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WellnessLiving Reviews - Page 12

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457 reviews

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kelli s.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software for Yoga studio

Reviewed 2 years ago

Software does everything needed for a Yoga studio. The accounting part is not simple, several steps are needed to complete one task. Could be made simpler.

Pros

The integration with Zoom makes this software easy to use.

Cons

The software is frequently slow to load. The business app doesn't automatically refresh.

Vendor response

Hey Kelli, Thanks for the great review! It's amazing to hear that it has been super easy and smooth for you to run your yoga classes virtually. Fortunately, the Zoom integration lets you put your classes online with just a few clicks and integrate seamlessly with the rest of the WellnessLiving interface. Studios everywhere are going virtual so it's imperative that the system is simple and accessible, even for first time users. We're sorry to hear that you've been experiencing issues with certain features. Someone from our team will be reaching out to you to troubleshoot a potential connection issue and help get that resolved right away. Thanks for choosing WellnessLiving! Alli Y. (Customer Advocate)

DG
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Drew G.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer service

Reviewed 4 years ago

Over all experience has been positive. I was a little frustrated at first because I still didn't know the software very well. I think the on-boarding needs to be longer.

Pros

I have been able to have any issues or questions about the software answered with in the business day that I contact WL.

Cons

Some of the customizations regarding the process to schedule my staff is laborious.

Vendor response

Hello Drew, Thank you for your feedback. Our company is one built upon the research and development of business owners like you. Your openness and transparency provide us with the opportunity to improve and grow. We are thrilled to hear that you have had a positive experience with WellnessLiving. We understand that when adopting a new software, there may be a steep learning curve. Please refer to our Knowledge Base for additional information to help you optimize your experience and please don't hesitate to reach out to us with any questions you may have. Thank you for choosing WellnessLiving! Natasha B. (WellnessLiving Customer Advocate)