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Virtuagym vs Microsoft Bookings Comparison

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Overview

Category Leaders

Virtuagym is an all-in-one software made for personal trainers and fitness businesses of all sizes who want to take their...

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.7

202

5

4

3

2

1

77

60

22

20

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.3

82

5

4

3

2

1

43

26

11

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The entire process from onboarding to execution of the branded app has been remarkable. The team I had helping me are the absolute best.
The onboarding team were awesome and really helped me complete all the things I wanted to offer through my training. The Coaching design of the software is great.
Virtuagym is great to work with and address our needs quickly. They also help us come up with solutions that help us get the most out of the features.

Pros

I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.
I liked that I could post my availability and my clients could book their own appointments. I liked that I could create different meeting types/categories and lengths.
The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment.

Cons

Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.
There is no where where I have consented to them renewing my contract at all. This is a complete scam and DO NOT use this this service at all.
I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place.

Cons

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool.
However, I believe some parts of the program are confusing and the price is a bit much for the product you are receiving.
There is no middel person needed to take phonecalls and schedule customers in.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Leave Tracking
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Leave Tracking
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations10
  • AWeber
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings
  • Total integrations8
  • AWeber
  • ActiveCampaign
  • ClickFunnels
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Virtuagym logo

Virtuagym

Customer and End User benefits

Reviewed 2 years ago
Pros

Better than every other system we have used when asking inexperienced or junior staff to pick it up and go with it. The user interface for customers is also much easier and better than others, we have had very positive feedback from our gym members. A good range of tools and options that can be set up and customised without having to dedicate additional resource to operate it. The community noticeboard feature has been vital to our customer-centric approach.

Cons

limited connectivity to big brand wearable tech. We were also unable to use it to manage our online sports hall bookings.

Vendor response

Hello Jack, It is highly pleasant for us to know that our software is helping you to run your business in such a good way! We are continuously working on improving our product, and offering more integrations is already on our roadmap. As for online bookings, we can of course help you in setting this up through Virtuagym, so please feel welcome to reach out to us at support@virtuagym.com to better assist you with this! Team Virtuagym

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Virtuagym logo

Virtuagym

Satisfied customer

Reviewed 3 years ago

I think a lot of work needs to be done on the client interface in terms of scheduling workouts and how they view these. The word that comes to mind is clumsy.

Pros

Easy to use once you know how. I have been using this for bookings and managing my accounts and it works well.

Cons

The cost to increase membership base. I run Group training and would love to be able to add these members onto the system but it is gets too expensive. If I could I would use the booking functionality more. Further to this the app in terms of clients experience is not great and east for clients to use and understand so I tend to not use this. When putting in place programmes for clients it is confusing for them to find the workouts. This needs to be simplified.

Vendor response

"Dear, Rebecca Thank you so much for sharing your experience with Virtuagym! We are happy to hear that you find our modules for booking and managing accounts useful for your business. We would love to discuss with you further how you envision a more user-friendly interface for your clients and we understand that this is the #1 priority for most of our clients. Please email us at support@virtuagym.com using the code JA35287 in the subject line. We look forward to hearing from you soon! With warmest regards, Your Virtuagym Family."