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ABS vs SAP Customer Experience Comparison

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Overview

ABS is an enterprise resource planning (ERP) software designed for the apparel, accessory, footwear and sewn product sectors...

SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

1500

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

58

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

94

72

25

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Not enoughreviews yet

Pros

SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.

AB

Aneesh B.

It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that.

KR

Katherine R.

This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.

Rs

Raphael s.

Cons

Not enoughreviews yet

Cons

The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.

Diogo T.

As there are many training course but the corruption give the opportunity to Bad users get opportunity almost in middle east so bad services go to the company with high cost.

AB

Adham B.

UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features83
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Built-In Database
  • Cataloging/Categorization
  • Client Portal
  • Communication Management
  • Consolidation/Roll-Up
  • Contact Management
  • Cost Analysis
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • EDI
  • Electronic Payments
  • Email Management
  • Exception Reporting
  • Exceptions Management
  • Filtering
  • Financial Management
  • Forecasting
  • Income & Balance Sheet
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Knowledge Base Management
  • Label Printing
  • Labor Management
  • Lead Management
  • Lead Segmentation
  • Materials Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payroll Management
  • Pipeline Management
  • Planning Tools
  • Price / Margin Management
  • Print Management
  • Pro Forma Invoices
  • Product Catalog
  • Product Data Management
  • Product Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features10
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Built-In Database
  • Cataloging/Categorization
  • Client Portal
  • Communication Management
  • Consolidation/Roll-Up
  • Contact Management
  • Cost Analysis
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • EDI
  • Electronic Payments
  • Email Management
  • Exception Reporting
  • Exceptions Management
  • Filtering
  • Financial Management
  • Forecasting
  • Income & Balance Sheet
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Knowledge Base Management
  • Label Printing
  • Labor Management
  • Lead Management
  • Lead Segmentation
  • Materials Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payroll Management
  • Pipeline Management
  • Planning Tools
  • Price / Margin Management
  • Print Management
  • Pro Forma Invoices
  • Product Catalog
  • Product Data Management
  • Product Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations8
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations66
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier