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Virtuagym vs Hello Club Comparison

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Overview

Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes.

Hello Club is a cloud-based club and membership management solution which offers a range of features for tracking your members,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

54

40

18

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

4.8

5

4

3

2

1

18

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Virtuagym is great to work with and address our needs quickly. They also help us come up with solutions that help us get the most out of the features.
The onboarding team were awesome and really helped me complete all the things I wanted to offer through my training. The Coaching design of the software is great.
Keeping track of invoices and member sessions is a breeze. I love having a branded app to share homework with members and the ability to use it to help create community.

Pros

Keeps the insurance company happy too. The help options are very clear, although we have written several instructions that are very specific to our processes.
The hardware looks great and operates really well, the installation has allowed us to promote our facilities, offering the community easy access, and working towards the growth of our sport.
It is great to have all our members information at hand in 1 system. We have only received positive feedback from all our members thus far.

Cons

Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.
There is no where where I have consented to them renewing my contract at all. This is a complete scam and DO NOT use this this service at all.
I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place.

Cons

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.
The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything.
Banks are still advising their customers no to use POLi.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Chapter Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Committee Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Room Booking
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Sport Coaching
  • Staff Management
  • Student Management
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Chapter Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Committee Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Room Booking
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Sport Coaching
  • Staff Management
  • Student Management
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations5
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrations8
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Virtuagym vs. Hello Club

See how Virtuagym and Hello Club stack up against each other by comparing features, pricing, ratings, integrations, security & more.