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Zen Planner vs ClubWorx Comparison

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Overview

Category Leaders

Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training, skills...

Clubworx is a scalable club management solution - and professional website provider - for gyms, fitness studios, golf clubs,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$117/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

130

56

20

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

(49)

5

4

3

2

1

34

12

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Super easy integration and the customer service is outstanding. They are regularly updating and upgrading features and respond positively to feature requests and feedback.
Whenever I have an issue the support team is always there to help and they solve the issue very quickly which is super ideal due to more than 1/2 of my work is accomplished on Zen.
The customer service is fantastic which is good because I usually have a lot of questions. If they made the help option more helpful with more key words included in search I think that would help.

Pros

Whenever you have a problem, they are more than happy to help with 1-1 support and doing video calls to assist with any issues we've had, or help us use the software to its best potential.
I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you.
Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio.

Cons

Their front house version of their software is crap. Their customer service is terrible, they basically tell you that there isn't a way to do what you are asking.
The Dashboard processes the sale, then you have to process the payment separately in a different step. In the beginning we lost sales because our staff was confused.
Email function does not work. After sending several email out to my clientele, I discovered today that all they were getting was the title and no body.

Cons

It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo.
The only con we've experienced thus far (which is also a pro) is that there are constant updates to the software that can become confusing at some points.
Not been able to let ezidebit collect the fees directly to our customers. I don't like the fact we have to absorb the fees and include into our club fees.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features100
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Check Processing
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Portal
  • Commenting/Notes
  • Contract/License Management
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Design Management
  • Digital Signature
  • Document Storage
  • Drag & Drop
  • Dues Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Tracking
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Financial Management
  • For Martial Arts
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Nurturing
  • Leave Tracking
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Progress Tracking
  • Prospecting Tools
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Reporting
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • SMS Messaging
  • Scheduled / Automated Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets
  • Total features74
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Check Processing
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Portal
  • Commenting/Notes
  • Contract/License Management
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Design Management
  • Digital Signature
  • Document Storage
  • Drag & Drop
  • Dues Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Tracking
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Financial Management
  • For Martial Arts
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Nurturing
  • Leave Tracking
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Progress Tracking
  • Prospecting Tools
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Reporting
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • SMS Messaging
  • Scheduled / Automated Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations6
  • AWeber
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrations12
  • AWeber
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Zen Planner vs. ClubWorx

See how Zen Planner and ClubWorx stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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