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Virtuagym vs Member Solutions Comparison

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Overview

Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes.

Member Solutions is a cloud-based membership management software for use by fitness clubs, personal trainers, yoga and pilates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

57

41

18

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.0

5

4

3

2

1

40

9

8

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

Virtuagym is great to work with and address our needs quickly. They also help us come up with solutions that help us get the most out of the features.

BF

Brent F.

The onboarding team were awesome and really helped me complete all the things I wanted to offer through my training. The Coaching design of the software is great.

Il

Itzak l.

Keeping track of invoices and member sessions is a breeze. I love having a branded app to share homework with members and the ability to use it to help create community.

PH

Pamela H.

Pros

I have been with Member Solutions for 15 years and my experience with them has been amazing.

PC

Paul C.

The software for my business works out great. I'm happy, my students are happy so what more could I ask for.

AF

ANDREW F.

All are the absolute best at what they do. It's always a pleasure dealing with them and for all their help.

Ph

Patrick h.

Cons

Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.

AM

Amy M.

There is no where where I have consented to them renewing my contract at all. This is a complete scam and DO NOT use this this service at all.

JA

Jocelyn A.

I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place.

tb

taylor b.

Cons

It's is terrible to view classes, select classes and pay. Scrolling left to right and up and down to do anything is aggravating.

KT

Kelly T.

When we would ask them to refund ridiculous late fees that WE DON'T CHARGE AND THEY KEEP, they would tell us they can refund the late fee but then WE WOULD BE CHARGED that fee.

ME

Mishel E.

If a customer is set up for auto pay on credit card, their payment still defaults to cash when you attempt to pay if card was declined. No system for retrying all failed cards.

cc

catherine c.

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Student Portal
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vendor Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Student Portal
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vendor Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrations2
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom