WellnessLiving Reviews - Page 18

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Hey Dave, Thank you for the awesome review! We're happy to hear you've had such a smooth transition to WellnessLiving from Mindbody. You can trust that our dedicated Onboarding Specialists and Customer Success Specialists are there for you every step of the way, from transferring all your data, to training you on the software, to helping you optimize your day-to-day. As you explore platform, you...

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It is very user-friendly. For example, checking in clients, changing schedules, adding passes is so simple and easy to figure out.

The system is slow at times; for example refreshing pages take long at times. It is also difficult to run specific reports. Most reports are easy to run, but if you are looking for something specific, I usually have to call support.

Hey Katie! Thank you so much for taking the time to leave your review. Ease-of-use is a major focus for our team at WellnessLiving because we know that you need to focus on what is most important: YogaSport. We are always improving our software and support based on customer feedback like yours, so be sure to let your account representative know about anything you would like to see improved in any way!

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Hey Robby, Thank you - we loved reading your amazing review! We're always super excited to hear what our customers have to say about our all-in-one platform, and based on this feedback, we can vastly improve our software and its capabilities. When we improve, your business improves - it's that simple. From our multiple options to collect payments, top-of-the-line booking and scheduling features, and first-class Customer Support Team, we do everything we possibly can for you - our customer! Again, thanks for the review, and we look forward to growing your business together! Thank you for choosing WellnessLiving! - Jenny P. (WellnessLiving Customer Advocate)

Helps me feel organized and professional

It can be difficult to use. It tool a lot of time to learn it.

Hey Olivia, Thanks for taking the time to leave us a review! We're so happy you've chosen WellnessLiving's next-gen software platform to help run your business. It's no doubt that learning to use a new software can be challenging for anyone and we know how important it is to make things as intuitive and simple for first-time users. We do everything we can to make sure that our customers are comfortable with the software which is why we've got a collection of over 1000 articles available to you in our Help Center, and you can always count on 24/7 assistance from our Support Team if there's anything you'd like help with. We're here for you anytime you need us! Sarah M. (Customer Advocate)

Sehr umfangreiches Angebot und dadurch in den Tarifen jederzeit skalierbar

Der relativ hohe Preis ist nicht für jede neue Praxis erschwinglich

Hi, Thanks for the great review. We're glad you enjoyed using our product. WellnessLiving is an all-in-one business management software designed for ease of use as well as affordability. We have a ton of features for just about every aspect of your business, including a robust client-side interface and an enormous degree of customization. The seamless integration of scheduling, client management,...

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I love wellness living's intuitive system and easy to use software.

I like everything about the system and can't fault it at all.

Hey Kate! Thanks for taking the time to leave such an awesome review and for making the switch from MindBody. At WellnessLiving, we are constantly evolving our techniques and tools to provide businesses like yours with the best software solution for managing your day-to-day. We are so happy to hear that you love our system so much. We are excited to be working with you and look forward to continuing to grow together. Thanks again for choosing WellnessLiving!

It is intuitive, easy to manage, and sends reminders to clients. It allows us to teach multiple zoom classes at once, plus manages the links

Emails sent for children's classes may get confusing as they need to change accounts in order for it to work

Hey Kailena, Thanks for leaving us a review! Running your business online has never been easier and WellnessLiving puts so much power at your fingertips. Client management, taking payments, virtual scheduling, automated reminders, and Zoom links - our integrated software does it all. We've carefully refined our interface to make it exceedingly simple to make changes as you go, so you can modify...

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I like the availability of the transformation logs and the information you can add / upload.

The difficulty to understand account info / membership transactions in history.

Hey Sarah, Thank you for taking the time to leave us a review! There's a lot that goes into running a business, and WellnessLiving includes everything you need to run your day-to-day and more, from scheduling to reporting, and advanced client management tools. We're glad you like using the Transformation Log, we find that being able to track detailed progress in one place helps a lot of our customers...

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Hey AJ, Thank you so much for your review! At WellnessLiving, we were built on getting to know our customers and listening to their needswe take a lot of pride in that! We're always improving and upgrading our system, as our engineering team works tirelessly to make sure your business has the tools it needs to function at its best. It's great to hear we've been there for you and your business, and...

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I like that it's easy to moderate and track yourself as a client but also as a business owner.

It needs better management of certain programs within the app and the online website.

Hey Gabrielle, Thank you so much for taking the time to share your positive experience with WellnessLiving! We appreciate your kind words and are thrilled that you chose our platform for your wellness tracking needs. We're particularly delighted that you enjoy the Achieve Client App, and it's great to know that it has elevated your client experience with seamless booking, payment processing, check-ins,...

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Ease of setting up scheduling and products.

Phone app could could mirror the application more.

Hey Misha, Thanks for the awesome review! WellnessLiving makes software setup as easy as 1-2-3! We have everyone from tech-savvy teens to folks who've never touched business management software in their lives, all running their day-to-day on their own through the site or on the app. A lot of that is because we've designed the interface to be really simple to grasp for new users, and the different...

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Easy to use, all data was brought over from Mindbody Online, so we didn't have to do any of the heavy lifting... They are always interested in improving the software and have been very responsive whenever we come up with a new need.

Some features affecting our business were missing, but they have been rapidly adding. Automatic re-billing of failed CC or ACH transactions. 24 hour support not available yet

Hi John! Thank you for your awesome review and for making the switch to WellnessLiving. Our team is obsessed with offering the most complete and intuitive all-in-one solution for businesses like yours to keep your workflow organized and your clients satisfied. That is why we put so much effort into building all of the features that you want or need, no matter how simple or complex they may be. We know how tough it is to manage multiple locations, with WellnessLiving you will now have complete visibility so you can open up your 5th, 6th and 7th locations. Our software would be nothing without the innovative suggestions of customers like you, so keep your ideas coming!

Easy to use, many features that integrate with website. Easy to track purchases, attendance and staff activity

The only con I can think of is that it's easy for clients to see how many unused sessions they have.

Hey MaryBeth! Thanks for taking the time to leave your awesome review. At WellnessLiving, we understand that businesses like yours need an all-in-one management solution equipped with every tool you need, which is why we are always working to add more integration options and even better features to our system. We are delighted to hear that you are so satisfied with your experience with us and look forward to growing together for many years. Be sure to let our team know what new improvements and features you’d like to see in the future. Thank you for choosing WellnessLiving!

After researching for months, I finally found a program that works for our growing business. It’s definitely worth every penny. The interface is easy to use, the customization is exactly what we need, the client app is simple and clean.

The more customizing you need, the longer it takes to go live. I wish that the integrated merchant processor was more upfront about fees. I had to really read the fine print to be aware of the fees associated with the account.

Hi Jamie! Thanks for taking the time to share your thoughts about WellnessLiving. We always do our best to provide the perfect all-in-one solution to businesses like yours, so we are ecstatic to hear that you have found everything you need in our easy-to-use and highly customizable software solution. Along with our array of useful features and tools, we are also determined to offer the best possible customer service experience, which is why our teams are always there for you, no matter what you need. Thank you for choosing WellnessLiving!

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Hey Sarah, Thank you for leaving us a great reviewwe truly appreciate it! It makes our day every time we get feedback so we can give our customers the tools they need to thrive in their business. Every step of the way, we are there for your business from the initial onboarding and setup, training on the software and our many features, and anything else you need to feel comfortable to run your business...

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i like how wellnessliving is organized and is pretty easy to use!

Although i love this product, I had a hard time figuring it out at first, but now i totally understand how it works!

Hey Kimberly! Thank you for taking the time to share your experience with WellnessLiving! We’re thrilled to hear that you find our platform organized and easy to use. Your feedback is invaluable to us, and we’re glad to know that, despite some initial challenges, you’ve now mastered the system and are enjoying its benefits. We designed WellnessLiving with personal trainers like you in mind, ensuring...

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The store! and it's set up. Being able to email my customers directly.

Too complicated for non computer users. There is TOO many variables that you need to set up with everything, like allowing instructors to seeing clients info. Out of now where, and we had to wait for your team to fix 3 or 4 weeks TOO LATE. Not easy running reports. All I want is my client mailing addresses, had to go thru all kinds of loops to get just there address for a mailing.

Hi Joe! Thank you so much for leaving your review. Our focus at WellnessLiving is providing you with the most useful tools for running your business, so it is awesome to hear that you are getting such great use of the store and marketing tools. We are also focused on making our services as simple to understand and as easy-to-use as possible so that you can give all your attention to what is most important: your clients! We will have a member of our support team reach out to you soon to help simplify your interactions with our system. Thanks so much for choosing WellnessLiving!

This software is so easy to use , we use this for our scheduling and the system works perfect! I would recommend

We don’t like that sometimes the app can crash we don’t know if it is our end on the apps tho . But overall it’s great

Thanks for the amazing review Dakota! Time is money and we love to hear it when you're saving on both because the software is so easy to use for your team members and your clients. Less clicks, user friendly interface, automations - these are some of the tools our platform offers to make your life simpler when you're running your business. We also have a talented support team who will help with any question! There can be a few reasons for your issue with the app, potentially having to do with the connection or the device. Please contact us directly in support by phone, email, or on our Community Forum and one of our tech experts will definitely be able to help you get that fixed today. Ian N. (Customer Advocate)

I love that Wellness Living is constantly taking feedback from their customers and making changes based on the customers business needs.

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Hi Kathleen! At WellnessLiving, we pride ourselves in constantly developing the best possible fitness studio management solution based on innovative suggestions from customers like you, so we could not be happier to hear that you are so pleased with your input in our software. We love hearing from you, so keep those suggestions coming!

It is very helpful to know who all have signed up for a class, and also to be able to see what other courses they have already taken.

It was very tedius to email everyone signed up. To email my class attendeed, i have to individually copy and paste their email addressed into the email i am composing!

Hey Yaa, Thanks for taking the time to write us a review! We're glad to hear that our platform has worked well for your business and we're always aiming to provide the best possible experience for our users. With WellnessLiving you've got a robust set of tools you can count on to manage your day-to-day and to grow your business. Among other things, we focused on adding a full suite of manual and...

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The application simplified my life significantly. My team quickly adapted to the new platform without encountering any issue. The support team is efficient and reliable.

Similar to most customer support services, there may occasionally be a delay.

Hi Melina, We appreciate the kind words! Our software is all-in-one, so the idea is to really streamline your software experience with one platform you can use to manage your entire business instead of juggling 5 separate tools as part of your day-to-day. With other solutions, we've seen businesses use one login for emails, another email for reports, a separate platform for payments and yet another...

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WellnessLiving is useful when marketing, scheduling, and processing payments for your clients, typically in a fitness center setting. There is also a free trial period.

It is a bit underdeveloped when compared to other similar software. My guess is this software is fairly new and just needs some time to smooth out some of the kinks.

Hi Luke, Thank you so much for your review! WellnessLiving strives to be the all-in-one software solution to meet business owners' every need, so we are so happy that you are enjoying our many marketing, scheduling, and payment processing options. We are continuously optimizing our platform with new customizations and features to make sure that you are meeting all your business goals. Stay tuned for our newest release of improvements this month! Thank you for choosing WellnessLiving! -David R. (WellnessLiving Customer Advocate)

The setup training and customer support with WellnessLiving is really wonderful! They are quick to answer and help with anything I need. This system works well for the variety of offerings for our yoga classes, kids camps and more. The rewards system is a great addition to the system and our clients regularly leave great reviews without me having to do any work!

Occasionally the customer user interface is a little confusing.

Hi Tanya, Thanks for the great review! We depend on the success of your business using our software, which is why we've spared no effort in providing the highest quality support possible. Be it in the Onboarding stage, or with our Support team after your business goes live, at WellnessLiving our passionate team members will go the extra mile to ensure that all your questions are answered and that...

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