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ABS vs Listen360 Comparison

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Overview

ABS is an enterprise resource planning (ERP) software designed for the apparel, accessory, footwear and sewn product sectors...

Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

1500

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

27

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

L360 provides a great platform to help manage my reviews and allows me to address customer concerns and compliments. Lots of data to help identify trends and react as needed.

DG

Dan G.

This service is very valuable to our business. It gives us a chance to celebrate the WINS with our Team, and an opportunity to grow from areas that we can be doing better in the eyes of our members.

MF

Michael F.

Ease of use and setup are big pluses for me. The great reports and API access for analysis of customer insights and NPS scores are awesome.

AR

Anonymous Reviewer

Cons

Not enoughreviews yet

Cons

I can't think of anything that I dislike about the software.

AR

Anonymous Reviewer

The number of clicks to get to the screen to address a at risk user.

Matt H.

The least thing is that you can only set two points that they arrive or leave from unless you purchase an upgrade. Which is something that I totally understand from a business stand point.

DH

Diana H.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features47
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Call Reporting
  • Cataloging/Categorization
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Email Reminders
  • Feedback Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Materials Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Price / Margin Management
  • Process/Workflow Automation
  • Product Management
  • Production Management
  • Production Tracking
  • Pulse Surveys
  • Purchase Order Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shipping Management
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Supplier Management
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Warehouse Management
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features72
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Call Reporting
  • Cataloging/Categorization
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Email Reminders
  • Feedback Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Materials Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Price / Margin Management
  • Process/Workflow Automation
  • Product Management
  • Production Management
  • Production Tracking
  • Pulse Surveys
  • Purchase Order Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shipping Management
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Supplier Management
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Warehouse Management
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations8
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier