back feature, Carole in sales is amazing and so are most everyone I have worked with! Their historical tracking and business features make it possible to run our business the way we need to!

Pros

The sales and membership tracking make keeping up with our sales and growth super easy! The pricing has never changed or gone up at all, which is nice to know that that is set and not something we have to be concerned about.

Cons

Until you learn the software, it does not appear to be the most user friendly.

DK
AvatarImg

Debra K.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Twin Oaks Review

Reviewed 3 years ago

Loved the technical support team. Very helpful. Called back right away.

Pros

Ease of use, functionality, pricing, customer support

Cons

At this time there were no features that were mising

Vendor response

Thank you, it's a pleasure working with everyone at SMOC!