WellnessLiving Reviews - Page 17

Customer friendly, easy to use interface, customizable interface, fantastic customer service, they take suggestions from customers on ways to imrpove and actually implement them.

Newer company so still working out kinks in new features, the migration process was chaotic for an established business hopefully this will improve as they grow

Hey there! Thanks for taking the time to leave your review and for your kind words about our support team. At WellnessLiving, we know how stressful even thinking about the migration process can be, which is why your satisfaction is our priority. We could not be happier to hear that we have delivered the best support experience that you have had and will do everything in our power to keep amazing you!

easy to navigate but not lacking in capabilities, great customer service who seem like they truly care

didn't really have any issues with it. at one point there was an issue of running multiple different credit cards for one person but customer service figured out a way for me to get it done while I was on the phone with them. they had to get creative which means that it was an unforeseen problem, but it is no longer an issue and they did handle it immediately.

Hi Josh! Thanks for taking the time to leave your review. Our teams are singularly dedicated to providing customers like you with the best service imaginable, every day, so we are ecstatic to hear that you and your clients are so satisfied with your WellnessLiving experience. We always do our best to ensure that everything runs smoothly for you and to resolve any unexpected issues that you may encounter right away. Thank you so much for choosing WellnessLiving!

WellnessLiving outflanked each and every assistance on each level

This organization is astonishing and will assist me with upsetting our business. The onboarding system was consistent and the whole group was there for me constantly.

Hey Enoch, We appreciate the awesome review. Software for your business is something that you shouldn't have to worry about in your day-to-day so our mission is to make things smooth and easy for you. We appreciate the really positive words about your experience with our team and we're always looking to exceed your expectations in service and support. We've onboarded so many businesses over the years, so our team has the process down pat and they're pros at helping you with the business set up. Thanks for giving us a shot and welcome to the WellnessLiving family! Jack T. (Customer Advocate)

The interface is completely user friendly!! Click, click, click and you’ve set up a class, a schedule, a teacher, a client. No multiple deep menus, a dashboard that is extremely well organized, no zombie classes hiding six menus down. It’s just SIMPLE to use and still has everything you need! I trialed and looked at 6 options. Hands down this is the best option both cost and user wise. The amount of time I’ve saved managing my software has given me time to grow my business and focus on more important things!!!

The full site isn’t optimized for mobile. Other than that, I haven’t had any glitches. This is so much better than Mindbody.

Hey Christine! Thanks for your awesome review and for choosing to make the switch to WellnessLiving. We understand that studio owners like you need to focus on providing the best services to your clients, so we are very happy to hear that you have found your experience with us so smooth and simple. We do everything we can to offer customers like you the most functional solution possible for your business, which is why we are always improving based on suggestions like yours. Be sure to let our Support Team know about the improvements you would like to see, and you will be able to watch our progress in the Support Center as we start building them right away!

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Hey Greg, Thanks for the review! We're thrilled that WellnessLiving has been your one-stop shop for helping you manage and grow your business. We want you to know, we love that you've been taking advantage of all the helpful ways you can track your sales, clients, and email campaigns. This helps you gain insight so you can make decisions that our best for your business! It's also great you and your...

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I have been using it for 4 years and have seen nothing but positive growth in the software. I love the app.

There are bugs now and then and changes that can happen over night. You have to be ready to see improvements.

Hey Allison! Thanks for leaving your review and for growing your business with WellnessLiving. We would be nowhere without devoted customers like you! That is why it is so important to us that everything always works exactly how you expect, so we are glad to hear that you appreciate all of our carefully made improvements. Cheers to another four years of growth together!

I love the automated reminders to my upcoming appointments which has helped decrease the amount of no shows and clients running late because they forgot about the appointment.

The price was a bit hard to come up with at first but we use the software so much that it's worth every penny!

Hey there! Thanks so much for leaving your review. At WellnessLiving, we put a special focus on helping customers like you keep your day-to-day organized with automated tools and communication options, so we are delighted to hear that you have had such a great experience. Be sure to ask your account representative about our new Partner Program to discover how you can cut your subscription costs down to nothing, just by talking about the software that you already use!

The app made my life easier. My team learned how to use the new platform without any difficulty! Support is fast and responsible.

Video features and metrics can be improved. Custom emails are great, but some fields are missing.

Hey Juliani, Thank you for your review. We appreciate knowing that you've enjoyed using our Elevate staff app and that your staff were quickly able to get the hang of it without much training. We put in a lot of work into regularly improving every aspect of our product and that has helped make WellnessLiving the leading business management solution on the market. So many of the features you're seeing...

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Costumer care is available. It’s somewhat intuitive

You do deal with some errors when starting up and the software team is available to help.

Dear Lauren, We sincerely apologize for the frustration you've experienced with our software. Your feedback is invaluable to us as we continuously strive to improve. We understand the inconvenience caused by the frequent error messages and difficulties with passwords/sign-ins. Our team is dedicated to resolving these issues promptly and effectively. We acknowledge the inconvenience of suggesting...

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Seamlessly booking experience for members

Add on cost for merchant processing would be the only thing for me.

Hey Garrick, Thanks for the awesome review! We're so happy you're taking advantage of our built-in tools to help get more clients through the door and generate more revenue for your business. Seamless booking, targeted marketing campaigns, and the rewards program are just some of the powerful features many of our customers are using to convert more one-time clients into repeat visitors and incrementally...

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So easy to use. Customers like it better then Mindbody. Very user friendly. Intuitive system to figure out. This was a worth while move from Mindbody!

Some admin features a limited, but Wellness seems to respond well to feedback and either helps with solutions or creates a fix. Just wish more could be done faster.

Hi John! Thanks for taking the time to leave your review. Our main goal at WellnessLiving is to make sure that businesses like yours have a simple, fast, and effective software solution for running every part of your day. To offer that to you, we know that we can never stop improving, so keep your suggestions coming and our ever-growing staff of brilliant developers will keep implementing them as quickly as possible. We are so happy to hear that you have had such a great experience with us since making the switch and will keep working to make that experience better for you every single day!

The cost is less than Mindbody online program

Slow program and customer service is unresponsive

Hey Wendy, Thank you for taking the time to share your thoughts with us. Yes you are correct we are definitely more cost effective than MindBody and that's one of the reasons why MindBody customers make the switch to WellnessLiving. At WellnessLiving, we pride ourselves on resolving issues immediately as they occur and on constant improvement. We would really love to help you with any issues you are having with speed and your computer shutting down, as those are definitely some major issues. Can you please reach out to our support team ASAP on 1-888-668-7728. We will do everything in our power to ensure everything runs as you expect it to. Thank you for choosing WellnessLiving and looking forward to hearing from you soon! The WellnessLiving Team

All it has to offer, scheduling, email, sms, push notification, payroll

, It's like anything else that is new when you're use to something different. It takes time and patiences.

Hi Patty, Thank you so much for your five-star review! We're so happy to hear that you're enjoying everything that WellnessLiving has to offer from our scheduling and payroll options to our automated marketing features! Our support team is happy to help guide you along your way as you explore our software and answer any questions you may have while you are getting used to our platform. We're so excited for your future and thank you for choosing WellnessLiving. -Blake M. (WellnessLiving Customer Advocate)

It serves all of my attendance management needs at a very cost-effective price

The learning curve was a bit steep, and sometime is very complex to specify for my needs.

Hi Susan, Thank you so much for your review! WellnessLiving work tirelessly to be the ultimate, affordable software solution to meet the needs of business owners, so we're glad to hear that all your attendance management requirements are being satisfied at one, cost-effective price! We understand that learning to navigate a new software can be difficult at times, so please do not hesitate to contact our support team for any assistance. Thank you for choosing WellnessLiving! -David R. (WellnessLiving Customer Advocate)

There are a ton of features included with WellnessLiving software. It makes keeping track of appointments, customer data, sales, etc very simple and easy with lots of customization!

It was a bit too expensive to use long term but and it took a few days to learn and understand. But the customer service was helpful.

Hey Zane, Thank you so much for leaving your review! At WellnessLiving, we're always working hard to ensure that our software is very user friendly, so we are pleased to hear that you and your clients found scheduling easy. Even with a full suite of business management tools, the software has been streamlined to keep things very simple and easy to customize to your business's specific needs. There...

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Wellness living makes managing fitness studios and Yoga classes so easy. All software and Digital marketing are taken care for

There were times when class slots were not available online but were in fact free to take. Hence, there is a bit a lag for system to update itself

Hey there, Thanks for the great review, we're glad you enjoy using our software! Yoga and fitness studios everywhere say they love WellnessLiving because it is so easy to use for all your business needs - client management, scheduling, automated marketing and more. When you're running your business, you want to spend more time with your clients and less time tinkering with your software, and we...

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1. Easy to set up and use Registration system. 2. A well social media monitoring interface. 3. You can shop great recommendation options.

1. Some time payment option disable. 2. Complain takes more time then usual time. 3. Late consideration regarding suggestions.

We are grateful for your kind words! It means the world to us when a business not only finds success using our platform, but is also willing to share this positive feedback with others. WellnessLiving has grown over the years specifically by listening to the words of businesses such as yourself so that you always have the most effective, up-do-date and easy-to-use platform at your finger tips. At the...

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Hey Doug, Thank you for your review! We're thrilled you opened your doors with WellnessLiving by your side. From the start, we set up our customers rightwith our onboarding specialists transferring all your data and training you so you best understand the software. In the end, it's all about helping you run your business better with the best results as possible. We also make sure our customer support team is there for you whenever you have a question or concern you need an answer to. Starting a new business is hard work and we're glad we can be there for you and your business! Thank you for choosing WellnessLiving! - Natasha B. (WellnessLiving Customer Advocate)

I love the look, ease of use and the backend feel of the software. I easily set up the web app with a great professional look with very little effort. The customers have noticed that the software has a nice interface, app and has great weight to the program. Well done Wellness Living!

Not much right now. The software has been really great and all problems I encountered were easily fixed by tech support.

Hey Lisa! Thanks so much for taking the time to share your thoughts with us. At WellnessLiving, your ability to manage your business easily and effectively is our priority, so we are glad to hear that you and your clients are so satisfied with our design and functionality. We will continue to do everything in our power to always provide you with all the tools you need in our easy-to-use and understand system. We are proud to be helping your business with your current surge of growth and look forward to continuing to grow with you for many years to come. Thank you for choosing WellnessLiving! The WellnessLiving Team

”I looked into many different software programs when we started Yoga Shala by the Sea, and am so happy we chose Wellness Living. The features that they offer are a great bargain for the price, and their tech support team is amazing. I would definitely recommend Wellness Living to any yoga studio or wellness business that is looking to streamline booking and payment options.”

There are a few areas that the developers are working on.

Hi Jenice, Thanks for the great review! We've incorporated a number of powerful tools into our sleek and simple-to-use interface to help you manage your business with ease, all in an affordable package that'll cost you far less than what you'd be paying at one of our competitors. Your success is our success, so if you need any help you can always count on our Support Team to put in the extra effort to ensure you get the solutions you're looking for. As we continue to update and improve on the software even further, we love to hear feedback from real businesses like you to help us determine which enhancements should be made next. We're so glad you decided to join the WellnessLiving family. Thanks again for the review! Brian S. (Customer Advocate)

Client and staff apps. I received a lot of feedback from clients about how easy the app was to use.

Sometimes it took multiple emails to get a response from the support inbox.

Hi Patty! Thank you for leaving your amazing review. At WellnessLiving, we know that business owners like yourself need to focus on your clients while we focus on your backend software needs. That is why you can always trust that we will provide you with everything you need. We are so happy to hear that your clients have had such awesome experiences with our apps and will continue to provide you with the best tools for running your business. Our support team is always doing their best to ensure that every customer receives the most effective assistance, and continually strive to improve their response times. Thanks so much for choosing WellnessLiving! The WellnessLiving Team

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Hey Nathon, Thank you - we love the review! We're so glad to hear you made the switch from Mindbody to WellnessLiving - there's definitely a lot of ways we stand out from the competition. Everything we do is for the business owner, and we're all about helping you streamline and grow your business. Our many payment solutions put you in the driver's seat, so you make money, even when you're sleeping....

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It does everything you need and want it to do without having to use and pay for a bunch of third party vendors.

Occasionally I find something, but when we let them know, they work on it. In other words, nothing bothers us for long.

Hey Nicole! Thanks for the awesome review. At WellnessLiving, we know how important versatility in your software is for business owners like yourself and we always do our best to provide everything you could hope for, so we are quite pleased to hear that you have found everything you need. Be sure to keep in touch and let us know if you ever have any comments or concerns. We love hearing from you!