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Virtuagym vs Punchpass Comparison

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Overview

Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes.

Software for your fitness studio, dance studio, yoga studio, group fitness classes or personal training. Sell passes and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

57

41

18

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.7

5

4

3

2

1

25

7

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Virtuagym is great to work with and address our needs quickly. They also help us come up with solutions that help us get the most out of the features.

BF

Brent F.

The onboarding team were awesome and really helped me complete all the things I wanted to offer through my training. The Coaching design of the software is great.

Il

Itzak l.

Keeping track of invoices and member sessions is a breeze. I love having a branded app to share homework with members and the ability to use it to help create community.

PH

Pamela H.

Pros

The simplicity of set up was great. I love that they make links to the site and specific passes easy to find and then copy to send to customers or put into marketing materials.

RI

Rebecca I.

It is great that most things can be sorted out on one page and that you are not led through 4 pages to complete a task/transaction. The support team have been amazing.

KB

Kahthleen B.

The software is great, super usable and the customer service is outstanding.

AS

Angie S.

Cons

Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.

AM

Amy M.

There is no where where I have consented to them renewing my contract at all. This is a complete scam and DO NOT use this this service at all.

JA

Jocelyn A.

I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place.

tb

taylor b.

Cons

Just frustrated with the level of support punchpass offers.

AR

Anonymous Reviewer

I was using paper cards and it was making my life crazy. People would lose them, and expect me to know what was on them, etc.

AS

Ali S.

Was blamed for not understanding the software when there were glitches with online payment occuring additional fees. Not a good look blaming customers.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • In-person Trainer
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Sport Coaching
  • Staff Management
  • Student Management
  • Summary Reports
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vendor Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features69
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Martial Arts
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • ID Scanning
  • In-person Trainer
  • Instructor Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Life Coaching
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Program Management
  • Progress Tracking
  • Project Management
  • RFID Scanning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Segmentation
  • Self Check-in/Check-out
  • Sport Coaching
  • Staff Management
  • Student Management
  • Summary Reports
  • Tagging
  • Task Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vendor Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrations1
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom